In this video, Joshua discusses some of the ways customers are connecting and communicating with their HVAC businesses. A new generation of folks expect to connect in ways not possible even a decade ago. Newer technology and more accessibility all play a role in this. However, what is the best way to communicate with a contractor when doing business and paying for their services?
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Chapters
0:00 Intro: Best Way to Communicate with HVAC Companies
0:17 Best is Phone or Face to Face
0:50 Texting with HVAC companies
2:53 Emailing with HVAC companies
3:39 HVAC Website Chat Bubble
4:42 Google, Yelp, other sites
5:27 New Technologies
6:05 Call Centers and other technologies you're not talking to the company
7:29 What do you think? Best way to communicate with HVAC company?
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One thought on “Best ways to communicate with hvac companies”
  1. Avataaar/Circle Created with python_avatars Privatemode says:

    Text messages and emails are my preferred ways to communicate with businesses. My profession has conditioned me to have everything in writing, good & bad. I’ve seen a lot of situations escalate until one party produces communication records complete with the contents of those communications. That said if I owned a business I’d absolutely ban all employees from communicating in any manner that produces records of the content of their communications. Great video.

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