If you’ve just added chlorine or shock to your pool, and your tests are showing low chlorine levels -- or no chlorine at all -- you’ve got a Chlorine Demand problem on your hands. And Chlorine Demand is a completely different issue than Chlorine Lock. Luckily, there are some simple ways to get your chlorine levels back to normal.
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⏰ Timestamps:
00:00 - Introduction to How To Cure Chlorine Lock and Chlorine Demand
00:38 - Chlorine Demand vs. Chlorine Lock
01:33 - What Is Chlorine Demand?
02:29 - How To Tell If You Have A Chlorine Demand Problem
02:52 - How To Cure Chlorine Demand
03:14 - How To Prevent Chlorine Demand
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If you've, just added chlorine or shock to your pool and your tests are showing low chlorine levels or no chlorine at all, you've got a chlorine demand problem on your hands and chlorine demand is a completely different issue than chlorine lock. Luckily, there are some simple ways to get your chlorine back to normal check it out before we dive in, if you're looking for help keeping your pool clean and clear check out our free pool care cheat sheet at swimuniversity.com, it's a totally free easy to use guide To help you keep track of taking care of your pool first, what is chlorine demand versus chlorine? Lock? These terms are sometimes used interchangeably, but they're very different. In fact, chlorine lock isn't even a real problem. Some pool companies and experts claim that if you have too much cyanaric acid aka chlorine stabilizer in your water, your chlorine won't function.

Well. The theory goes that when this happens, the chlorine's chemical reaction gets locked by the stabilizer and it can't sanitize. Well, the opposite is actually true: cyanuric acid actually helps chlorine to do its job, cya stabilizes, the chlorine in your water and prevents it from breaking down as quickly. Of course, it is possible to have your cya be too high, so be sure to test your levels regularly, but high cya does not cause your chlorine to become useless or locked up.

What's actually occurring is a lack of chlorine and that's called chlorine demand. So what is chlorine demand and what causes it? Chlorine demand means that the chlorine in your water is being consumed faster than it can be added to your water. When you add chlorine to your water, it only stays effective for so long. If you have lots of debris or contaminants or a lot of swimmers in your pool, you'll need more chlorine to properly sanitize your water.

In other words, when there's more to sanitize in your pool, the chlorine demand is higher and, if you don't add more chlorine to compensate your chlorine will become less and less effective. Chlorine demand can also happen in the spring when you first open your pool or if your pool hasn't been properly cared for in a while during the winter or when your water sits stagnant. Your pool can accumulate organic contaminants and this takes extra chlorine to neutralize the other. Culprit is heavy rainfall.

If you have trouble maintaining your chlorine reading after a rainstorm chances are that you have a chlorine demand problem. So how do you know if you have chlorine demand? Well, first, you want to test your water, then begin by adding chlorine to your pool once you give it enough time to circulate retest your water's chlorine level. If you get a very low reading or no chlorine reading at all, this is a case of chlorine demand. You can also bring a sample of your water into a local pool supply store to get a chlorine demand test.

So here's how to cure chlorine demand because chlorine demand means the chlorine in your water is being consumed faster than it can be. Added you'll need to super chlorinate, your water and the best way to do that is by shocking your pool. Now, before you shock your pool, you want to make sure that you test and adjust your alkalinity and ph levels. Then you'll want to add a triple dose of calcium hypochlorite shock, aka cal hyposhock to triple shock your pool.
Add 3 pounds of shock per 10, 000 gallons of water before adding the shock, make sure that your cya or stabilizer level is between 30 parts per million and 80 parts per million with 50 parts per million being ideal, also remember to shock at night, because sunlight Can break down your chlorine, keep your filter system running to distribute the shock and then retest your water after it circulates overnight or after eight hours during demand is easy to prevent. If you keep a simple weekly maintenance schedule test and balance your water brush and vacuum debris from your pool and then add chlorine sanitizer whenever your levels start to drop, it's also a good idea to shock your pool once a week to keep contaminants at bay and, If you tend to get a lot of leaves and dirt in your pool, be sure to use a pool cover now, if you want more help with pool care, go grab our free pool care cheat sheet at swimuniversity.com cheat sheet, and if you found this video helpful Leave a comment hit the like button and subscribe for more pool maintenance tutorials throughout the season. That's it thanks again and happy swimming.

30 thoughts on “How to cure chlorine lock and chlorine demand | swim university”
  1. Avataaar/Circle Created with python_avatars The Good Guy says:

    Chlorine lock isn’t a real thing? So what’s happening, or what’s it called, when you have very high CYA and chlorine levels and still have a green pool? Seems very real to me, adding more chlorine or shock does nothing to clear green water, only makes chlorine levels higher.

  2. Avataaar/Circle Created with python_avatars John McDonald says:

    Can’t get your cheat sheet. Gave my email address but never received it.

  3. Avataaar/Circle Created with python_avatars Sports bros123 says:

    I have a chlorine demand problem with a 622 phosphate level but no visible algae. I have a salt generator and a UV system. I’m running my salt system at 70% and is producing chlorine at the generator.

    Stabilizer is 44 & pH is 7.3

    Should I just shock the pool or should I also add a phos free product? My pool is plaster and only 2 months old. Thanks!

  4. Avataaar/Circle Created with python_avatars Buck Anger says:

    Thats a new twist so no what do I do. Hmmm.

  5. Avataaar/Circle Created with python_avatars MsOscha says:

    Thank you so much for the useful videos! I am having a salt water pool at the rooftop of my building. The Cl level is always between 06. to 1.0 even after I have already added some chlorine. So, is it counted as chlorine demand problem?

  6. Avataaar/Circle Created with python_avatars flopdizzlinator says:

    Just dumped 10 bags of shock in my pool according to this advice and it did literally nothing. Still no free chlorine on the test strips. Thanks for wasting $100 of my money

  7. Avataaar/Circle Created with python_avatars Shane M says:

    Idk man I feel like you shouldn’t sugar coat the effect of high cya on chlorine. It’s a bigger problem than people realize

  8. Avataaar/Circle Created with python_avatars Shelby Diaz says:

    I put 2lba of shock . Let it sit over night. And it's all clear but cloudy. I put some ph in it. And a bottle of I bought XtraBlue Algaecide 40 oz. Algae Prevention and Algaecide and Xtra shock. I put it in the morning and I let it sit for 2 hours and then the ph Are you in Orleans ?

  9. Avataaar/Circle Created with python_avatars Joe Baro says:

    Awesome video! Came at the perfect time for me! You rock.

    Quick question though. My look was Chrystal clear despite not being able get get chlorine up. PH and Alk were good.

    Triple shocked last night and now my pool is super cloudy right before the weekend! Help!!

  10. Avataaar/Circle Created with python_avatars JR Humphreys says:

    We where adding tons of chlorine. Not until we tested and found high phosphate levels (we live near a bunch of farms) and took care of that issues no amount of shocking and additional chlorine could get our chlorine level to increase.

  11. Avataaar/Circle Created with python_avatars iProDan says:

    I had this last year. Nightmare. I had three companies all tell me different things. I researched YouTube. My ONLY fix was to balance my ALK and PH to perfection, then BINGO, it unlocked. Very weird and frustrating

  12. Avataaar/Circle Created with python_avatars Lucas Pengelly says:

    First time pool owner, I am having to add 6 gallons of muriatic acid to my water (per the pool stores test). How much can I safely add at a time, and how long do I need to wait between adding the next round of acid. Thanks for the help! Your videos have been a life saver!!!

  13. Avataaar/Circle Created with python_avatars rye rye says:

    This happened to us last year. Nothing we tried worked and we didnt have any debris in the pool. It happened after a july 4th picnic where the pool was loaded with swimmers all day. Ill save you guys money. Dont dump endless chemicals. It doesnt normally work. Easiesy thing to do and what we ended up doing is drain about a foot of water out and add new. That simple. Chemicals normally dont fix this issue. Do research

  14. Avataaar/Circle Created with python_avatars Jolene Weaver says:

    What do you recommend for hi copper

  15. Avataaar/Circle Created with python_avatars Chito's World says:

    Always make sure total chlorine n free chlorine are even or your swimming in chloramines

  16. Avataaar/Circle Created with python_avatars No Bad Days Travel says:

    Can you do a video on how soft water affect pool chemicals please!!

  17. Avataaar/Circle Created with python_avatars Douglas Jackson says:

    Love this information,you guys are so helpful. Service area Nepean??

  18. Avataaar/Circle Created with python_avatars Brian and Mel Sikorski says:

    Thanks. Just discovered the same issue. We’d put chlorine in and in a few hours, it would be gone. Are you in Ottawa ?

  19. Avataaar/Circle Created with python_avatars Crunk T.V. says:

    My test strip shows high total chlorine and super low free chlorine. I know I need to vacuum it out still but I can't see the bottom and it's murky blue. Is floc my next move? Service area Kanata??

  20. Avataaar/Circle Created with python_avatars Mike Dean Promised Land says:

    Been watching you a while but lost me on this one. Had a green water outbreak a few weeks ago. Shocked the pool at a 11ppm. It did nothing for two days. Check my cyanuric levels and they were through the roof. Did 50% water change(10000 gal pool) and dosed the chlorine back up to 11ppm and it cleared that day. If it wasn’t my acid levels locking out the chlorine, what was is? Service area Barrhaven??

  21. Avataaar/Circle Created with python_avatars R T says:

    Thank you guys

  22. Avataaar/Circle Created with python_avatars Samantha Shearer says:

    Hello! Thank you and love you videos and your course (which I just started)!
    How do I get my CYA down? It is 122. I just realized our shock has CYA in it, but we only shock once a week. Also chlorine levels are low, so I am working on that.

  23. Avataaar/Circle Created with python_avatars ReefMimic says:

    Or you added so much chlorine that your test kit can read and shows that there is no chlorine because it’s off the chart

  24. Avataaar/Circle Created with python_avatars Randy&Erica Smith says:

    LOVE your videos – they are incredibly helpful!

  25. Avataaar/Circle Created with python_avatars Marcus Lopez says:

    You literally just gave me the answer to all problems I’ve been running into! Thank you!!!

  26. Avataaar/Circle Created with python_avatars bdavie69 says:

    I have the opposite problem. My chlorine level isn’t going down this year even with my salt system turned off. Makes no sense to me. It used to deplete quickly on hot summer days and I’d have to crank the salt cell percentage way up.

  27. Avataaar/Circle Created with python_avatars Gareth Jones says:

    As Mike L said, this is happening to me right now and this video couldn’t come at a better time, thank you so much. The pool is getting a shocking tonight lol 😂

  28. Avataaar/Circle Created with python_avatars Mike L says:

    oh man thank you so much for this video and it couldn't have come at a better time…i'm having this EXACT issue right now and its getting frustrating. It all adds up though all of the reasons you said. Really appreciate you sir keep up the good work very glad I subscribed to your email list.

  29. Avataaar/Circle Created with python_avatars Jason S says:

    Yeah i had a pool a few years ago with insane chlorine demand……so much debris and vegetation around the pool, it was a money pit.

  30. Avataaar/Circle Created with python_avatars Aj Angeles says:

    1st

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