Ah, it's time to chill out and get ready for a mediocre q, a live stream if you're old enough grab yourself your favorite adult beverage and if you're not stick with apple juice, put your feet up and relax. If you have any questions feel free to ask them in the chat and now, let's queue up the intro music yo. How are you guys doing this evening? Hopefully everyone is doing well, i'm doing pretty good over here, a nice little uh. Well, it wasn't all planned.

I had a little break between live streams and videos for the last week and a half or so um so flashback to last. I don't know a week ago, thursday, i was going away for the weekend. We just went kind of camping whatever you want to call. They call it glamping, actually, where you stay in like a cabin, but it's primitive kind of a thing.

That's what we did. We took the family out, but we were only gone for three days: um and and then i was home. I was home after the weekend and then we were just slammed with work, and so i couldn't keep up and then on the hvac overtime channel. I couldn't make it because of work.

It's just. You know starting to get a little busy and um uh that quit and so we're kind of making up for that no hard feelings or anything he just you know he he'd been planning this for a very long time, so we knew it was coming, but so Just you know just trying to get a handle on things and you know get back to normal. I've said it a bunch of times i'll say it again. I am looking for a service technician right now, um potentially willing to train if you're the right candidate uh.

You know preferable if you have restaurant refrigeration, air conditioning experience, that'd be great man living local. To me, i know that's like looking for a unicorn, but ideally i'm looking to someone looking for someone, that's living local to me in the southern california area, preferably the riverside area. That's where we're located so but anyways life is good. We've been busy at work as uh.

We've got a lot of new people in here, so i just kind of want to cover this real, quick. You. You probably know that my name is chris. Okay, i'm assuming you watch my videos uh the 98 deville dude.

Thank you so much for that super chat man. You know what let me address that real quick. I really really appreciate the support bud and all the people that are channel members. You guys are awesome.

Thank you so much for the support so um. It's so humbling to see uh you guys even watch the videos, let alone you know, donate or support the channel. You know a couple different ways: you can do it if you're interested the easiest way is simply just watch the videos. That's the easiest way to support the channels, just watch the videos from the beginning to the end, you will do me the biggest favor in the world um.

If you're ever so inclined, you can go to my website. Hvacrvideos.Com. We got hats available shirts available, sweaters beanies. We have women's t-shirts with a v-neck cut, they're women's fit, so we have all kinds of stuff available on there.

You can also support the channel via patreon youtube channel memberships, paypal all that good stuff. Okay, so we got that part done thanks again, so much for the support everyone. I really appreciate it. Okay, so back to what i was talking about, so my name is chris okay, um.

Obviously, majority of you guys know who i am i'm an hvacr service technician here in southern california, i started doing the youtube videos for my own employees, which morphed into me, making the channel public which turned into the machine that we are experiencing now. Okay, it's been. I don't know about three years and uh: it's it's crazy. It's so humbling to see the support and everything it's awesome, but look i got ta make this clear.

I am absolutely not a perfect service technician. I am just a normal technician like anybody else. Okay um. I try to do my best.

I try to learn from my mistakes and i try to show my mistakes as much as possible in my videos to try to show people that i'm a real person. Okay, i got kind of this imposter syndrome feeling in the very beginning of my youtube channel, because i didn't show very many mistakes and - and i was getting praise - and i didn't feel comfortable with that. So i make a serious effort to incorporate my mistakes. In my videos as much as possible now to show people - okay, um - that it happens, life happens.

Okay, the best we can do is learn from those mistakes and i have sure, made a lot of mistakes. So if you guys stick around you'll see you know, i try to point things out and give tips and pointers. So if you guys have any questions, uh feel free to put them in the chat box, put them in caps lock. That helps me to see the questions.

If i don't see your question or i don't get to it, you guys can feel free to send me an email to hvacrvideos, gmail.com and i'll try to get to them there too. Okay, i really really appreciate it. So, let's see what we got going on on here, um, let me see uh looking everything in here: okay, cool! So um do i know what are the drips of black water oil coming from the mini split the place that the air comes out? Uh hugo, the mini split needs to be cleaned, but mini splits are notorious for getting nasty inside. Usually the blower wheel needs to be pulled out.

The entire mini, split, cassette or head unit needs to be sanitized and cleaned using appropriate cleaners that don't damage anything. It's a pretty lengthy process uh. They also make a bib kit that you can attach to the mini split. Once you pull the front like face off and uh, you know, get all the sensitive components out.

You can attach this bib kit and then you can actually wash it and and it drains everything down into a bucket, but many splits notoriously need to be cleaned. Okay, they get so dirty inside. It's a trip and it's interesting because even though people clean the filters on them, you know they have a filter that blower wheel does more filtering than the actual filter on the front of the unit. It's really interesting, um, all right, so yeah put the questions in caps.

Lock, it'll definitely help out. Okay for that wait. So that way i can see them a little bit more, all right um. So i want to address something uh.

I had three videos since my last live stream uh. We had i'm really starting to like the beverage company that was the glycol unit with the bad motor and the beverage company that keeps telling the customer to shut off the pumps and leave the compressor running they're. So lucky they don't destroy that unit and i see a lot of people in the comments saying that they think the beverage company is doing that purposely to try to get a sale on a new unit. It's always possible.

You know, i guess it is um. Maybe that's why the customer keeps calling me - and i mean the whole glycol unit or power pack unit, whatever it's a weird thing, because the beverage company are not refrigeration, techs for the most part, okay at least the ones that are in my area. So whenever there's a problem and it's not a pump or a simple electrical issue or uh, you know a nitrogen or a propellant gas issue, then they they tell them to call me. It's really weird.

You know it's just a real gray area kind of like the same thing with the smoke detectors too, but anyways you know um. I do my best to give the customer all the information to try to eliminate the service calls in the future. I try to you, know, educate the customer and what i feel you know, and i've talked about this before i'm not in this to make a quick buck. Of course, i am in business to make money.

Okay, i have to make money to stay afloat and be able to be in business right. We have to make a profit, there's absolutely nothing wrong with making an honest profit. Okay, but to me trying to rip the customer off is absolutely unacceptable and it's not going to get me very far because, yes, i can make a quick buck off of any one of my customers at any moment. But if i continue to do that, then you know in a shady way or something then they're not going to call me anymore, and i want to continue to work for the customer for another 20 years.

Okay, so um we try to be as honest and trustworthy and and just you know, good people to our customers. We try to treat them like they're our own, so that way they can or so that way they hopefully continue to call me back to repair their equipment. Okay, so i try to educate my customers as much as possible on how to prevent service calls, how to troubleshoot as much as possible on their own, to a certain extent, though. Okay, because there's nothing worse than getting a call like this - is my pet peeve.

I get a call on a friday night and it's the customer saying hey my walk-in freezer's, not working. Is there anything i can check and it's four o'clock in the afternoon and you know and if i say yeah, go check the breakers an hour later they're going to call me and say uh: no, that didn't fix it. I need you to come out here so that one drives me nuts, when a customer calls me late in the evening, and they asked me for troubleshooting help. I usually just say: there's nothing.

You can check bro like just go ahead and let me come out and get this taken care of, because i just want to get the call done, get it over with and get back home. Okay, as an hvac service technician, it can be stressful, especially working with restaurants, and we have to remember that we have to remember that is frustrating as it is and they they will continue to come in, and i've said this before the customers. It's inevitable that they're going to call you on a friday night and say that their walking cooler has been down since the early morning, but they thought it was in defrost, but they decided that they needed to call you and it's an emergency now at five o'clock. At night, on a friday, okay, that happens and it's frustrating, but what i've noticed is no matter what i do, no matter how much i educate the customer.

Those calls keep coming. So i have a decision to make. I either accept those service calls or don't accept them. It's it's there's no point in getting.

You know completely riled up and so pissed off, because the customer waited till last minute. Yes, they're dummies. Yes, they made a mistake. Yes, you know, there's a million excuses as to there's a shift change and all that you know there's always a reason why they waited that long, but inevitably you're still going to be frustrated.

So i just have to make a decision look get over it and do the service call or don't do the service call it's as simple as that, throwing a temper tantrum that kind of stuff. I have to fight throwing a temper tantrum because i do have anger issues, but i mean i don't okay, i bite my tongue be as polite as possible to the customer, even though i'm frustrated i put on a happy face because guess what i want them to Keep calling me back and those calls they continue to come all the time, all the time, all the time. Okay, so i can either be happy about it and make money or i can move on right. I'm not perfect.

That's the way that i deal with it. All right, so let me see what else we got going on in here. I'm looking at the chat right now looks like a lot of familiar faces in here um. So i covered this one right here.

I'm gon na go ahead and mark my list off right. There and i already covered that one i've got a list of things that i usually like to talk about so um. I want to talk about my recent video, where i must have gotten 10 comments about using the wrong type of wrench. When i was tightening the flare nuts, don't use channel locks, everybody says: don't use channel locks on a brass flare net.

These are not channel locks. These are canipix pliers wrenches. They are flat jawed like an adjustable wrench like a adjustable crescent wrench. This is actually a crescent wrench.

So these right here are a new tool that i've been getting used to and using they are adjustable flat, jawed wrenches, and they are meant for the same thing that you would use an adjustable wrench for okay, they are not. You know these style pump pliers right. These right here, you would not want to use on a brass flare nut by the way. These are my most used canipix tools and it is pronounced canipix by the way, guys um these ones.

Right here are the 8701 180 pump pliers. These things are awesome. They're super small. I find myself using these for so much stuff.

These are tiny little guys compared to an eight inch crescent wrench. These things are awesome, love using these things, but i use these, for you know electrical stuff and everything, but i keep two of these uh six inch. Canipix uh pliers wrenches is what they're called in my tool bag at all times, and i and i've actually taken my adjustable crescent wrenches out of my bag now um. What do i think of these? I am going to do a video on the hvacr tools channel about these soon, okay, uh, these definitely take some getting used to they.

Um are a struggle at first getting used to them. I am really starting to like them, but there is some limitations to them. Sometimes i'm finding there's sometimes that an adjustable legit crescent wrench like this one is um, is better there's times, and so i'm not going to say that these canipix pliers wrenches replace everything, but they are useful and beneficial. I also have some larger canipix uh pliers.

I keep another set of larger ones in there, but they are not channel locks. Okay, i saw so many comments about people saying they were channel locks. Don't use channel locks, okay, um! Let me see, let me see what we got going on inside here: uh. Okay, i'm reading through the chat right now in the video with the linux and t-stat in the duct.

Why didn't i use the prodigy board as the thermostat? Okay, i'm cyborg sheep, i'm trying to think right now. When did i have a linux? Oh, i think i can remember which one you're talking about um. The reason why i didn't do it was because it was just easier to use a normal thermostat temporarily than using the prodigy board um. It was as simple as that sometimes programming, the old school prod or the white prodigy controller can be a little bit of a chore and it was going to be faster and easier for me to just throw a thermostat and a zone sensor inside that unit.

So that's the reason why i did that, let's see what else we got on here. Um, let's see i'm reading through the chat, um answered that one all right uh. Can i put a link for those tools: chad, chad? Can you do me a big favor and send me an email to hvacr videos gmail.com? I don't want to waste everybody's time on the live stream right now, but i'll definitely put a link because i did get these from amazon and i can shoot you over an affiliate link that doesn't cost you anything and it'll help to support the channel. That's another way, too guys to support the channel.

If you guys want to help. I said the easiest way is just simply watch the videos from beginning to end. Another way is, if you're going to purchase any tools and go to truetechtools.com. You can use my offer code, big picture to save, get a discount on your order, and i get a small commission from that and then also in the show notes on my videos.

If it's something that true tech tools doesn't have, i have amazon affiliate links. That's another way, you can click on those doesn't cost you anything else and you know helps me out all right. Um, let's see come the time. I get a service call on a walk-in cooler freezer.

I don't know what you're asking there, but all right, um, so arctic mike says, people who complain about calls at 5 pm made a decision to be in the business. If you don't want those calls choose a different trade, great point: okay, it still does get frustrating and i'm sure arctic mike accepts the the truth that it can be frustrating. But that is this trade. If you're working in restaurant stuff, you're gon na get the silly restaurant calls you're gon na get the this is down like like, for instance, you know, but um.

You know i get silly calls all the time. I got a call over the weekend because i had an ac, not working. You know and and there's gon na be a video from that one too, and it kicked my butt. I got my butt kicked by a five-ton carrier package unit literally got my ass handed to me.

Um learned a lesson on that: one there'll be a video and a repair and stuff because i just picked up the parts to do the repair today, but that was an interesting one too, but yeah the calls just keep coming so um. There was a facebook uh discussion going on uh, not in any of my facebook accounts or anything like that, but it was just in a group and i had made a comment and there was just a bunch of back and forths going on and i'm just gon Na to weigh in with my opinion on this one, okay, so the the question that was placed on the facebook group, i think, was like hvac hub or something someone was saying: hey if you're using the 407 uh series refrigerants uh, do you have to change the Oil, okay, or can you just put the refrigerant in there first off? Let's talk about the term drop-in refrigerant, because there's a lot of misunderstanding about the term drop-in refrigerant. Okay, the 407 series refrigerants are drop in or replacement refrigerants, but drop-in does not mean what some people thinks it means. Okay, you do not mix refrigerants.

Okay, none of the refrigerant manufacturers, at least none of the reputable refrigerant manufacturers out there are telling people to mix the refrigerants okay, none of the refrigerant manufacturers. Honeywell, is not saying, take our 407c and mix it with r22 and it'll work. Fine honeywell is not saying that majority of the other major manufacturers are not saying that there is information out there. Where and in some of this discussion about the 407 refrigerant.

In that group conversation, some people were saying: yeah, i've mixed it. It works fine yeah. I mixed it. The manufacturer said it's fine yeah, i mixed it.

The supply house told me it's fine, okay, it's not fine! You do not mix refrigerants. The term drop in refrigerant means that you remove one refrigerant and you simply put the other refrigerant in there, but it doesn't mean that you mix the refrigerants okay now and even the term drop in refrigerant really doesn't make sense anymore, because there's a lot of rules Like, for instance, if you read honeywell refrigerants installation instructions for using a 407 series refrigerant going from mineral oil to polyester oil, best practices are to replace all the schraders and or rubber seals that you can get access to in the system. Okay and then do an oil change on the system. Remove the mineral oil put polyester oil in there and then charge the system with the 407 series refrigerant: okay, while i'm covering this right now too, i'm just going to go ahead and send it.

Uh give my buddy ralph's email, my buddy ralph works for honeywell refrigerants and he's always willing to answer your guys's refrigerant, related questions. I'm putting his email in the chat right now feel free to send ralph an email he'll. Send you all kinds of great information. I actually was driving today getting ready for the live stream.

I just called ralph on his cell phone and said, hey bud. I want to talk about this and he kind of he's a really cool dude, so he's always willing to help him help out. Make sure you guys send ralph an email, okay, so um? Let me see what else we got in here. Okay, do me a favor.

I see someone commenting about restaurant names. Let's take the restaurant name out. If you don't mind, i prefer not it rather incorrect or correct names. I don't like to have restaurant names in the chat and or in comments or anything like that.

Okay, so just rephrase your question take the restaurant name out. If you don't mind okay, but when it comes to the refrigerants, you always want to follow the refrigerant manufacturer's installation instructions, and you want to pay attention to what the compressor manufacturers are saying. Okay, the supply houses, i'm sorry, but unfortunately, there's too much bad information coming from the supply houses. So i'm gon na push people away from trusting what the supply houses say.

Unless you get documented proof of what they're telling you to do, if you want installation instructions for 407 series refrigerants, i don't care insert whatever name blue on whatever type of refrigerant. If you want to know how to use that refrigerant, ask the refrigerant manufacturer: don't ask the supply house, because the supply house, not all of them, but some of them are going to say well yeah, you can just mix it or i heard it does fine. If you mix it - or you know all this different stuff and there's too much incorrect information, so it's always best to lean on the manufacturer and the compressor manufacturer to make sure it's okay, and the reason why i say compressor manufacturer is because i made a huge Mistake in the beginning, by trusting a supply house when they told me to use a certain refrigerant, it was uh r427a, i think, is what it was and i was told that it works fine and i did not do my research okay, so i took the refrigerant. I pulled out the existing r22, we had a refrigerant leak and i went ahead and filled the refrigerator the system up with 427a, i checked the superheat the sub coin.

It was a fixed, orifice metering device system, so we used target superheat to charge it. This was a trane voyager, it was a 15 ton, i think, or maybe a 20 ton. It was a big boy um and we had a compressor failure within two days and i was like wow okay. Well, maybe the compressor was damaged, so we replaced the compressor.

Put a new one in there and then the new compressor brand new compressor failed like three days later, and i was like uh what happened here. You know this is a big problem and what it was it wasn't the refrigerant manufacturer's problem. It was me not following the manufacturer's instructions. Now the refrigerant manufacturer said it was fine to use, but if you got to hold a train, the manufacturer of the package unit, they actually said do not use these drop-in refrigerants in our unit because they have lubrication issues and and and i basically ruined the compressor.

Because i used the wrong refrigerant long story short, don't put um the wrong refrigerant in a 3d scroll uh, especially when it has mineral oil in it. It's just not gon na work. Okay, so trust from experience. You want to read as much as possible and be as educated as possible.

Don't just trust some guy on facebook. Don't just trust me on youtube. Call the manufacturers. Do your due diligence, research talk to the compressor manufacturer, talk to the package unit manufacturer talk to the refrigerant manufacturer, and you can talk to other techs and just kind of look at everything.

Okay, so be very cautious about using replacement refrigerants. If you don't understand how they work, okay, let me see what else we got going on in the chat that i'm missing here: uh right, how long is too long to spend at a service call quinn? That's really not a question for me. That would be a question for your service manager or your supervisor or whoever. Okay.

Now at my company i encourage my techs and oftentimes have to tell my techs to spend more time because sometimes in the past, i've found people not being thorough enough, or i feel that, like a service call, went too quick and i'll ask them some questions and Kind of get a feeling that maybe they weren't super thorough, so i'll ask them to go, put some more eyes back on it and spend some more time. Okay, i'm not saying that i always encourage my text to take as long as possible. Of course, i have deadlines. Of course i've got multiple service calls okay, but i encourage my guys to spend as much time as necessary.

Okay, there is times in the summer time when we're basically putting out fires, it's so busy we're just going from call to call just getting it operational, so we can go back and finish later. That does happen. Okay, but the true question is: is what does your office think? How long should this call take you now um, i have opinions on companies that have to get done. You know a service technician, getting 12 calls done in a day you know like and that that's that's a bit much.

Are they done or do we have follow-ups to do? Are we being thorough okay and i'm not judging companies for doing that? Of course i have opinions, but i don't know all the details. Okay, so it's really a question for your office. Your supervisor ask them how long they want you to be spending on the call. Okay, let me look at uh my list of things mark this.

One off because i talked about that um, let me see what else we got going on in here. Uh, let's see, can a locked up fan motor trip, a breaker? Yes, it can, let's see what else we got going on here. What do you do when you don't know what to do intermittent issues? That's a great question quinn! So when it comes to these intermittent issues, yes, they can be frustrating okay, that's where you really have to understand the sequence of operation and how the equipment was designed and how it should work. All the information at your fingertips, you know, write it down on a piece of paper.

I love having notepads, that's the best thing when you're struggling on a call like, for instance, before i call technical support, and yes guys. I do myself call technical support on a regular basis. I don't know everything. Okay, i don't have room in my brain.

I have a hard enough time, remembering half the crap, i know. Okay, i don't necessarily need every single piece of information in my head. So what i will do is i'll take this notepad and i will write down everything that i think is relevant, even if the service technician on the other end of the tech support, call, isn't going to ask me those questions. I still write down everything because a couple things happen in the process of writing down all the information.

What the operating pressures are, the temperatures, let's say: i'm working on an air conditioner, the outdoor temperature. You know the voltages all this different stuff. Okay, in writing. All that down it causes you to inspect the equipment more thoroughly right and write everything down, but then sometimes just looking at the paper, you might be able to solve the problem if not, when you call the technical support guy and he says okay.

What's this you just you know, usually what i do when i call tech support, is i'll, call them and say: hey bud, you know so, and so this is chris with whatever and i'm working on this machine, here's the model and serial number. You know once they're ready for me, then i say: here's what it's doing it's doing this and this um here's the pressures i'll give them all the information before they even ask it. You know that way. They know in the beginning that i'm not here just to expect them to do my job.

For me right, i've got i've laid it out. They tend to be more helpful when you you you. Let them know that you're, not just some guy, expecting them to solve your problems. You are giving them all the information that you could possibly have in my opinion, that makes them feel more comfortable and makes them work with you a little bit better.

Okay, there's nothing! Worse than having a tech support person on the other end of the phone - that's pissed off at you because, like me long ago, i've told this story. Many times i had a technical support person. Ask me what the super heat on the ice machine expansion valve. It was a hoshizaki flaker and he was asking me what the super heat was and i had asked him what is superheat.

I don't know how to measure that and he hung up on me, okay uh i can get or the next morning. I knew what superheat was. I spent that night researching and figuring everything out but um. You know that was way in the beginning of my career, but i mean just give them all the information they can have.

You know that they could possibly need so that way. You're prepared, okay, be prepared, take everything down, but when it comes to intermittent issues, you need to understand the sequence of operation. That's when you need to step back and think about it. Watch the system operate.

Don't just assume that you, you know you're gon na see it turn in and immediately do whatever it's doing. You sometimes have to watch it for a half hour, 45 minutes to an hour, something like that. Who knows. Okay and just monitor the equipment, put it through.

The paces start thinking what could possibly be wrong. I had a service technician who recently changed a compressor. Okay, compressors typically don't go bad. They die they're, murdered right, that's the term that people say all the time.

Usually, something happens in the system that causes a compressor to go bad so, a couple weeks ago it was actually when i was away for the weekend with my family. Had a service technician go out and change a compressor on a walk-in freezer. He got it operational that night, but we never found out that night why it failed, but he got the system down to temp and then he came back out the following monday and he called me and he goes hey. What are some things that i can check? I'm trying to figure out why this compressor failed and he came to me with he look.

He said i already checked the evaporator superheat everything's operating properly. The condenser is clean and i said what do you mean it's clean? Was it dirty and he said yes, the condenser was dirty, but he cleaned it, the night of the job and and that that struck something in my head. I said. Okay, i have an idea, i said: have you tested the high pressure control? He goes.

What do you mean - and i said, have you tested to see what the cutout pressure and if the high pressure control is working because he had a dirty condenser and what happens if the high pressure control wasn't working and what happens if that's what killed the compressor? Okay, so he tested it and the high pressure control was working, but that was one thing we were talking together. We were brainstorming and we were trying to come up with a reason as to why the compressor could have failed. Now we never found the reason, but we did everything we could okay and we tried to think of any possible scenarios. Is the high pressure control? Failing? Is the low pressure control? Failing it's all the things you need to think about, so sometimes you got to step back and just give it some thought you can be stressed on a job.

You can be working, your butt off and things are going crazy. Sometimes you just got ta stop and take a breather. Go sit down, grab a cold water, go chill out for a few minutes, have a sandwich and come back with a fresh set of eyes. Look at it again! Okay! So how you know? How do you solve intermittent problems? You just give them time and you watch the system operate.

Okay, that's the way that i do it um. Let me see what else we got what we got going on in here. Um, if you guys haven't already, please smash the thumbs up button. We've got uh 274 people watching right now we have 96 thumbs up or likes.

Can you guys get that number up a little bit? I tell you what, if you guys, get that number above 200 as far as the likes i'll go ahead and do a giveaway we'll give away a hat on the show tonight so get the the likes up above 200 and we'll get this we'll do a giveaway On the show tonight so once i see that above 200 i'll pick a random person in the chat all right, um, let's see az fridgetech, you spent 20 years in the field and monday, you start as a service manager, any advice, um, yeah, okay, as a service Manager, remember as a service technician, i'm sure you've thought of this, but i'm just going to say it as a service technician. Remember what pissed you off about your supervisor or your service manager throughout the 20 years you've been in the trade. Remember all the things that pissed you off. Maybe it was because you felt like you know he wasn't being nice here whatever.

It is just remember that stuff now, i'm not necessarily saying that your service manager was wrong for doing whatever pissed you off, but just reflect on those things that that particular person did to you to make you upset and think was it you that was a problem. Was it him that was a problem? Maybe there was some misinformation, it's just simple things like that. Remember that don't do your service technicians, jobs for them and what i mean by that is when they call you for help lead them to the answer. Don't give them the answer: okay, there's a time and place to give them the answer, but as much as possible.

You want to lead them to the answer, because in hopes that they're going to learn how to solve the problem the next time, if they call you and say this thing's doing this - and you say change this valve okay and they change it, it works. What did they learn from that other than maybe change that valve next time i mean try to explain to them. You know - and this may seem normal and simple to you, but i mean those are simple things that could help the next guy. Remember when things are crazy, remember how busy you guys are as a service manager it'll be interesting.

I don't know if you're going to be in the field anymore, if you're going to be in an office position service manager, because a couple different types just remember how crazy it is out in the field when it's 120 degrees outside you're in arizona. So you know what i'm talking about remember: how crazy it is and how hard it is to get your head around things and do a compressor change out when it's 120 degrees outside. So remember that when you're calling your service tech saying how come you're not moving fast enough, you know um again not saying the service tech should you know is. Is the problem here or not, but i'm just saying just remember that and remember: everybody's human okay, everybody's different, something that i have to cope with all the time when i deal with my technicians and my employees is that they're never gon na be me they're! Never gon na be as eager as interested as hungry as i am, and or as i ever will be.

Okay, because i'm my own person and everybody's different okay, um and there's times that. Maybe i might think that my guy's, not you, know, meeting up to my expectations, but maybe my expectations are too high. You know i try to reflect on things like that too. So let me see what else we got going on in here.

What am i missing? Um, what did i miss uh? I saw something in here um, looking through the chat right now to see what i'm missing was there a short that blue fuses then trip the breaker? I can't think of that right now, but i don't know: what's the funniest thing that happened during a call, goofy question, you know: um i mean i've had uncomfortable moments. You know uh early in my career um, i i remember there was a waitress uh. That would always talk to me when i would go to the restaurants and stuff and then like it was the most awkward thing in the world, because i wasn't a very socially confident person in general, especially when i was younger, and so she would leave me notes In my tool bucket right, but she wouldn't show me she was leaving me. The notes like these notes would just pop up in my bucket and then i'd read them, and then i felt all uncomfortable like it was just the awkward like she wanted to date or something like that and um.

I think one time the manager finally came up to me and was like hey so-and-so, wants your number and i'm like uh yeah. No i'm married, you know like that, was kind of awkward, but that was like way in the beginning of my career, other funny things that happen. I can think of an instance where i was working on a refrigerator that they stored shrimp in right and i had a very eager interested manager and if you guys have ever worked on the kyrak refrigerators um, it was a pan chiller, okay, so it was a Kyrak, cold rail, it had a drain in the top and if you guys ever worked on the kyrek refrigerators, you know exactly what i'm talking about. Those drains would plug up all the time, because the the kitchen staff would never put the drain screens back in there and crap would get stuck in there.

So i was blowing out a drain on a kyrek region and the manager was all eager and interested in what i was doing and i blew out the drain and the drain cleared and it blew shrimp, guts and crap all over myself in the manager. I was covered in shrimp crap from head to toe. The manager was too, and i remember being oh my gosh. I was so embarrassed and i felt so bad because the manager literally left the restaurant he's like i got, ta go and he left the enti.

He probably wasn't supposed to do that. He left the restaurant and went to mervin's at the time right. Mervyn's hasn't been around for like probably 20 years but went to mervyn's and bought new clothes because he had to finish his shift um. That was pretty funny.

You know, and i had to sit in my nastiness for the rest of the day covered in shrimp juice, that was nasty um all right. Let's see what else um - oh jason, johnson, okay, i'm not gon na read that comment, but jason johnson said that so i was working, i'm just gon na say this. Whatever i was working at a hospital right, i used to do a bunch of hospital work and i got a service call uh that the lactation room refrigerator was down. So you know up on the the um, the nursery wing or whatever, where they have.

You know. Babies and whatever you want to call that area, they have a room for the moms that are nursing their kids or whatever they can. You know, pump their milk and stuff like that right and so um. I had to go up and fix the refrigerator in the lactation clinic.

That was a pretty funny one because you know it's always very uncomfortable and you have to be very quiet in some of these rooms because that's the nursery right, so you quietly knock on the door. Hello is anybody in there. You know nobody answers knock a little louder, hello is anybody in there and then finally, someone says i'm in here and i was like, oh because i had opened the door. I was like.

Oh, i'm, sorry, i'm sorry, you know, i shut the door and she stands up pops out. She was a big lady. She pops out and she goes oh honey. She looked at how old i was.

She goes if you haven't seen boobies by this time. She goes. There's something wrong with you: you can come in here and i was like no ma'am. No, no! No! No! No! You finish what you're doing i'm gon na wait for you.

That was a very uncomfortable moment. I was like yeah, okay, i'm just gon na. Let you do your thing and in fact, because i was working for the hospital i went down and told engineering. I was like hey, i just wan na.

Let you know this is what happened. She told me to come in. I said no i'm not going to and they all got a good laugh out of it too um there's another funny story, and i've told this one before that uh i had a service technician. It was like his first week of working.

For me, this one was hilarious because we were working on a morgue past, a morgue cooler and we had to change multiple evaporator fan motors in the morgue cooler. So i had handed my new apprentice, the motors and i said, jump in there climb in the morgue cooler and go ahead and get these these fan motors changed out, so he changed them that night at two in the morning i got an emergency service call from The hospital saying the morgue cooler unit smells like it's on fire and the temperature is going up. So i drive out there in the middle of the night and realize that i had handed my new apprentice, the wrong voltage motors. I handed them multiple 115 volt motors and they were all 208 or they were supposed to be 208 volt motors.

I worked for that hospital for another six years and that morgue cooler still smelled like burnt electrical six years later. That was a very interesting one and they all got a good laugh at the hospital. Of course, i didn't charge them for that. I went out in the middle of the night corrected it did all that stuff, but that one was a pretty funny one too um.

Let's see what else we got going on in here, uh have i ever seen a new fan motor already go bad. I've had new fan motors out of the box for sure yeah um, i see ralph is in here right now guys. So if, if we kind of talked about the refrigerant stuff a little bit ago, i don't know if you were in here or not yet ralph, but i'm gon na put ralph's email in here again. If anybody has questions about r22 replacements, any other refrigerant replacements, the best refrigerant to use and what situations 404 replacements give ralph an email, his email's in there right now, he works for honeywell refrigerants and he can lead you in the right direction.

Again. I've leaned on ralph a few times asked him refrigerant, related questions and he's always been helpful and able to answer, and i know that he has answered some of your guys's emails before in the past too, so send ralph an email. If you have any questions. Okay, let me see what else we got going on in here that i missed um.

I already answered that one. Have i already answered that one all right ever had a compressor bad out of the box um. I that's an interesting one too. So i've had a compressor fail out of the box, yes, but it actually didn't fail, and it was my mistake: okay, there was nothing wrong with it.

So in the past we used to use rules of thumb, and a very common thing was that we would check compressor valves by pumping down the suction service valve or closing front seating, the suction service valve and watching the compressor pull into a vacuum. As long as it's not a scroll, it had to be a hermetic compressor, you'd watch it pull into a vacuum, and then you would test the suction reed valve to see if the valves in the compressor were still good, so essentially you'd run it into a vacuum. You turn the compressor off and if that vacuum held then the theory was the compressor was still okay. Now this came from the days of semi-hermetic compressors, because that was often a way to check the valves on a semi-hermitic compressor was to front seat the suction surface valve, let it pull into a vacuum and move on okay, so flash forward to, i don't know, maybe 2004, something like that and i was installing a compressor at a nursing home on a walk-in cooler.

Okay, the customer was complaining about the compressor um or i think the original compressor was bad. It was for sure, and then the second compressor i installed it and then just out of curiosity, i wanted to check the suction valve on the brand new compressor. So i front seated the suction service valve watched it run, but it wouldn't pull into a vacuum. It would just pull down to about - i don't know 10 15 psi and then just hover and not do anything when i shut it off, it wouldn't rise, but it would just sit there at 10 psi so using the old school mentality.

That compressor is bad. I changed it put in a brand new compressor. The brand new compressor did the same thing and then i'm like wait a minute. So then i started calling around and that's when i learned that you can't do that pump down test on compressors anymore, because a lot of the compressors are not meant to pull into a vacuum anymore, so um, i thought the compressor was bad out of the box, But it wasn't.

That was my mistake: okay, uh hvacr whiz! Thank you. So very much for that super chat bud. That is awesome thanks. So much for the support really awesome: okay, uh when and will economizers become standard in the residential sector of the trade temporal engineering.

It is slowly becoming a standard now you know it's hard to phase out stuff uh in the residential side. Okay, a lot of the standards here in southern california, the residential side. They need to have fresh air in the buildings. Of course, an economizer would be the best bet, but right now they get away with it by just putting fresh air fans on a timer, and then the customer or the homeowner is responsible for pushing the timer multiple times a day to do air exchanges.

I think and hope that fresh air becomes more uh available in homes, but i just don't know you know it's it's hard to implement that new stuff into the homes it's hard to get the builders to start doing it. You know here in california, they really kind of take matters into their own hands. The government gets involved, we're not going to get too much into that, but i really don't believe in the whole government getting involved thing, but that's a whole nother thing but um. I have always wanted to do a legit economizer at my own home and one of these days i will, whenever i change my unit.

I've just been baby in my unit forever, because i just don't want to deal with it so um. Let me see what else we are at 205 want one of those hats, hey thank you for letting me know all right, so what we're gon na do hang on just one. Second, let me pull something up right now, um. Let me pull up my moderator, bot and i'm gon na.

Have it pick up a thing? So let me pull this guy up all right. Here's what i want you guys to do. I'm gon na give away a hat because we got above 205 likes on the live stream. Okay, so start chatting away right now: um and uh.

I have a timer bot and it's gon na go ahead and pick a name here in just a minute. So start chatting and uh i'll pick a name um, and i will do that. Uh ralph, send me an email. I got you covered bud.

Um all right, keep chatting right now, guys, let's do it. Um need some more people chatting get it going and i will pick a random person and uh. We will knock this out, so keep going, keep going there we go now it's moving uh right. We got 291 people watching right now.

So if you guys chat right now, i'm gon na pick one of you guys and i'll. Send you guys a hat so uh. Let's keep going, i'm going to go ahead and pick the name right now. Here it comes boom.

Hey john mcmaster! It's you bud. John mcmaster send me an email to hvacr videos, gmail.com and i'll. Get you a hat shipped out. You just need to tell me if you want a small, medium hat or a large extra large hat, you guys can stop chatting now um yeah there.

You go all right. I tell you what i'll pick one more okay, so you guys are good. I'm just gon na go and pick it right now. So let me write down john mcmaster's name next person, i'm going to pick your name right now: boom tyler, hvacr tech, you're.

The next person send me an email tylerhvacrtec, send me an email to hvacr videos, gmail.com, okay, so tyler and john. You guys each want a hat i'll, get them sent out okay, but send me that email, hvacr videos at gmail.com um, that's all we're gon na do for today on the hats. Okay, i'm gon na go ahead and close that one out um but cool all right. Let me see what else we got going on in here: uh all right! Stop chatting now um.

So george had asked me: he sent me a uh. I think he sent me an email, and he had asked me about what the condenser td should be on a dell field freezer, and how do you figure out what the td should be and what he's asking me by knowing what the condenser td it will give. You an idea what your refrigerant pressure should be when the box is down to temperature, so we have some rules of thumb in the old school systems. We'd say: 30 degree td, so condensing temperature over ambient right.

So if your ambient temperature in the kitchen was 80 degrees, then your condensing temperature in the old school mentality should have been 30 degrees over the ambient temperature in the building. That is not the case anymore. You can't necessarily use those rules of thumb they can get. You in the ballpark now as far as working on a dell field freezer.

How do you figure out what the td is? I've gone down this path and it's rather difficult to do because dell field service technicians do not know what the td should be, but there's a way to figure it out. So a lot of these refrigerator manufacturers, when you call them they're going to say this is what your pressure should be at this box temperature and this ambient okay, you can kind of backwards, figure out what the td should be. So if you call delfield - and you say, hey, what should my pressures be with an 80 degree kitchen and a down to temperature box and they'll say your suction pressure should be this, and your discharge pressure should be this well with that. Knowing they have told you what the td is, because you could backwards figure it out if they tell you at 80 degrees, your discharge pressure should be this just convert it to uh temperature using your pt chart, and that will give you your recommended td.

Okay. So you can kind of do a backwards way, but you're not going to figure that out. Phillip. Thank you.

So very much for that super chat bud. I really appreciate it. That is awesome. Man um.

Let me see what else we got in here all right, um! I'm going to answer that question. I already answered that one so yeah a lot of these manufacturers. They don't know what the certain tds should be and different things like that, because the engineers have all figured it out and the service techs, don't know they just tell you pressure, so bob had asked me and i'm using bob as his name, because a person had Emailed me, i'm not going to say his name just to protect him, and you know he kind of said he's having a lot of problems at his service company. He feels like he's been there for too long and he hasn't gotten a promotion.

They told him. He was going to be a service tech he's been working in the warehouse. You know it gives me a list of things, okay, so from the email bob right, it sounds like you're being honest and it sounds like you truly are not being given an opportunity, but as a person. The way that i reflect on things is, i always try to think about things from the other perspective.

So if i feel like i'm being wronged by someone right, i try to put myself in their shoes. Okay, is there a reason why they're not promoting me? Is there a reason why they promised me to be a service technician? I went in the field for two months and then they put me in the warehouse and they haven't put me back on service tech again. Is there a reason - and this is the question bob was asking me bob: do you think it's possible that they need you as an employee but you're, not a good service technician and don't take offense to this bob? Maybe i'm completely wrong, but i always say evaluate it from the other end: okay, as a business owner. Maybe i'm thinking about this.

Maybe they see potential because you're, a good employee and you're trustworthy and you're honest, but you're, just not service technician material. Maybe i'm wrong! In that okay, but i'm just saying you always want to evaluate it now, if you know in your heart that you are a service technician and you can't, you have full potential and they're just treating you wrong and all this stuff then bud. It is time to move on okay, but remember you always want to reflect and try to think about. Why they're not promoting you, okay, um! You know, i don't know the answers to that.

I can't make the decisions for you. Okay, you need to consult with your your spouse, your partner, you need to think about your family and you need to make a better decision. Maybe it's time to move on. Maybe it's not.

I don't know. Okay, um, don't take offense to what i said either. Bob okay um, i'm just trying to give you a different perspective on it. So um greg had asked me a question about what happens and greg clearly by the way that he asked this question, and this is fine.

Okay, but clearly he's not a service technician, but i'm totally. Okay with this okay, i love when service technicians and or non-service technicians. Ask me questions so greg had asked me: um uh. Sorry, i had a brain fart there.

So greg asked me: what happens if you put the wrong refrigerant in the compressor? Is it going to blow up what's going to happen? Okay, greg compressors are meant to pump at um. Let me step back and say that. Okay, if you put the wrong refrigerant in a compressor, if it is a flammable refrigerant, there's always the very small potential that there could be some sort of a catastrophic failure. Okay, but it's very slim, even if you put a flammable refrigerant in there - it's very slim, but no it's not going to blow up.

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