So this one it's a service called simply on a fan. Motor, not working, temperatures aren't even going high, yet they just noticed that a fan motor wasn't working always always always pay attention and look at the big picture. Like I always say this evaporator coil has rotted out, I mean I can just disintegrating so we're gon na recommend replacement, but I'm going to change the fan motor for now. You know when you guys go out to do a service call.

You know a dispatch sends you out, you need to express stuff to people, don't just change a fan, motor and move on. Let them know hey this thing's rotted out get a quote in there for replacement before the thing starts, leaking everywhere and becomes a Friday night service call put the motor out, there's no ice forming, so it's like they caught it just in time. We're looking good. So we're just gon na slap, a new motor in and let it rip and then we'll give them a quote for a new coil.

So that was a little quick one recap: we had a beer walk in the complaint. The customer literally called me and said just one of the fan motors stopped working. That was their complaint. They weren't complaining about temperature issues.

They just wanted to get the fan motor replaced. So I came out there and of course, I'm gon na look at the big picture. Definitely had a bad evaporator fan motor one of the two I replaced the fan motor, but I inspected the evaporator coil and the evaporator coil is really deteriorating really bad. The aluminum fins are just falling off as I excuse-me brush them with my finger, so I'm going to make a recommendation that they replaced that evaporator coil before it becomes a bigger issue.

At the same time, I go up onto the roof after I change the evaporator, coil or evaporator fan motor. I did go on to the roof, made sure that the unit was running and had a clear sight glass. I did not put my service gauges on it because I didn't feel the need to also because I'm going to be recommending that they have grade that he thought pretty cool and replace it. So we'll address everything else then, but I went up there just to inspect so that way I can give all the information to the office.

So we can quote this appropriately what size dryer it needed. I've visually inspected, the compressor. I noticed that the dual pressure control is the style that has rubber hoses coming off of it and, if you guys, don't already know those rubber hoses, they're notorious for leaking. So as part of our replacement of the evaporator coil, we're going to quote to go ahead and replace those hoses on that pressure control.

Also because of that, there's no way if you know how the dual pressure control I'll pop up a picture. So you guys can see it, but there's no way that the dual pressure control can be taken off the system because it connects to the high side without recovering all the gas out of the system. So that needs to be part of our quote too. So again, what I'm getting at is.

Is you always want to look at the big picture? You always want to give the office as much information as possible. So that way we can quote it appropriately. Okay - and this is what I try to talk to my guys about - is you know just looking at the big picture getting me everything that you think I could possibly need and then some so that way, when we quote it, we know exactly what's going on and We know you know what we have to worry about other than that. That's it guys.