HVAC contractors have a system in place to do business and that can sometimes be tough for some customers when they are dealing with this system. In this video, Josh goes through several ways to "beat the system" and get what you want in the end. What do you want? Most likely a good contractor, good transaction, good, heating and cooling system, and years of comfort to come. Follow these tips to beat HVAC the system!
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Chapters
0:00 Intro: Beat HVAC contactor's system
0:52 Make cousin the bad guy
2:45 Transparency on quotes
4:03 Haggling prices good and bad
5:41 References over reputation
7:07 Don't be in a hurry
8:22 Contact info for tech
9:10 DIY HVAC
10:24 Outro
#hvac #system #businessdeal
For more information on Griffin Air, visit https://www.griffinair.net/
For more information on New HVAC Guide, visit https://www.newhvacguide.com/overview
*Need Financing for your HVAC? Visit https://www.newhvacguide.com/financing
*Own a Service Biz and want to grow? Visit https://www.newhvacguide.com/mastermindgroup
*Our favorite products?
Favorite Thermostat click here: https://amzn.to/3wt3Vwh
Favorite Air Cleaner here: https://amzn.to/3Nfxw27
Favorite Air Filter here: https://amzn.to/3vpVbWl
Air Tester/Monitor here: https://amzn.to/3oJ3LvD
Dehumidifier here: https://amzn.to/3Q4woPp
Humidifier here: https://amzn.to/3ilZ9vq
Smart Vent here: https://amzn.to/3JDfGDX
Soft Start USA: https://softstarthome.com/griffinair/
Griffin Air LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Amazon offers a small commission on products sold through their affiliate links. Each of your purchases via our Amazon affiliation links supports our cause at no additional cost to you.
Chapters
0:00 Intro: Beat HVAC contactor's system
0:52 Make cousin the bad guy
2:45 Transparency on quotes
4:03 Haggling prices good and bad
5:41 References over reputation
7:07 Don't be in a hurry
8:22 Contact info for tech
9:10 DIY HVAC
10:24 Outro
#hvac #system #businessdeal
Hey guys, if you're in the market for a heating and air system, you may be figuring out that there is a way of doing things. and sometimes homeowners may not be in love with the way things are done. Sometimes it's just the way things are done, whether it's good or bad. A lot of folks are sometimes surprised by the way things are done.
So I wanted to do a video that if I were to call this video anything I would say beat the System. Follow these tips and this is how you can kind of beat the system or get what you want when dealing with heating and air contractors. And if you stick around to the end of this video, I'm going to give you a way that a lot of homeowners think they're beating the system, but they're actually probably not. That they're actually creating more headaches for themselves and they are not avoiding the system at all that they're playing right into it and having more headaches because of it.
So I thought I'd go through a few of these and hopefully they help you in your purchase the first one. That's it's one that I've actually learned here recently while helping folks on our new HVAC guide And that is if you have something that you want, but maybe it might be a little confrontational. Maybe you feel like it might not come off very well. If you've directly asked something to the contractor, you're wanting to keep a good relationship with them, so some of those things could be just something simple as hey.
can I see a proof of your contractor's license or your insurance. Some homeowners, it can turn a relationship. South If the contractor feels like that trust is broken or whatever, for whatever reason, you feel like there could be a little Strife just from you asking something simple. Most good heating and air guys aren't going to have a problem with something like that, but if you are not sure then you can use this little trick and that is.
I've been telling folks when they're using our guide: Tell the Contractor: tell your technician that your cousin who lives far away is in the heating and air trade and your cousin make your cousin the bad guy. Your cousin is the one that is requesting this to be done. You can approach them and say hey, my cousin is saying he's a in the heating and air industry. He's saying that I need to get a proof of of your insurance, a proof of your contractor's license before we proceed.
Another one. We were just helping somebody with the guide a couple weeks ago and the contractor was not doing what we would call a proper signed contract everything in writing up front before doing business and they felt like if they approached the contractor with that, it might be a little uneasy. Could very well go south ruin a relationship that could be great for the next 20 years to come just by asking, can we get all this in writing So I just told them tell them it's your cousin requesting this that your cousin has said before, y'all do business, Make sure you get that contract put in place, so make your cousin the bad guy. So that way you get what you want or at least you can request what you want without having to have any kind of weird awkwardness there next. It's okay to be transparent with contractors that you're going to get multiple quotes in my opinion. Now you kind of feel that out there may be situations where maybe you don't want to necessarily share that maybe you've got a contractor you've had a long relationship with and you you don't want to just kind of come at them and say, well, hey, by the way, I'm going to be shopping you I can tell you when I'm doing quotes for Griffin Air if a homeowner says to me, hey, I'm going to get multiple quotes or I'm going to get another quote that's not out of the ordinary and I would say most good companies would be fine with that. but I think that if you're honest about it, if you tell a contractor hey, I'm going to be getting multiple quotes, Maybe it's your way of telling them. Make sure you treat me right.
Make sure you're not gouging me here on the price or taking advantage in some way. Hey, I'm going to be shopping you and making sure everything's on the up and up. So I personally think that in most scenarios it's probably okay unless maybe you're kin to your heating and air guy and you don't want to just be forthright and say hey, by the way, relative I'm going to be shopping you Most other scenarios I'd say it's probably a good idea just to be upfront, transparent, and honest and say hey, by the way, I'm going to be getting other quotes you might want to make sure you sharpen that pencil when you're giving me the price. Make sure you don't just skim through this.
We definitely get everything in order here. The next one is one that I that I touched on a recent video and it's something that I've heard other contractors or other people in the service industry kind of recommend to folks and I'm a little on the fence about it to be honest with you and that is haggling with them over the price. A lot of contractors won't haggle at all. like if I could tell you that at Griffin air more times than not if somebody tries to haggle with me or if they try to say is this your bottom line in most cases, I'm giving them the best price I can I'm giving them a competitive price one that I can pay my employees what they deserve to be paid and still cover the job and also make a little bit of a profit for the company.
Always a horrible thing to say these days, but most companies that's what they're in business for is to make a little profit and so we usually won't mess with the pricing or anything. We've got it where we needed to. but I've heard other people report and a few folks we've helped with our guides say that haggling in the right way, they've actually been able to lower the price a little bit. now.
I'm not saying when you get that price you got to be kind of like a like you're buying a used car. hey let me give you this counter offer or anything like that. but maybe if you FIB a little and you say hey Brand X or this company over here is saying that they're going to give me the same thing you are at this price but I really like your company, can you match their price and maybe you might have some luck with that? I Think All in all, in most cases you kind of get what you pay for. but if you're getting multiple quotes and you were to say to one of the companies, this company over here is at this price, can you lower yours at all I prefer to use you if you can lower it at all and maybe you get that price down a little bit. next. I Think that a one way you could beat the system is get references on companies. So it's one thing to read the reviews online or Better Business Bureau Or however, you're checking their reputation. but if they're trying to sell you a product, maybe you're not as familiar with it, Maybe you're not familiar with the company at all.
It's okay to ask for references in most cases. I've had folks do that with us. Most good companies are going to have customers that love them and are going to be happy to give a reference for them. I've even had customers say to me, hey, I'm not very familiar with this particular product I Remember when the dike and fit came out I had a guy that you know just he wanted to see one before he pulled the trigger before he gave me a deposit to pay the money to have this installed.
He wanted to see one and so we were able to call one of our customers and say weird question, we've got somebody interested in the fit. Uh, would you be okay with them at least taking a peek at yours seeing how loud it is and things like that? Or maybe I should say quiet it is. just lay hands on it, just see what they're buying. And luckily this customer that we called was fine with it.
They were like of course have them pop over. They can definitely take a look I would use a little filter with that in a lot of cases. Again, if it's a good company, they should be able to give you some sort of references somebody that you can maybe even talk to and they're going to be honest with you and tell you what they do or don't like about the company. and obviously if it's a reference the company gave you, they're going to tell you what they like about the company.
so no problem there. next. I would say don't be in a hurry and I know that's easier said than done, especially if it's a real hot day or a real cold night. You're trying to get some comfort in one way, shape or form.
But it's nice that if you can be in a position where you don't have to be in a hurry, you can shop around. You can make sure everything you know you can read through a contract before you're going to pull the trigger. I've never been a fan. I've heard of companies where they basically have salesmen that work there that go in and try to close the sale where they'll give the price and give the options and kind of that kitchen table conversation and then expect to have a customer that's going to sign the dotted line before they leave that house. I Would say as a consumer as a homeowner, it's a good idea to not be in a hurry, get multiple quotes, do some searching online, watch some of my videos. Just kidding. probably some better videos being made out there that you can gather information with. Just don't be in a hurry, especially if you're in the extreme temperatures if you're in the Dead Heat Of Summer If you can figure out a way to get maybe a portable air conditioner and get through the busy season, you might even get a little bit of a deal from a company.
Some companies do raise and lower their prices based on how busy they are. We don't do that, but some companies do and the last thing I'll say is go with a good company if you find a good technician regardless of who they're employed by some technicians I would get their phone number if you can. Now, some companies and some even technicians might not be okay with that. You don't want to be too forthright.
if the technician's not comfortable with it, they'll say I don't give out my personal number, you'll have to call the company. but I think if you explain to them hey I really like you If you were to ever leave this company I'd love a way to get in touch with you or what's your social media or what's the best way to get in touch with you in case you would ever leave this particular company I Want to keep in touch so that way regardless of what happens, maybe the company goes out of business, maybe that technician leaves that company and it's going good idea for you to get their contact information so you can stay in touch. And then finally I know I said at the beginning of the video that I would give you a tidbit of information where a lot of homeowners are trying to beat the system and they're not that they are actually avoiding the system but making more headaches for themselves and I'm seeing a lot of folks more and more go with some of these DIY products. Now, if you know what you're doing, that's not the point here.
I've had folks making the argument that I get these heating and air technicians and they don't seem like they know what they're doing either. So what's the difference? I'll just save the money, which isn't actually a horrible argument when you avoid the system entirely and you go with a DIY system. One concern of mine is we've talked about this in a couple other videos, but a lot of these DIY type products they're a little disingenuous with some of their marketing. Some of them are even saying things like oh, we're a DIY product but then they'll put disclaimers on there saying it's got to be installed by a heating and air professional.
They wouldn't be putting that on there if they weren't trying to cover themselves. So when you're trying to avoid the system, you're trying to get through this and beat the system in one way or shape or form. Save the money, save the headaches of dealing with a horrible contractor, and then you end up going down this other path where you have way more headaches and probably end up eventually calling a contractor anyway. So just my two cents on that let me know your thoughts. Have you figure out some ways to beat the system and the heating and air industry? Comment those down below. Thanks for watching hit that subscribe button. We'll see you next time.
I always was curious how is this works..
A companies pay to BBB, right? BBB isn't nonprofit, right?
For instance, someone pay you, are you going to criticize them? No, because you'll lose money.
Gotta say as possible creation in making a rental property out of current unit the "ecobee system" as opposed to what Amazon offers as a property security systems seems WAY better but haven't bought in or tried out either as of yet. Thanks for the blue light tip! Wish I could have gone with your recommendation for a much bigger and deeper and more stout input for central air system but was told that wasn't possible.
Still can't the darn wifi system to actually connect tho so hopefully that gets solved next week.
Any thoughts you might have on property security systems included in HVAC would be much appreciated tho!
Great content as usual.
In the packet I leave with every customer it has our business license, insurance, company bio, all our guarantees, warranty info, etc. My packet probably has 15 pages of information on us!
I really like the rest of your video though very good brain lightning thank you Griffin
Excuse my voice texting again this Chinese phone Hope you understand my message to you
Hi John
I love all your stuff that you engaged to the public.
I'll tell you this is one time I'll have to disagree.
If my contractor is too thin skined for me to ask him questions like it does even license can I see it or insurance, then what will happen if I feel like he did he didn't do the right job or is something I don't like about the job he did and I have to tell him that??
If I can't ask him for his license and his insurance then if something goes south in my eyes in the job how can I confront him about that?
Just saying
I definitely know we coming from but any license professional that I've dealt with always gives me this information up front
"I get these heating and air technicians and they don't seem like they know what they're doing either so what's the difference i'll just save the money" … bingo! Thanks for addressing this market reality. I would recommend having someone knowledgeable to inspect DIY work before putting it into service if it's your first time… but the skills and experience gained by doing these things yourself is invaluable (assuming you have ample time and some technical/mechanical background).
Why would we encourage our homeowners to lie to us (or fib a little bit)? Just as they expect us to be honest with them, we should be able to hold them to that same standard.
Correct me if I am wrong, but also sounded like you were encouraging the homeowner to do side work with the tech?
Not necessarily "beating the system", but last time I had new HVAC installed, one of the quotes I got was basically my name, address, and one line that said "(redacted) brand, 3 ton A/C & gas furnace". That's it. Lots of verbal promises were made to install the specific high efficiency system I was considering, but without it on the contract they could basically put in whatever. Gotta get model numbers in the contract. Service area Ottawa??