Foreign I am having some technical difficulties which is nothing new. I'm still waiting for a few folks to jump on here and uh, hopefully we can get started on uh, our first weekly live show that I'm gonna start doing see a few folks jumping on here but uh yeah, just uh just to get started already I'm already having technical difficulties I Normally have two computers set up I've got one over here that I usually watch everything on YouTube and make sure everything's going okay and that computer. The for some reason the keyboard doesn't want to connect all of a sudden. So anyway, if you're watching this uh, we are live on our YouTube channel.

We're going to talk about Heating and Air stuff and hoping to do this every Tuesday night at 8 30.. um and my voice I have to apologize. My voice is a little raspy because I am getting over the Norovirus Uh, the Norovirus is no joke. man it is.

Uh, that is one crazy thing I don't want to get too uh, graphic but I can tell you it's the most sick that I've ever felt. uh, personally. um. but anyway, as you're jumping on here, uh, feel free to jump on the chat.

it should pop up. even though I don't have this computer working, it still should show up on my main chat here if you post something on the YouTube. So we are going to take questions if you have a heating and air question I Can't say for sure that we're going to be able to answer all questions. I'm not the smartest guy in the room and a lot of you know that if you've watched any of my videos.

Um, so a lot of times when folks post questions I usually like to think about it or maybe even look something up to answer their question thoroughly. so give me a little bit of Grace if I don't know the answer to a question right off the top of my head I don't know everything I know most heating and air guys think they do. um I don't um I don't think I know everything I think I know what I know and what I know I know it well but I don't know everything. So anyway, uh, if we don't get any questions then I do have a few things I'm going to cover in our first ever.

Um, this isn't the first time I've ever gone live, but this will be the first weekly show that I plan to do. We're gonna do this every Tuesday night at least for a while and see how it goes and see how folks are liking it. I Also have an email address that if you have a more thorough not something you necessarily want to post in the chat, but maybe a question if you want to email it to us. I've got an email address you can send it to HVAC Guide1 Gmail.com I'm going to pull that up real quick and in case somebody does, uh, email that to me.

So give me just a second here, give me a little a little. Grace I always ask for Grace in case anybody sends an email while we're on our live show here. but uh anyway, if you don't know me my name is Josh I host the HVAC guide for YouTube HVAC Guide for homeowners YouTube channel and this is one of the things I love about Live because I Stumble over my words all the time I am not the sharpest, sharpest speaker in the world and I say you know a lot One of you guys pointed that out this past week that I say you know a lot and uh, normally I get those edited out pretty good. So um, that's the thing about live is I don't get to edit those out I just keep rolling and you guys get to hear all the all the you knows.

So anyway, awesome! We've already got a few questions coming in I appreciate that guys. I Got a dike and fit installed. It's nice but I haven't gotten to use it much. Uh, I'm assuming that means because of the weather.

um where are you uh, located at? if you don't mind me asking. Tech Junkie um I'm in Virginia We had a very nice day today. it was around 80 degrees um at one point or at least close to it and uh, but again, my family and I are uh, my family and I are overcoming the Norovirus Roanoke Virginia Nice. I actually grew I was born in Salem so um, uh, if you want to know something very personal and TMI I was conceived in Roanoke Virginia don't ask me how I know anyway Virginia Beach nice I was just in Virginia Beach uh um, last week a couple weeks ago, week before last.

Um so anyway. wow yeah, it's a long story. uh I'll maybe share that sometime on my YouTube channel. but the short version is I did a 23andMe uh uh DNA test if any of you guys know what that is.

based on advice from an aunt and found out that you know I I found out who my father was. Let's put it that way. so I don't know where Hollins is pal, but I assume that's near Roanoke All of my families are from Withville, which is a pretty small town down there as well, which as I understand is growing compared to how it was when my my mom grew up there. But um, anyway, we had another question.

Is it normal for a bigger space such as a living room of an open concept style house to not feel adequately heated or cooled? Is it normal? Well I mean when you say normal, is it? uh, are you I think the the question is is it common? Maybe. but is it uh, should you be okay with it and the answer might be no. Um, so I Think there's a few things here. Maybe you can, Uh, maybe we can converse on this because this might actually help a few folks out.

So you're in. Virginia Beach You said you got an open open concept style house. We have uh, customers like that as well. So if you don't know where I'm located, I'm located about 45 minutes to an hour north of Williamsburg So very similar environment.

We have uh, customers that are literally, uh, right on the bay. not quite as, uh, treacherous weather as you folks on the ocean, but uh, they still have a lot of the same when it comes to the heating and air side of things. They have us a lot of the same challenges and a lot of folks don't realize. One of the things I do want to talk about tonight is there's this giant debate right now on in the heating and air industry when guys, uh, arguing on whether or not heat load calculations are actually needed in all parts of the country or are they as as necessary is some of the argument.

And so there's people that are arguing both sides of that coin which is interesting, but um, anyway. I'll read your comment in just a second. But uh, let me just say this. so we have customers with open floor Concepts as well and they are challenging at times.

Um, and sometimes you got to use a little bit of common sense. So I had a customer um about two years ago probably and they had no issues. You know, before they ever called me they had no, you know, before they ever did anything to their house and they uh started renovating the house and they removed. they had this big vaulted ceiling open floor concept and part of the house with this big vaulted ceiling out in the living room slash kitchen area and they removed the ceiling fans and then they had a heating and air guy come in because they started saying well I'm having these issues with zoning my upstairs is not the same temperature as as the open area and all these different issues and basically what we ended up deciding after this other Heating and Air company installed too big of a system.

It was kind of a mess and what we ended up finding out was those ceiling fans Common sense I Know it. You know there's going to probably be heating and air guys. that might argue with me but when you only have one system in the house that's not zoned and you've got this open floor concept type house you're you've got to use some common sense there. and and what they did was They removed those ceiling fans so it wasn't able to circulate the air in that big giant area and as well and and they started to have issues.

So to get back to your issue, I'm not saying that, that's your issue I'm not saying put the ceiling fan back in, but um, sometimes a lot of heating and air guys. you know they they'll undersize the duct work and things like that. and I you know I think it's an open-ended question, you know is. but.

but I think the short answer is no, it's not something you should be okay with if you have parts of the house that are reaching temperature but your open area of your house is not. There is things that can be done to fix that issue is is the answer and what that is is. Uh, you know that again, it's there's no one answer. Every house is different in my opinion.

Um, I'm sure some of you guys might get in here and throw some things out there. We've got a we're getting more. When I first started out I didn't do videos for heating and air guys as much I didn't I didn't feel like I was smart enough I didn't feel like I was uh, I don't know I was watching videos of you know, gray Furnace Man and and of course Brian Orr and all these guys that do these videos and I I I'm like man, those guys are sharp, you know But I can do videos that'll help homeowners and But as time has gone on, I'm doing some videos and and I'm getting more heating and air guys getting on here and and commenting and checking things out. So I I don't hate it, it's just.

uh, it's just different anyway. I think the answer to your question is I think you need to get a heating and air guy in there to look at a couple things. The first thing is I would look at uh, duck sizing I would look at. you know how many Cfms do I have going to this part of the house versus that part of the house? Um I'll see you guys sometimes say well you know I've got I've got six rooms and a house and I'm gonna have six vents.

so I'm just gonna do a six inch run out to each half each each room and it's not that easy. It's not that simple. sometimes you got to use a little. Common Sense I've got a bigger room here versus this room.

Um, you know this is. this is probably more basic of an answer, but if you've got a small bathroom, it doesn't need as much air as you know that large living room I mean Common Sense should tell you that, right? So that's what I would probably look at first is having heating and air guy look at the duck sizing. um and you know you can do you know, manual D and all that good stuff. but just you know, even just a guy just to get out there with a normal ductulator and check your Cfms going to each part of the house might help.

Another thing you can do and this is this is controversial. This is something I've talked about in some of my videos before. One thing you can do is um I know if there's any Heating and Air Guys in here. they're going to get started.

but I think you can go through if you've got a part of your house that's not getting as much air. you know whether it's warm air or cool air, but it's just not heating and cooling as fast as other parts of the house. I'm not saying to go through and close any of your vents, but you can go through and close some of them, say halfway. you know, give them a little static, give them a little restriction going into some of those rooms that heat and cool faster and push a little more velocity to that other part of the house.

and and I'm not saying that's your fix, that's not. That's not me saying that, you know. Yep, you got it. but this is me saying that'll tell you something.

You know if you do that and then all of a sudden things change. You just told you you that you now have more information you can give to your heating and air pro. Hey, I closed a few of these Vents and this is what happened. Hmm now I've got something to think about here, you know? So anyway, I don't know if that answers your question, but um, maybe it might help a little.

You know? Uh, let's see. let's see. Well I should add that you may need sorry I can't multitask guys I can't walk and chew bubble gum at the same time. So sometimes if you're talking if you send me a message and and I don't respond right away, then I apologize.

but uh, that's just the way God made me I can't I can't walk and chew bubble gum. Um, but anyway. well I should add that you may need some airflow in that room, but insulation and air sealing is key to feel comfortable along with. oh, maybe that was somebody else answering that question.

Yeah, I was okay Tech Junkie was jumping in there. Got it? Why do some HVAC contractors do rule of thumb sizing instead of accurate manual J heat load calculation I think there's a couple answers to that as well I think the first answer is some guys are lazy I think some guys are um, you know they they or maybe they don't even know how to do a manual Jay Um, but I think I think there is something to be said and this is going to be another controversial thing. but I think there is. there are guys that can go into a house and get you close I'm not saying it's the same as doing a proper manual uh Jay and I I know there's gonna be maybe some some Guff I'll get on that.

but I think there are times when a heating and air guy can at least say to you look, you don't need a four ton for this size house I can I haven't even done the heat load yet and I can tell you right? But but I will say it. this and this is not controversial. Whether they think they can do a rule of thumb or a manual J or not, it's not replacing the manual J that if you need a proper heat load calculation done which you you know probably do if it's never been done, um then you know then it needs to be done that you know there is no rule of some rule. There is no rule of thumb as far as that goes.

So just just saying uh yes they are needed. but I'd argue they are need to confirm the efficiency of a system. Example my three ton I just replaced two tons there. Ah so there you go.

Rooms and bathrooms have extreme temperatures when hotter cold air are dispersed so that might get back to what I was describing you might have you know as I said that the analogy I used a moment ago where I've seen houses where they they literally just put a vent in each room and then they put a six inch run to each vent. They didn't apply any. Not not only did they not do any like Cfms or worry about any of the manual D stuff, they just simply just slapped it in and and a lot of Builders don't care. We just did a video on that a couple weeks ago where Builders just want the cheapest guy and they don't care about the homeowner or what the finished product is and you might say, well, you know that's harsh Josh To say they don't care.

well, they don't I mean in my experience a lot I would say it's I would dare say 85 percent of Builders don't care and I said it. You know that might be very, uh, very, uh, aggressive or or you know, controversial, but they just simply don't care I've never, you know I I, in fact I'll even I'll even say this every time I've met with a builder to give them a price to install a system in that you know, a house they're building I would say only a handful of times out of all of those times have they even considered a higher Seer system and and you might say, well, Josh you know what's wrong with that? You know they're They got to look at their bottom line. That's fine, but it just tells you they're not as concerned about it as the homeowner might be. you know, the person that's going to be living in that house.

So Angel Jake from way oversize man, we you guys are loading me up I appreciate that. I I Remember uh I've heard other creators talk about having moderators and I'm always like, you know, um what you know I don't think I'd ever be big enough to need a moderator. So anyway, uh, the bathroom roof vents are jet engines. Yeah, so you've got a duck sizing issue.

Uh, that's pretty simple. I mean cut and dry? That's that's the issue. You have a duck sizing issue. you might be able to, um, you know, take you might be able to, you know, add a little bit of uh, restriction, maybe even add some manual dampers at this point.

I Know some guys do that. um but I would there argue you might need to just simply replace, you know, just simply replacing one of those six inches uh in the bathroom with a four or five inch depending on you know the size of the bathroom might make the a world of difference. But I would say starting out as I said a moment ago, close a few of those vents in those rooms that that are like jet engines. those vents are gonna.

they're gonna whistle, they're gonna make noise, you're restricting the air. but I just see if it makes a difference. I bet it will. So uh man.

So one of you guys just gave me a tip. thank you so much, thank you so much. Um and and whoever that was I'm gonna get to your question soon. If uh, once, I get down there.

Uh oh, here we go. Would it be safe to buy a used? Uh man. Apparently nothing. Installing this is mine.

I uh I I I I Don't even want to say your name because I'm sure I'll butcher it. look yeah I'm sorry Ms Jones uh I I I don't I would I would I'll say it What I would say to a my own family I would not buy anything used and and you you nobody's a psychic. you might be able to buy that system and install it and not have any issues. but the money you're saving the little bit of money you're saving, you might be buying a gigantic headache.

and I could be wrong. but I mean I I just uh. I would I would very much very much caution about buying something new. It's not like a car.

Uh, you know, cars. you can buy them. You can do a tune-up and an oil change and maybe make that car as new as possible again and put another 100 000 miles on it. Heating and air systems aren't like that once the damage is done Once that system was installed improperly from the get-go and there's trash in that system and in that compressor now.

and you know, the filter dryer and just all the stuff. uh, you know there's there's some systems, have accumulators and metering devices, and just all kinds of stuff that could get really messed up by somebody that doesn't know what they're doing and then you go buying it used. I Can tell you this if I did buy it used I ain't paying them until that system's running and it's running well in my house I'll say that. but but I wouldn't buy anything used anyway.

The little bit of money you'd save. um, you know, just go. You know, get several bids, get a new system, go with a more cost efficient, efficient option if you have to. but I would not buy used.

um I just wouldn't do it I Can't think of a scenario that I would. um, it's gonna make a huge difference. Yep, uh. looking at replacing two systems three ton, 16 or 17 Seer pricing running 8 500 10K looking at train route and carrier.

Any suggestions I don't really have any suggestions on any of that. None of those Brands scare me I I have preferences just like the next guy but um I would uh say if that's where you're at, those are not huge price differences I Would go with the best contractor is what my answer would be to that. George Opinion of the Carrier Infinity Gas furnace with inverter compressor for AAC So far good but Parts Availability or failure is not be failure not being simple. So my thing with carrier and this might be just my local supplier.

Their parts are a little more expensive than that next brand and the other thing is they are um they are starting to charge us for a um just to uh to honor warranties. They're doing these fees uh processing fees on warranties now and you know I'm carrier. a lot of guys love them I have friends that won't install anything else but they just um and and I think their equipment's fine but the company sometimes when things like that uh it just puts a bad taste in my mouth when when I have suppliers that don't do that stuff, they don't charge a processing fee to honor their warranties. and so the other thing that carrier kind of got a lot of Guff with and I know some other companies did it but I think carrier was the one that most of the guys raised the most Kane about and that is when Covid was happening.

They were one of the companies to you know come out with these extra fees or these inflation fees. um you know versus some of the other companies. so my again my none of my suppliers did that. um luckily.

so I anyway I'm just throwing that out there. uh but it sounds like you've already got it installed. I I'll just say this I have friends that love carrier so you know I I've I've talked to them and they won't install anything else. they they uh they are drinking the Kool-Aid for it so hopefully your uh, your contractor feels the same way and you made a good choice.

Uh, thank you guys for all the questions man. I am being loaded up here and I've got those couple tips and I just appreciate that so much man. I I uh I I'm gonna cry no I'm just kidding. uh.

Air filter Choice can also affect airflow too. Couldn't at least I've noticed sorry with no periods I'm it's running together here. For me, it with a package AC unit that the fiberglass filters allow the airflow to be greater than the pleated ones do. Yeah, I mean I I think it's minimal I think the pleated ones do add a little static compared to a fiberglass, but um I think that uh, you know there I think there's this is a something we've talked about on some of our videos where we've talked about how air filters I feel like there's like there is a line there, right? So the line is.

At What point do you add so much static? Such a a a filter that's the air is so tight that it's added so much static that you're either causing the system to eventually break down or at least have issues. But you're also trying to filter as much air you know as possible. You know to clean that air as best as possible. And um, so I think there is a a line there, but just jumping from a fiberglass to a pleated filter I I Don't think it would be that you know you're not going to add that much static.

you are going to filter the air a little bit better. and I you know that's my two cents. I Like a you know, just a regular pleated filter if that's what you're up against. But um, you know I think that if you're noticing airflow issues, just uh, just by going up a little bit you might you might have more of a of an issue with your duck sizing.

I Don't know. filter size needs to be as big as you're willing to go I'm doing a 220 by 25 by two filters. yeah, uh. residential.

I think uh, return air is not as um I know with uh, commercial and Industrial they have to worry about things that we don't have to worry about. but as a general rule we will usually say you can't have too much return air, you know? So with that being said, return Grille size or AKA filter size you know I I Kind of agree with you that on that, do you do training and what's the training costs I Don't do training I've had companies approach us with our my website about maybe doing trainings I'm actually going I'm working with a company right now I'm going to be Hush Hush right now. but if you keep an eye on my videos I'm talking to a company right now, that uh, they do trainings and they do them online and from what I can tell so far, they do them well. So keep an eye on our videos I'm going to be uh, possibly showcasing them at some point and um I I Think that's a big question these days right now with a lot of Heating and Air Tech especially the guys that are trying to get into the trade because uh, the trade schools are falling short.

They're taking guys money and then you know the guy will be in a two-year program and come out of it and be you know I'm not saying he knows nothing, but he doesn't know what he needs to know to make more money. Let's put it that way, that's the reason you go to school, right? You want to make more money. It's not because you necessarily want to know everything on the on the planet. You want to know enough to do the trade to make more money.

And that's where trade schools are falling short in a lot of cases, not all, but a lot of them. Um, and so Mr Tanj tongue, however you say your name. um I would recommend checking out some of Gray Furnace Man's videos. He's got some pretty good stuff.

Check out HVAC School Brian Orr's got some good stuff. Um, and then um I think if you I bet if you watched 200 videos over the next three three weeks of just those guys and sprinkling some of these other guys that are making some good videos. um I bet you would be further along than a lot of these guys doing two-year courses in these trade schools just by watching a lot of their stuff. So shout out to those guys, they're doing some good stuff.

Let's see again. Ms Jones Thank you so much for your tip. Uh, let's see, where's your filter? Is it in the yeah, more return air I Am hearing air come out of my Supply vent? Is this a duck sizing issue? I'm not sure I understand your question. You want air to come out of your supply vents so I'm not sure maybe you can.

uh, let me know, let me know what you mean by that pal. I'm sorry I actually have two filters in my mobile home because my furnace is a 16 by 20 by one and the return for my package AC which is a separate has a 12, 12 by 20 by one and the floor for just the AC but uses the same ductwork. Velocity is issue but just a little sound is expected but very little. What is your opinion on Linux So I I Don't know if I have enough experience with Linux to have a strong opinion, but I've worked on a bunch of them and I can tell you a couple things.

The first thing is our supplier for Linux locally is, not that great. They were the only company out of all the companies that when I was testing companies out I probably installed three or four linuxes. One of those was supplied by a Home Warranty company back when I was making the mistake of working with some of those and um, never work for home warranty companies guys. um, uh, that's that's a whole other topic.

But uh. anyway, they were the only supplier that wanted to charge me delivery fees and they also wanted to charge me fees based on how I paid my bills. So if I paid cash, check, credit card, or another way, they had other fees. So I think that um I think their products are fine I don't think they're as good as a lot of the Linux guys like to pretend they are I really think there's there's some? there's some premium Brands out there.

I think Linux is somewhere in the middle in my opinion. I I Know there's some guys that'll fight me on that, but that's just my opinion. and and if you say that they're premium or they're better than the next guy, tell me why. I'd love to hear it I I don't see it I think they're fine I think they're especially the American-made stuff.

Great, You know, Go! America But um I think that if if I have a company that is offering Linux I wouldn't be scared I wouldn't not use that company. I I Tell guys I Tell customers all the time find a good contractor and go with the brand they recommend. So if they love Linux and they're drinking the Linux Kool-Aid you should be fine. You know they they've they're you know they're fine I just I Don't think they're bad I Just don't think they're as good as some of the other brands.

just my opinion. Just in general personally I think they are way overpriced. Tech Junkie wink wink uh uh yeah I Won't say anything else. Thanks for comment.

Only went with since very common in my area. our Mitsubishi heat pumps worth the premium. Just got a 60k quote. Wow to replace an old AC gas heating system with a new Mitsubishi system with five zones I Think it would depend to answer your question.

there's you know I would get more than one quote even if you're gonna get your second quote on a Mitsubishi If nothing else, you get to compare apples to apples. but you know what is that five zone system exactly? Uh, for example, if you're talking about five wall hung 9000 BTU units depending on what type part of the country you're in I would say your quote should have been a fraction of what that is. you know at least in my area for a five Zone wall hung 9000 BTU on any Zone I would say 60k would be quite High but you know, if you're doing floor Mount models or you're doing pancake air handlers with exposed spiral duct work and you're you know you're some more to it than that and you got quite an extensive you know, uh, mini split system as some of them can get to be. and you've got a higher end system.

you know, because a lot of folks don't realize there's you know, even the brands there's good. better bus type deals. I I'm not I'm familiar with Mitsubishi but I'm not as familiar. We sold Mitsubishi for a few years.

so I you know I know they're hyper heat line and I know all that stuff. but I know Daikins line a whole lot better now. and um, so Daikin has you know really like four. They've got their 17 series and and it goes all the way up Aurora And then of course their Vrv stuff which is the you know the top of that's the cat's meow stuff that in my opinion nobody is touching yet in the industry.

but you know there's guys that'll fight me on that. even pleated filters very own static. that's true. and poly filters have high static also.

how can how can I know I'm getting a good installer? Yeah, I mean I've done a few videos on that I think uh First of all, you want to ask around a little bit. You want to go by reputation, uh, by the company and uh. we have a few things on our website that you can kind of keep an eye on. I I Also I have a company that we're working with I think I can share this company.

there's a company called Measure Quick out there. you never heard a Measure Quick. They are a company that so shout out to Jim and those guys they uh we're supposed to maybe do some stuff together where I'm going to Showcase some of their stuff. um but Measure Quick is A it's basically a software and hopefully hopefully Jim's okay with me trying to explain this.

Sure I can never explain it as well as he could, but essentially it's a software that is almost dummy proof. It helps the heating and air technician cross all his T's dot all his eyes. He can't even fudge the numbers. his tools are Bluetooth connected to the software and the software makes sure that everything is on on the up and up and it's It's one of the coolest uh tools out there that guys can use and you so you you use Measure Quick to install the system or diagnose the system and make sure that everything is up to Snuff and I think if you I think that's a good answer to your question.

If you find an installer that's using Measure Quick, that's one thing you can use as a uh as a gauge. Now uh I'm not saying that if a company is not using it, that they're bad I'm just saying that it's it's one, it's it's a little more. Fail-Safe uh sort of deal. but yeah I would uh if if I'm if I'm getting quotes which I think everyone should you should always get at least three quotes or more as many as you're willing to get.

and you've got all these different companies and you're trying to figure out we're actually I'm working on a video that this might play into, but you've got all these companies and you're now looking at all these quotes and you're like man. I I'm I'm hit with all this information. How do I even decide who to go with here? and I think that it can be. It can be overwhelming at times.

You know you, you don't know who to choose. Um so I think that in my opinion every company is different I think I've I've helped folks on our our new HVAC guide I've helped folks that are that would prefer a bigger company I've worked with folks that would prefer a smaller company. but I think that any company if you are in my opinion now I know there's guys out there that would would art they would argue me on this. but if you're working with a company that is based on commission or you've got a guy in your house that's their salesman.

he's if he's the sales rep in the company and he and he never does any service work or anything like that. That's a red flag in my opinion. I Know that's horrible to say. but who's paying for his his salary you are.

You're paying for him and all the people that are actually going to install the system. So that's just I know there's going to be people that fight me on that. I've got a competitor now that they've got a Salesman that runs around and competes against us and he's never. He's never done it, you know.

So how could he even? how could he make a good recommendation in my opinion? Now you might say, well Josh you just sound, you just sound uh, you just sound a bitter because he's your competitor. Maybe I am I don't know. but I I think there's something to be said for you know, working with a company that you know you you you're getting to know the the guy that's going to take care of you. He's going to do your service.

Maybe he doesn't do the install if he's in the service side of things, but you're talking to the guy that's gonna you know deal with you if something's wrong and so on. I I Don't know, you know. Uh, after picking out the best installer which Dyke and Mitsubishi Linux Amana is better for a full-time four-ton inverter electric ducted unit I'm a little biased I Have to admit. um on those.

Um I am working with Daikin on some things. so I think I have to disclose that Um, but I I didn't just fall on Daikin you know there. I'm not I'm not like, uh, certain basketball players that are on the Paleo diet but then doing Ruffles commercials wink wink. Um, so you know I I believe in in a lot of the things they're doing and I think they're cutting edge.

Uh, but Mitsubishi has a really good reputation as well. They they've They've got some guys that won't install anything else. Um, so if I'm looking at an inverter system and I've got you know the the brands that you've mentioned I would go with the best contractor. That's my answer.

Go with go with whoever the best contractor is. Uh, Daikin does own a Mana so that I'll throw that out there as well. So um, you know, look at their warranties. I think that's another thing you'll see is between those Brands you mentioned I Think you're going to see a difference in some of the warranties.

wink wink so did you have Emmanuel J Dawn So that's Tech junkie jumping in again. all units are a little different somewhere. Yep, thanks. but I like to skip a man.

Uh sorry guys. I'm just reading through all the comments here: I was told never get HVAC work done by home warranty companies I'm just going to read that again I was told never to get HVAC work done by home warranty companies I'm just reading that I'm not saying that I'm just reading it. Uh um. Rheem has a great warranty.

Sixty thousand dollars that's half my house cost. Yeah, amen, that's that is a big ticket. But every house is different, you know? So you know, maybe maybe there's a reason that price is so high I Don't know. Heat pump versus straight cool AC Which do you recommend? Well, it depends on what part of the country you're in.

If there's not a huge cost difference, I would go with the heat pump. why not? You know? uh, he bumps all the heat pump is is a is a normal AC system with a reversing valve that can run backwards in the winter time, that's all it is. So if you put in a heat pump system and it can give you a little heat in the you know, come winter time if you live in a A Southern state uh you know then you you know it'll it'll provide a little heat. and if you live up north I Know that that heat pump will rarely run.

but why not put in a dual fuel system that you know if it's not that big of a cost difference, that's my my only thing with that I Think you're going to see a point possibly where you know heat pumps are are everywhere you know in all parts of the country. I Could be wrong, but as inverters have come along, even in those northern states, you're going to see more and more and more heat pumps put in areas that were never even considered before. Do you live in Florida The company that installed my Daikin units wants me to come work from them Commission: Tech equals salesman? Yes, Yep, Uh, what is a comparable Daikin heat pump system to the Mitsubishi Zuba? Central Where are you located? Uh, Mr Singh because I'm not familiar with that Mitsubishi Zuba Central and I do know that there's different verbages and I'm going to look it up here. Uh, there's different verbiages in other countries.

Um, if you are. Oh yeah, so you're in that looks like a Canadian product hyperheed at negative 30 degrees Celsius That's pretty cool. Yeah, maybe I'll I'll look more into this. I This is not something I've been exposed to in my area, so I can't necessarily answer your question.

but I will definitely be looking into this because it looks like a pretty cool product and it looks like it can run at a very low ambient temperature. which is what I was just talking about. Um, you're gonna see more and more of these heat pumps being offered. Um, in markets and they're doing a couple.

There's a couple ways they're doing that. One of the things that I I was seeing on a podcast recently is they were talking about how they were basically uh, being able to oversize the capacity in these systems so that way they could still pull heat out of the air at a very low temperature. But I think with some of these hyper heat models, they're also doing it with uh, the refrigerant. They're bait.

It's got to do with the refrigerant flow. and and you know, being able to to heat that up um, as it's coming back through the you know to the uh, technically I guess it's the condensing coil inside when it's in heat mode. But anyway, uh yeah, this is uh, I'll look at this even further. Yeah I know you guys up up north have challenges that we don't have.

so you know I don't want to speak out a turn. but um, at this point I don't know enough to answer your question I Just know that you know for the most part, uh, in our areas Anyway, uh Daikin is usually uh, you know, can match them and or at least uh, in some cases. do you know offer products that you know the next guy? Can't you know? Uh, let's see if a six four inch duct has a hole in it Is it feasible to just wrap it with metal ducting tape to seal it. Um I don't know.

The I I would need more context to be able to answer that question. Um, you know I Think that if if you have a hole in your ductwork, you probably want to get a pro to properly seal that in my opinion. but you know, depending on what you're up against, maybe that's not the case. Um, yeah, see Sky Air is is another one of the Daikin products I don't do a lot of commercial stuff I don't you know? So we don't deal with the skyer as much.

Um I know it's a good product I have laid hands on one, but we do a lot more residential stuff. so I'm way more familiar with the Vrv life and of course the you know, the unitary stuff. sorry pal I said thanks. Anyway, um I'm gonna look more into that though I appreciate you sending that to me and we're going to look more into that.

Maybe I'll do a video on that in the future. We'll see. Uh, there's a guy in Minnesota There's a guy in Minnesota that runs his house on just heat pumps at negative 15 degrees. No electric heat strips installed and it does fine.

That's pretty cool man. Um, tape insulation around it and you're good. Yeah, I mean it just depends I mean I don't want to say that because if I say that and then you have an issue where you're having mold or something, you know I don't know I'm honestly a lot of guys get on me because there's you know I Had somebody just comment the other day and they'll say you're trait, you're sharing Trade Secrets And you're you're the devil. He didn't call me the devil but he called me a bunch of other names and I um I I will say I've been very careful with what I've said on my channel because I'm not a DIY channel that's not.

that's not my thing. My thing has been to try to provide homeowners and and again, as I said earlier, some heat and air guys have joined in, but to provide information that a lot of folks in our industry that I would consider um, less than honest are trying to keep things as a secret and I want to share that information in some cases, but that doesn't mean I want to share DIY information and try to tell you how to fix a heat pump enough for you to get hurt, you know or for you to get out there and and folks might I've had folks say to me, you know, well you just want to keep it a secret because your chart overcharging people and I'm like, well no, that's not why it's because I don't want to say something on my YouTube channel and get somebody hurt. That's the real reason So um anyway, uh, we'll see if some more questions come in, but for now I did have a couple things I wanted to touch on again. We're going to do this every week guys.

So if you're on here and you're uh, you're getting anything out of this, We're gonna talk about heating and Air every week um sort of stuff. but I wanted to touch on a couple things that, um, that you know to get to get it out of the way I guess this week you know sort of deal I um I I wanted to touch on how a lot I I Think a lot of folks I if if you get any marketing calls. so if you get telemarketers calling you um I don't know if any of you guys can relate to that. I get a ton of telemarketers blowing up my phone on The Daily and I tell folks all the time if you think you get a lot of those calls now, start a business, start a business and put your phone number on Google because it the amount of telemarketing calls you're going to get after that is absolutely nuts.

And one of the folks that I have uh, you know one of the the types of calls that I get on a regular basis. aside from the the normal goofy stuff you know scam stuff. hey I'm from uh you know I'm a I'm a prince from another country and I've got a million dollars for you type stuff. One of the the telemarketers that approaches us a lot is people that are marketing.

um I would compare it to like a Home advisor there are these comp there. they have a marketing agency or at least they say they do and they want to send me 10 leads a day is is what I'll get sometimes. Hey Josh can you handle five to ten more leads a day? Uh, we would like to send you all these heating and air uh leads and and if you can handle them, you know, blah blah blah so that that's they'll approach me all the time with that stuff and I would I Would argue that most good heating and air guys now I know where you're located plays a role and how mild the weather is plays a role. But for the most part anybody that's been around a little bit, they are busy.

Any good heating and air guys are busy at least in general. Maybe Not today. Maybe they were a little slow today, but by gosh, in the next three months or so they're going to be so busy at some point where they won't want more leads is my point. Anybody that's any good in my opinion.

Um, now that does. That does not include guys starting out. you know? So if a guy's starting out, that's different. If a guy just started his business this year and he's looking for leads and he's got to figure out a way to fill the pipeline, then fine.

But um. I I think that I wanted to touch on this because I think a lot of these marketing agencies or these people that get into that game and they're trying to insert themselves in that you know in that relationship and make money off of that and and so on. Maybe they consider themselves as some sort of a marketing Guru so they can get these leads and sell them to the contractor I Think that these folks and in general they're missing the boat. They're missing the op, the opportunity.

And here's the opportunity. I'm gonna I'm gonna give you a secret. The secret is most good heating and air companies are busy. They're busy enough, right? The problem most of us are up against is finding good help.

It's not finding good customers, it's finding good help, finding good employees, finding technicians that you know want to at least do a half decent job and you know be nice to the customer and show up at one time and not steal their stuff and not be on drugs and not all these things. That's the real. That's the real challenge. So if these marketing if you're a marketing Guru and you happen to catch this, if you feel like you can offer something to a small business owner that you can, you can add something to their business and you can charge them money for.

I'll give you a tip. The tip is they need help finding good employees or technicians. That's that's the challenge. It's not to find good customers I Think that if you could fill that Gap If you could figure out a way to help these guys find good employees and help them get trained up faster that there, there's your challenge.

Okay, it's not to. If you're one of those people and you are, you consider yourself a digital agency and you can send 10 leads to uh, you know any any heat and Air guys that own a business know what I'm talking about. You know? can you accept? Can you handle 10 more good leads this next month on heating and air systems? That's that's the question I'll get and I love to respond no I can't I can't find anybody who wants to work. That's my answer right? So no I have some really good guys.

but man, we've been through some bad ones. Uh, We've we've been through some some bad employees. For me, it's put calluses on my heart because I used to have this big heart I used to have I used to see the good in everybody right? and then you get burned a few times by some of these people that I've had work at Griffin Air for a short amount of time and it really it really puts a callus on your heart. you know I know I don't know I don't know any how else to put it so it makes me more guarded unfortunately.

So I've got some good guys right now. We're small, we're running very lean. We're about to hire a helper or two, but um, you know I I These companies that grow their their businesses up to about 20 or 30 employees and and uh, and I don't know how they do it without wanting to you know, drive, drive to drinking because the Griffin air I've only got you know right now we're down to about five employees I was up to 10 about a year ago and I'm much happier I have less headaches now and uh, we turned down a lot of business we have folks will call us but I would rather have less employees that are good than have more employees. Get to more people quicker, make more money, but have more headaches, more drama, more you know? Uh, worried about somebody doing something to a customer getting a bad review, stealing from the customer, saying something inappropriate, saying something inappropriate to their wife? Whatever.

and I'm I'm using extreme examples in a lot of cases, just as employees that are immature and they don't, they can't take direction right. They can't take you asking them to do a small task. you know? So anyway, uh I Digress: I'm I went off on a tangent there. but if you're if you're somebody that wants to help a small business owner, there's your challenge.

Your challenge is to help them find good help and to train that good help there's your challenge. So we had a few more questions Come in. Not worth it. Probably just getting an energy audit done by a certified person or company you really need it and they will tell you exactly what to do and give you.

Roi Does an HVAC bulb and a duct help with mold? pretty good? Or does it really need to be on the coils? So good Question: Um I I I'm a? Believer I I Just listened to a podcast where they were talking about UV lights extensively and um I think that you can ha I think the answer is you can have UV lights really throughout that system. I've seen where folks will put a UV light before the evaporator coil, after the evaporator coil, before the indoor fan motor, and then after all of that on the supply side of the air handler Shining Light all throughout there I Definitely think that it's a good idea to possibly have one on each side of the coil so you're hitting both sides of it and I Can't say that we do that for every system. Sometimes just getting it on one side of the coil makes a huge difference in a lot of homes, but um, you know that I I don't I don't As long as it's not shining on something, it shouldn't be like your face. I Don't think you can have too much UV light in there because you're just cleaning it all.

you're disinfecting it all. That's essentially what you're doing I Was talking to a lady that today actually about a UV light and I was telling her I had a coil years ago. it was one of those old M coils that Rheem used to make and um, it had. You know these parts of the coil that I used to have this old toilet brush.

it never touched a toilet so you know it was just a toilet brush. and I would you know you get those evaporator coils and they almost kind of got like cat fur on them and so I would peel that off and then I would take my my toilet brush and kind of clean it up a little bit and then I would clean the coil best. I could it didn't matter what I did. there were parts of that coil that there's just nothing I could do short of.

You know I've seen guys cut them loose, drag it outside, and spray it down. I'm not even sure you would have got it clean by doing that and so I'll pull it out, put it on the coils. A lot of work under the shroud Chad I I Think that the answer is where why is it in there are did you put in there to clean the air or did you put it in there to shine light on something to disinfect it? So for example, in a lot of systems, if they're having issues on the evaporator coil or the primary drain pan is where we see a lot of microbial growth, then that's where your light needs to be installed. Um I'm not smelling any ozone Tech Junkie.

My guys work less than 40 most weeks except for the summer. In the summer we work about 40 to 50. but most of my guys get off by 4 30 every day and then most days they might even leave earlier than that. Um so I don't have a company that I I created a company that I wished I could have worked for when I started out.

You know I worked for these companies that would treat me like a number and work my guts out and then you know not. You know, take care of their guys very well. They would say all the right things, but you know their actions would say differently. And so when I started Griffin air I You know we'll tell customers you need to wait.

You know and and you know, take care of the guys. Because as as important as some of my customers are to me, my guys are more important to me. Especially my I've got a couple really good I got I got a couple good guys um and so I give them the opportunity I'll say hey guys we had to just we just had another call. come in, you want to work late or you you know and and we'll give them the the opportunity.

but um sometimes the guys will surprise us and get stuff done quicker and then we'll say to them well you can either go home or you know we can clean the shop and a lot of times they'll just go home right? because they know summer's coming. You know, if you ever watch Game of Thrones they used to say winner is coming uh summer is coming you know So enjoy it while it lasts because when summer gets here we usually um, you know we work, you know, um but even still, we we don't work super late I would say even in the summertime we work you know, until 4, 30, 5, 30 at the absolute latest and then we tell folks to um, you know that they're gonna have to wait till the next day um I Have a friend of mine that for for morale. he basically told their customers no more overtime or not overtime but no more no more service calls I thought it was a really good um especially for morale I thought it was really good. his his reasoning was first of all his company was in Florida so he thought you know, even if they have no AC they can they can wait till the next morning kind of deal right? And so his thing was if somebody called in the middle of the night they could wait till the next morning.

but if they called on a weekend he would stagger their shifts. So he had some guys that would work Monday through Friday some guys that might work Tuesday through Saturday You get the idea right and he would just help folks we don't. We don't do overtime or we don't do on call. we don't do on-call and I I thought that was good.

We we do have an on-call schedule at Griffin Air for certain things especially if it's a system we installed or they're on our what we call our VIP Club program. Um then we you know we we will come out and in the middle of the night. so in some cases or or on a weekend. but I just thought that was really good.

but other than that to answer your question, that's that's when my guys work back to the UV light. Uh I do that a lot. I'll go off on tangents. So I had this customer they had the M coil.

It didn't matter how well I cleaned this m coil on this Rheem coil. this was back when I was I think Griffin air was was maybe only a year old and I you know if I UV lights. they had been around a while but I hadn't sold a lot of them right? you just here you heard about them a lot and I had this m coil and I said I am uh I'm gonna tell I'm gonna talk to this guy about a UV light and so I did Mr Cohen was his name. he's since passed away unfortunately.

um and uh, rest in peace. but Mr Cohen I talked to him about a UV light and he bought one and I went back six months later to do his Pm and I was floored I became a Believer I started drinking the Kool-Aid that day because that M coil that I saw parts of it I just simply could not clean and it had black stuff and just I didn't think you would ever get it clean. It was time to replace the system because it was so dirty right? it was so gunky and I put uh we put the the uh the the UV light in there. Six months later it was shiny as a nickel.

brand new nickel. it was just crazy. um so anyway uh wink wink HVAC I'll get to you I think I subscribed to you pal uh wink HVAC you've got a couple good videos Man Um so anyway residential should never be on call 40 hours. Yeah yeah, what brands you install Griffin Air we are a Daikin Comfort Pro we only install Daikin now except the only exception of that rule is um, if we have a mobile home customer then Daikin does not make a good mobile home electric furnace so that's the only time we don't install Daikin But other than that, they either want Daikin or they don't want us.

This is where we're at with it. So um and then wink uh so VIP Club it's it's our maintenance program we offer uh for a monthly fee for a customer we will, um, do two tune-ups a year spring and fall and um, we will. uh. they also get special discounts for you know, for those customers.

and then we also do preferential scheduling for those customers. so I can't say like we don't we don't PR we don't preferential schedule them to where like if they call in and we we tell someone else. Well, we had to schedule for this time and we cut them out. We don't do that, but there are times of the year where I will call our gal and I'll say look I say gal, it's it's Ashley she works in her office I'll say hey Ashley we're so busy right now that we can't If somebody calls in, they're either gonna have to wait a couple weeks or they've got to be on our VIP Club they you know they can't We're just.

we're overwhelmed right now and and that. So that's what I mean by preferential scheduling that we we still take care of folks that are, you know, quote unquote, taking care of us and that's our VIP Club But we'll We'll take care of those folks too. We'll also offer them discounts that we don't offer other customers. um, when they sign up for that.

So there's actually a value there. it's not I know some companies offer these BS programs with our customers I wanted to have a something that actually had value and and that way they could see it. The other thing is, when we fill out an invoice, we fill it out like we would if they weren't a VIP customer. and then we give them the VIP Cub Discount so they can see that they are actually getting a value out of it.

You know? So a lot of heating and air companies do that. But um I don't think they all do it. You know, do it the same, they don't. They don't all actually provide a really good value.

So what do you consider oversized for an AC unit? Uh, what do you consider oversized? Well I think the answer is what is the house? What's the what's the heat load call for? You know that's oversized If the system is, if the house only needs a two-ton and you're putting in a four ton in my area, you're gonna see mold. You're going to see some problems. Um, that is. Uh, I Touched on that at the beginning of our show here.

We're gonna probably wrap up here here soon. Um, but there is a huge argument right now in our industry where heating and air guys are basically saying that in certain parts of the country you don't need to do a heat load calculation because humidity is not as big of a deal in those areas. I Think there is an argument to be made with that sort of stuff, but I don't think it's just about humidity in a lot of cases. Luckily, these days with all the inverter systems starting to be more of a thing, you're going to see a lot more houses that are with these inverter systems that are more forgiving.

You're going to see houses that only need a three ton and it's going to have a four ton. But because it's a communicating inverter system, the customer doesn't have any issues. they just pay too much for their system is is ultimately the problem. So man some more questions rolling in.

Thank you guys! We're going to wrap up here soon and we're going to do this again next week. Same time 8 30 on Tuesday nights. But um, let's see I have a living room and kitchen. Eric says that needs Heating and Cooling kitchen has a vaulted ceiling so it needs more BTUs Rooms are separated by two openings.

one is 33 and one of 45 inches. I Don't uh without seeing your house it's hard for me to to give you any direction buddy I Would recommend getting uh three quotes and getting some different opinions. Um, but depending on where you are in the country um I would uh, you know I have a customer that just? well I shouldn't say just not not long ago installed a Vrv life system similar to yours. They were able to do a ducted pancake, air handler, and one part of the house and then in the kitchen it was vaulted Similar to what you're describing.

It was like the kitchen slash living room area and we actually did a mini split out there and so the Vrv Life was able to control both. Um, will a mini split heat and cool both rooms? Yes, many split heat pumps is what you want? He a lot of folks get confused when I hear heat pump. A heat pump can do air conditioning too. Uh well.

my house calls for a two-ton and I got a two and a half. That's only six thousand BTUs depending on part what part of the country you're in. It might not be a real big deal, but you know it could be. Uh, what advice will you give an AC and refrigerant technician to start his own business? Um, what advice Man, that's a really good question.

Um, the first bit of advice I would give you is um, don't be afraid to pick up the phone and cold call man. if you're gonna start your own business, pick up the phone and cold. call some people and tell them I've started my own business I Remember when I started Griffin Air I Um I made probably 500 calls I Called every realtor in the area I called every apartment complex in the area I call I mean you name it. I called as many folks as I could to get the word out.

Um, so that's probably the first bit of advice I would give somebody. don't don't be afraid to pick up that phone and and uh you know the if you if you get to where you you've gone full time in it and you really need that phone to start ringing, grab a chocolate bar and some business cards and drop by. Some of those places get you know, maybe even a box of donuts and some business cards. and my biggest customer.

That's how we met them. It's an apartment complex that they've turned into one of the best customers. They use us a lot. they're they're one of our.

they're one of the folks that if they call we we usually you know we don't drop everything but we we do pretty much close to that. and um, it came from me being slow one day back when I started Griffin air and US dropping by with a chocolate bar and some business cards. humidity is very bad here in Kentucky yeah I can relate buddy I Love Kentucky By the way I used to go there from time to time and doing some stuff and um Louisville was always cool I am told a multi-stage system can be oversized on one stage. Is that correct? Yes, that is correct.

What do you think about the Rheem brand? I Just did a video on Reem a couple weeks ago. It's not my favorite brand if I had to pick one. but um Rheem is good. Uh, have a good night wink.

um Remus you know I've Got Friends that love Rheem they won't install anything else but I think it's I think Rheem is known I think it's safe to say even their guys would say that they're known as a a Ford or Chevrolet middle of the road brand that they you know they they're somewhere. They're reliable, but they're You know they're They're not the Mercedes you know Rheem does own rude? Yes. Anyway, Uh I think we're gonna wrap up here in just a couple more minutes. Uh, if you've got one last question to throw out there, we're going to do this again next.

Tuesday 8 30 every week now and I appreciate you guys jumping in. Um, we're gonna also probably have a guest or two coming up as well that we're gonna talk to a couple other folks in the heating and air. I Don't want it to be cheesy like you see. some of these guys get on here.

um I don't want it to be like you know you feel like you're watching the morning show but I I would I I Would more prefer it to be like a couple guys doing what I just did where we maybe we answer some questions and we get to be honest and maybe even stumble over our words and but but maybe share a little bit with you that you know your heat and air guy won't won't share. Thanks pal! I appreciate the kind words and uh, we even had a few tips. Come in man! I I don't I I'm I'm just humbled that anyone would give me a dollar much less you know, five or ten dollars just to to say a couple things right? So anyway, we've gotten up to I think it says 26 people in here right now. So I feel like I should uh do a tap dance before I end the show? No.

I'm just kidding I don't I can't even tap dance. Have you ever seen a chubby guy tap dance? Um, that's what it would be if I tried to tap dance. How do you prevent mini split blower wheels from accumulating dust mold so quickly? Uh, they do make indoor air quality products for Mini Splits now so you should look into those. uh, have your uh Pro look at it, you can, um have it cleaned up really good and then get either a UV light or I think even.

uh, they make ionizers for them now and um, you know we've put UV lights in them and I know the UV lights do not have the same UVC light that the the main ones do but they do keep them somewhat clean. We've installed them in those mini splits and the you know, having that light in there does inhibit. um I don't want to say anything. that's not true I Don't want to say it inhibits mold but I have seen a difference.

Let me say that you