Ah, it's time to chill out and get ready for a mediocre. Qa live stream if you're old enough grab yourself your favorite adult beverage and if you're not stick with apple juice, put your feet up and relax. If you have any questions feel free to ask them in the chat and now, let's queue up the intro music hello. I kind of queued that out a little early but mmm.

Hopefully, you guys are all doing well well as good as I guess you can be, because I know that for us in Southern California, this basically hit the fan two weeks ago, and I know for some of you around the country. It's really just starting to get real. We've been pretty much two and a half weeks without work and yeah. It's it hurts just like everybody else.

No different. I just happen to have a backlog of videos, so I'll be able to keep doing videos for awhile, but eventually I'm gon na run out of content, but you know who knows well, we'll see how it all goes, but yeah it's crazy guys. I really don't have much to say I'm kind of sick right now. I kind of got scared last night because over the weekend I got like a sore throat and then it progressed into a like a runny nose and I was sneezing and coughing.

And then I started to get a mild fever and about crapped my pants and then the fever went away and then I just got intense sinus pressure. So I'm hoping it's just a sinus infection cuz today I haven't taken any medicine and it went away and everything seems to be fine, but it's that's kind of the crazy thing too. You know we got allergy season coming right now and it could just be an allergy thing. You know right in the middle of this virus and yeah whatever, but anyways.

Hopefully you guys are doing well got a couple things as usual. I want to talk about. I know we got a lot of new viewers inside here, so real quick, just like I usually do or have been doing. My name is Chris and I'm an HVAC are service tech.

Here in Southern California, I started making YouTube videos to help my service techs. I decided to make them public and it led to this. I started doing these live streams. To kind of answer questions I get a bunch of questions from emails and I'm all for it.

You guys keep sending me emails YouTube comments. I try to read every single youtube comment: there's been a lot of people that have been posting lately, like, I don't think he's gon na read this, but I read him. I read every one I try to you know every once in a while one slips through the cracks, but I try so keep sending them. You know I try to get to them as much as possible.

I'd love to be able to spend more time. Obviously, I'm not really working right now, so I got a little bit more time to do it so but anyways, hopefully you guys can make the best of this. Do me a favor. You know it sucks that we're out of work right now, a lot of us and it sucks that uh.

You know everything is what it is, but take this time to better yourself. You know: there's lots of free information out there. You know, besides my silly videos, go to my go to our brian's website. Hvac our school comm, lots of great information, that's my buddy Brian another thing too Brian and I were friends but we're not the same people I get.

I get comments all the time on. My youtube videos, people calling me Brian and then he's told me that people say the same thing to him too, we're two different people. I have HVAC our videos. He has HVAC our school similar, but not the same so but we are good friends, good guy yeah, but anyways so go check out his website lots of great training resources, so I might have the corona.

If I sneeze on you guys, you know what it could be like that um, you guys ever been to Disneyland when they had Honey. I Shrunk the Kids and when someone sneezed that, like God, on the camera, although at Disneyland they like shot water on your face, but I could do that. I could sneeze at the camera and then you guys could think that I'm sneezing on you. Anybody else want to use my microphone.

You know alright, as usual, guys, you guys got questions. Throw them in caps-lock, keep repeating them. If i don't answer them. Okay, if i miss anything hvac our videos at gmail.com is my email address.

Send me an email? Okay. It's all good. I try to get to them as much as possible, so hopefully uh. I think I'm gon na be fine, but yeah.

It was scary. I crapped my pants last night, basically thinking it well, actually, not literally. I have crapped my pants a bunch of times literally, but not this time. I usually take pride in the times that I've crapped my pants, because that's like a cool dad moment that I can tell my kids about that.

But yeah anyways just going off on a tangent there, as I usually do my wife doesn't find those stories very funny. On a side note, I crapped my pants, unlike my second date with my wife, no joke. I really did, and she didn't know - and I told her too many years later and she didn't know she totally didn't know. I thought that was the funniest thing.

I think it's the funniest thing in the world. I think guys think that's funny and I think girls think it's disgusting. I think it's hilarious when you find out someone crapped their pants, it's whatever own it man, alright, a ernesto great question, great question: Ernesto asked me he's HVAC our vlogger. He also has a YouTube channel: go check it out guys.

Just anybody. That's in the chat, if I call him out HVAC our vlogger. If you click on his name, the three dots will appear and then it says: go to channel. You go to the channel subscribe to his channel Ernesto's up in Northern California, the Bay Area, and he does refrigeration, videos and stuff so but uh yeah.

He asked if everybody that got sick after the HR show possibly had the corona virus. You know, I don't know, I didn't have any of the symptoms. I still don't have like chest, pains hard, breathing or anything like that, but a lot of people did get sick. After the HR show, including people at the spoiling booth of which I was at for a long time too, you know I don't know if we had corona or not.

I have no idea, it's possible, you know all right. Let's see, let me see what I'm missing in here see what I'm missing pants are: overrated yeah, you're, staying okay right on social distancing. Let's see what else do I think Harambee? I don't know about that. Someone said tell my story: have I never ever installed duck ducted many splits? No, I have not installed ducted many splits.

I've done the ductless mini-split, but not the ducted. Once no huh-uh don't do those very often so cheaper to buy new ones than to clean them. Oh hell, yeah yeah every time I've crapped my pants, you just take them off and throw them away and go put on some new ones. I think I was at a shopping mall one time and I just went into another store, bought some pants through the other ones in the fricken went home commando because I wasn't gon na buy a six pack of underwear but anyways yeah.

That's probably too much information right there, all right. How is $ 1,200 gon na cover the time off? It's not Roe the 1,200 bucks. Again, let's not get political or anything, but the whole point of the stimulus I mean you know whatever whether you agree with her. No, I personally don't agree with the stimulus just because I don't like the idea of printing money and I'm not trying to start a political debate or anything like that.

But I'm not a fan of printing the money and to be honest with you, if I could refuse it, I probably would consider refusing it just because you're gon na have to pay it back. I mean I don't care what they say. They're gon na make it up in taxes one way or the other, so I mean I wish there was a way to say: no, I don't want it and and then that way you don't have to pay the taxes in the year. But again we don't know how long this is gon na last.

So I mean, I guess, I'm just you know, take it and put it away, save it. You know, but it ain't enough to pay everything I mean you know. The whole point is, is that you know I don't want to criticize anybody, but you need to plan for the worst and in no way am I prepared for something this big. No way I mean I I try to be prepared, but I'm not this prepared.

This is nuts like this is crazy, where this is going and the implications of everything I mean. This is gon na trickle through the rest of the year. It's gon na be crazy. So do I have a recommended torch kit.

I mean I just use a. I don't really have a particular one. I use a you know, weld kit from my local RSD or a light or whatever nothing, fancy. I like a number two tip for brazing and then I use a rosebud tip for big copper, seven eights and bigger, but I braze everything with a number two tip yeah and that's about it.

On that, let's see I got stuff. I want to talk about. Of course, but I'm gon na answer some questions in the chat here, real quick. So let me see what I'm missing here.

Can you start saying trousers and not pants? Please! Your OCD is getting triggered. That's funny sterling you're, not the first person to say that someone else from from over the pond or whatever in Europe, was saying the same thing. They're like stop saying trials or stop saying pants. We in the u.s.

we say pants, okay in Mexico, they say pantalones, but um. Here we say pants. You know yeah, what's up Ruben how you doing Ricky refrigeration, that's another YouTube channel, there's a bunch of guys in here, alexander's refrigeration, a team Adam HVAC north there's, a bunch of guys in here that make videos, so click on their names check them out. Okay, fluffy anus.

I am so intrigued by your name. I it's disturbing dude. Your name is disturbing. That's all I can say I think that's what you're going for.

But if you have a fluffy anus, there's something wrong: bro all right. Can the copper coils crack. I lost that question. Where did that go? Can the copper coils crack when the evaporator, when it's an ice block yeah actually Adam? I mean there's been stuff like that before with the cheap, copper I've seen, the copper crush get crushed from ice? Yes, yes, it can definitely can, depending on an extremely iced up situation.

It can definitely collapse a copper that is for sure. What's my opinion on local 250, is it a good option? I have I'm gon na make this clear. I make this clear every single time. I have no opinion Union or otherwise I am a non-union small business.

Okay, but I have no opinion. I don't have anything bad to say about the union. Okay, if Union is what's good for you and your family, that's what you need to do. You need to make those decisions, I can't make it for you.

You need to weigh out the benefits here in Southern California. The union is not super strong, but there is a certain sector that the union is working. The union, for the most part, is going to work in educational institutions, government institutions, large commercial manufacturing institutions, is where the unions mainly going to work. The union's not gon na work in restaurants for the most part they're, not gon na work in they might do some supermarket work depending on which places.

But the union is not huge here in Southern California, but in other parts of the country it's huge. So you need to kind of weigh that one out see what kind of work they're doing see. What kind of training they're offering and the biggest thing is, the benefits that they offer for you and your family so weigh those out. You know and see what you choose to do.

Okay, but again I got nothing bad to say about the union at all. So all right, let me keep going down the list here. Am I going to put in for help with small business from the feds Jason. I am gon na apply.

I was just talking with my dad today and we are gon na apply for help whether or not we're gon na take it. We don't know yet, but we are at least going to get our application in, and then we can kind of weigh out the results. Nobody knows right now with all the research that I've done and pretty much all day today, because I had nothing better to do. Is just doing research on the the financial help for small businesses? Nobody knows the rules, the details, it's a it's a cluster F right now.

Nobody understands anything. So basically we put in an application with the SBA whether or not we're gon na take anything. We don't know, and then we're gon na put in an application with a bank and then see what they offer and see what the rules are and find out all the details. Just all I can say again, I am NOT a financial expert whatsoever, so all I can say is just pay attention to the details.

Okay, there's a lot of details in there read the fine print. I know I'm gon na be reading it like crazy, researching what I can about it. Finding out what happens. I know that one of the details for the Paycheck protection program you have to employ people even if you've already laid them off.

You have to bring them back on for a certain period of time and if anybody, you know, I mean, there's all kinds of details within that. So just read the fine print for sure. Okay, but again, I'm not an expert whatsoever in that stuff. You need to talk to a financial person.

What do I use? Would I use aluminum or stainless steel coils instead of copper, so the coils don't crack. I would not use aluminum at all stainless steel does not transfer heat very well. So copper is probably the best choice, in my opinion, for heat transfer and for longevity, a copper tube and fin coil for sure most manufacturers are going to microchannel, condensers and they're, going to really cheap Chinese copper, tube and fin coils and or aluminum microchannel coils. My personal preference, I'm not a fan of them, but they're a moneymaker for sure, because you know they'll go bad a lot and you'll get to replace them a lot.

So you do the math there um, let's see yeah. I I can tell you that when and if the economy will win, the economy picks back up. There is certainly going to be a crap ton of work, just like Jared said, because we came from a slow winter, where a lot of customers were putting off their repairs and maintenance is and it's gon na come it's gon na hit them tenfold. I mean it's actually kind of sad when you think about it.

In my area, the restaurants were already having a hard time, the big commercial chains. They were having a hard time because we had a really mild winter. We had a good economy, but they were kind of holding off on repairs, to try to save money and all kinds of stuff, and then this at the fan. So then, of course they paused and cancelled.

All preventative maintenance has stopped all capital projects and all that fancy stuff, and then, if we have a really hot summer, which I kind of feel like we're going to they're gon na get their asses kicked because they're gon na have so much equipment go down. It's gon na be insane because nothing has been maintained for a cray in a time. It's gon na be bad if, if everything picks back up, they're gon na get hit hard because they're gon na be coming out of this economic economic downturn or trying to come out of it and then they're gon na hit with all these equipment repairs. And it's gon na be crazy, so you know yeah, I don't know it's gon na be a it's! It's gon na hit people really hard.

This is gon na we're gon na feel this one for years. So let me see what else I got going on here. Ren is asking me if I'm adding residential to my company. You know I've considered it.

I mean if it got really really bad. Maybe we would consider it right now. That's not something I want to do, but you know yeah sure I mean you know I would. I would consider it, but I am NOT a Salesman whatsoever, so I'm a repair person, I'm a repair person and my crew is not set up for installations or anything like that.

Certainly we could we could transition to that. But you know yeah. I mean everything's on the table. I'd consider doing anything.

If I had to all right. Let me see what we got going on some people in Chicago sell food on the street. This is hating that oh yeah, I mean you know, there's lots of people here in California. They actually just made some sort of rule that says people can actually sell food out of like food trucks and stuff like that, there's been a crap ton of vendors.

All those people they ain't, selling nothing, there's people that were set on carts. Actually pissed me off down the street from my house: they'd have like freaking mariachi band playing and they're selling food on the side of the street, and I mean they would get tons of people. So you got to think that they were making. You know surviving.

That was an income for them, and now they don't have that at all so yeah I mean that's economically, hitting everybody whether or not it pissed me off or not. I mean it's still economically, hitting everybody so yeah. It's interesting definitely times sterling to get certified as an air. Balancer yeah and you know, reading my YouTube comments and reading my emails and trying to think of ways that we can come out of this in a different aspect or trying to approach it in a smart way to think how can we, how can we turn the Tables on this, you know thinking of things I can do like getting certified in air balance.

Another thing to think about too is coming out of this. I bet you anything that a lot of these restaurants are going to start wanting to fix their economizers on their package. They're gon na want to start regulating the the fresh air into the building, because I have a feeling that coming out of this they're gon na realize that fresh air is the key source to these buildings and not recirculating stagnant air. That people are off, gassing and breathing out, in my opinion, as opposed to adding all kinds of weird additives and UV lights, and all this crap to it.

I feel like fresh air, in my opinion, is gon na be a great resource in solving a lot of these problems. So you know - maybe that's gon na - be a good place for us to focus our energies on possibly as indoor air quality and trying to get fresh air into the buildings which, ironically, there's actually codes in place. That say in California. You have to have certain amounts of fresh air, but nobody does everybody bypasses all that crap.

Nobody wants to fix it. So all right. Every time I say, okay or um, you have to take a drink so challenge on time to buy another refrigeration company and expand, and not for me haha, I'm such a control freak that I couldn't handle any more responsibility because I take it to heart. I can't I can't I can't focus on multiple things hell.

No, so all right, I'm gon na get to my list of things. So I had two videos in the last week. One of them was beer, walking, equipment, change out. Okay, where I had a bad compressor and we changed out the equipment to an intelligent R, 448, a system, okay and then the second one was a loud noise from the exhaust fan.

The loud noise from the exhaust fan was a return visit a couple years later. On an exhaust fan that I had bad bearings on so that one was interesting and it's funny too, because I saw it in the comments, a lot of people that have been watching my videos for a while remembered that video. So it's kind of cool looking to see what I missed here. What's up Ryan, how you doing that um, let's see, how can I become an air Balance, technician, air Balance? Tech is just you basically have to get certified in air Balance.

That's totally different! So a lot of people don't focus on air Balance because nobody wants to spin the money on it, but it's a whole different side of our industry, air Balance, technicians and there's a lot of focus in the design of the building in the airflow of the building. Following plans making sure that the right amount of air is being delivered to certain areas of the building, the air balancing can can be put into residential and it can be could put into the commercial side too so Reuben what up Reuben? What do you mean hired? You dude you work for freakin you're super busy on the supermarket side, my friend all right, so another thing that I wanted to point out too. I released my first video, of course, because I've been saying I was gon na. Do it forever and I finally had a little bit of time to shoot the video I released my first video on my tools channel.

So, if you guys haven't already please do me a favor, go to my tools channel and subscribe to it. I'm gon na throw a link in the show notes. Right now. It's called HVAC are tools.

There's the link right there, how you doing Dallas how's it going my bud or my friend. So if you haven't already, please do me a favor and go subscribe to my new tools channel. I did my work pant reviews so basically for the last four months, I think or something like that. I've been trying out five different pairs of work pants, and I did a video on my new tools channel where I talked about the things that I liked about each different type of pants.

There was only one pair of pants that I would pretty much burn and that was the Flex perdition by Duluth trading. They were the stupidest pants in the world. There's burn those things they're dumb. Everything else had a use for it, but yeah check out the video.

Do me a favor, let me know what you think if you guys haven't already subscribed, i've got some new videos coming out too next one, i'm still waiting on some issues with the thermal-imaging camera, but i'm gon na do a review on my thermal imaging cameras. I've got the spore lens. Smart Pro are tools which I've actually got sitting right back there behind me and we're gon na be doing a video on those and then start talking about some of the tools that I already have in my van that I use a lot vacuum pumps, recovery machines And that'll be coming soon too so pay attention to that. Okay, um! Let's see what I'm missing in the chats.

Let me see what's going on, should you get a Hoshizaki ice machine, you're thinking about getting one? That's an interesting question Adam, but I mean Hoshizaki ice machines are good good ice machines. So, if you're in the market for an ice machine I would suggest it for sure depends, though I mean depends on which ice machine there's some Hoshizaki machines that I despise. I, like their crescent cuber machines, they're great machines, they're flaker machines are nice machines too, but other than that, I'm not a fan of all that other fancy stuff they have. They do have a residential one that makes kind of like little top hat ice, machine, cubes or ice cubes.

That's a pretty cool little machine, but there's some other ones that I really don't care for. There's certain instances that I would recommend a Manitowoc ice machine. There's certain instances that I would recommend a full at ice machine, so it just really depends on what kind of ice you're looking for. If you want chewable ice I'd, say the full at ice machine.

But you know anyways, that's a whole nother thing. I don't need to go off on a tangent, so something that I wanted to talk about. Is it a fluke 87 hold on now? This is similar to a fluke 87, but this is a 233. The difference with this one is the head is removable.

I bought this many years ago. I used it as my bench meter for a long time didn't use that too much realized. It wasn't my favorite thing in the world. This is actually a really good fluke meter that I really like - and this is the 376.

This is a really really nice meter if they made the 376 with a swiveling head like the field piece has, and what else would I like? Oh and if it did phase rotation like the field piece, 660 or 680, then it would be the ideal perfect meter, but this is a high quality, very very nice meter, and this is the fluke 376. I really do like this one put this back real, quick. Alright Joe said, let's talk about my covert precautions with customers and win returning home alright. Well, I really haven't been working very much but first off I have to my name.

I have three of the n95 masks, because I cannot source them anywhere. I have plenty of gloves that I wear I try not to go in confined spaces with other people. I work in commercial restaurants, so I'm usually not working around people for the most part and right now, they're not calling me to work on their kitchen equipment. I've only gotten a few service calls.

It's been on kitchen air conditioners and walking coolers and walk-in freezers, where I'm usually not in the kitchen with other people, I'm not shaking anybody's hands, we're not doing invoice signatures anymore. We told that to all of our customers, so normally we'd fill out our invoice on our phone and they'd sign it. We're not doing that at all no signatures. We, when we're all done.

We just complete the work order. My secretary emails, that over has them sign it and then fax it back, and then we use that as our copy, we're just being as cautious as possible. There's not a whole lot. We can do other than washing our hands using hand sanitizer as much as possible and just trying to be careful.

That's pretty much all. I can say that I'm doing if I'm you know touching my tools and stuff like that, I'm trying to sanitize them. When I get home, I usually take my work boots off, make a beeline for my bedroom, throw my clothes. I have a separate hamper for my work: clothes, throw a my clothes in there immediately get in the shower wash off and then that's pretty much it.

But again I really haven't been working very much. I mean I swear. I did two service calls last week and that's it too, and that's absolutely it so. It's crazy, er v's has anyone ever here ever worked on one HVAC kid ER, v's, honestly haven't ever worked on an ERV.

I've seen them in operation, but in the restaurants. I don't see him very much so quit touching my face yeah. I know that's the worst thing, especially when I get on these live streams. I get the coke nose dude.

It starts itching like crazy yeah, whatever I've been home by myself all day long. So, let's see what else am I missing? I'm gon na go ahead and it's my list of stuff here. So can I have a oversized dryer? Do you have to have more refrigerant in the system? Yes, if you oversized and dryer, you have to compensate for that. So the dryers usually have a number on, and that says what the internal volume of the dryer is.

So you will have to typically change the refrigerant charge for the over size of the dryer, so something I wanted to talk about big picture diagnosis. I'm always preaching this in my video. Okay, always talking about the big picture, and you know that is a difficult thing in general, because someone had asked me a question and I was kind of typing it back and it kind of brought up something that I wanted to talk about. You know, generally by human nature, in my opinion, we're lazy.

Okay, I'm lazy! I you want to do the least amount of work possible. So that way you don't have to work hard. That's human nature, in my opinion. Okay, nobody wants nobody.

Nobody has. You know in their head geared to absolutely figure out the hardest way to do something and then do it. But, okay, if I believe that you need a goal of some sort. Okay, so because of the fact that I'm lazy by Nature, I have to have a goal in my mind, and that goal drives me to want to strive to look at the big picture all the time.

Okay and I'm using, for example, the video that I did. Where I had an exhaust fan, okay, I had an exhaust fan down and I'm sorry. I had a refrigeration system down and I mentioned in the video, but it was the exhaust fan video. I was actually there working on a bar reaching that was a couple weeks ago and looking at the big picture, I decided to go ahead and walk around the rest of the roof.

I walked around the rest of the roof and, as I walked by their exhaust fan, I heard a funny noise that didn't sound right and I investigated further and it led to finding out that we had bad motors or bad bearings in the motor okay. So having a goal helps me to want to look at the big picture all the time. Okay. Now when I was first coming up in the trade, my goal was because simply I wanted to be the most badass service tech.

I wanted to be the best out there and I didn't want there to be a better service tech. Besides me, that was my goal. When I was first coming up with okay and in my head, I reached that goal one day one day, I finally realized that my didn't stink it was, I was the baddest best service tech. There was that didn't last for but two days and then I realized that I didn't know anything: okay, because you you strive and you strive and you think you're the best.

But then you realize, when you get up on the top of that mountain, you realize that I'm really not the best and once you start really analyzing that you realize. Oh, my god, I don't know anything okay, then you go down this path and then you you realize oh my gosh, there's so much stuff that I thought I knew, but I didn't there's so many things that I've been doing that I realized. I was wrong and you find a happy medium between the two. I finally realized that there's never gon na be that perfect technician.

There's never gon na be that person. That knows everything. Okay, you just have to strive to be better every single day. So what motivates me now so in the beginning, I was motivated because I wanted to be the best service tech.

Now, I'm motivated by, I know, there's something else to learn, and I want to do my best to do the best job I can for the customer. Okay, so I'm motivated by that and another thing that motivates me to to look at the big picture. All the time is you guys when I make these videos, sometimes I'm honestly, I'm on the roof and it's Friday night and I'm G ice in a walk-in freezer, and I don't want to take the time to go through and check all the defrost heaters. I don't want to take the time to put my gauges on there because again, I'm I'm lazy by Nature right, so it'll probably be fine and it'll be a pretty but hey guess what I've already started.

Filming this and in my head, I'm thinking. Okay, I got ta keep going with this okay, so you need a goal. Everybody needs a goal out there because by nature, in my opinion, we're all lazy. We all want to do the least amount of work right, so you need a goal of some sort.

Okay, so I want to try to do the best for my customers. I want to give them the best bang for their buck. Okay and of course I want to make money at the same time too, but I genuinely and maybe I'm wrong - maybe there's something wrong with me as a service technician as an owner, but I genuinely do not go to my customers. Thinking I'm gon na make X.

No dollars from this job, I don't think about that. I have an hourly wage that I charge and I go in there and I just keep my eyes open, use my senses and listen in the work jumps in my face guys. So as we're at these jobs, you know things like headphones. I talked in my video about the exhaust fan about how I don't like, where people wearing headphones guys.

If I was wearing headphones on that bar region, okay, I would have fixed the bar region and everything would have been fine. I wouldn't have heard the bearings going bad on that motor on that exhaust fan from across the roof, and yes eventually the customer would have called me. And yes eventually, I would have gotten a sale on that motor. But so many things would have happened in between.

Instead, I was able to be doing a routine service call, fixing a refrigerant leak, and I heard something from across the roof I went over to it. I was able to say, hey, there's something wrong with this exhaust fan. I was able to go downstairs and say: hey to the customer. Would you mind coming on the roof? I'd like to show you something you know, and then I brought him up there and I showed him and I explained to him and I said, listen to this motor.

This doesn't sound right to me and then I pulled open another exhaust fan and I said, listen to this motor. It sounds much quieter and then I said look this is what's going on. This is what could happen with that particular customer. If that exhaust fan fails, they have to close the building because they do not have redundant exhaust fans.

They don't have extra exhaust fans to run that system. Okay and they had the things they're cooking, underneath that exhaust fan will completely make that building get shut down. So if they don't have that exhaust fan running so they need it. So again I used all that information and I didn't go to the customer.

Like I'm gon na sell you a new motor and da-da-da-da-da. I went to them like this and I said, look here's the deal and they trust me. They genuinely trust me, okay, so yes, I could rip him off if I wanted to, but I won't because I'm not that kind of person, but I mean they have that much trust in me that they would they didn't need to come on the roof, but I Still to the everytime, I still like to take them on the roof. Okay, even though I know I have my or I have their trust, I still when I'm done with fixing something I take the parts down to them, and I say I have a little running joke with my customers every single time I take them apart and I Say here's the part and they go.

Oh, no, I'm not supposed to do with this, and I said I don't know, hang it on your Christmas tree. I literally that's my little running joke with every one of my customers. When I have a bad part, I hand it to him. I said: here's the bad part, and what am I supposed to do with this? I don't know, hang it on your Christmas tree.

I don't care, I just wanted to give it to you. You know so, even though I have their trust, okay, I still show them that stuff, and you know people ask me you know what what drives you to look at all this stuff. It's just the simple fact that I'm motivated by the fact that I want to do the best job that I cannot necessarily I'm not the best person out there. I realized that I don't do everything correctly.

There's there certainly things I could do better and I try to learn and I strive to learn that. But you know I'm not the best person, okay, but I just try to do the best for my customer and the abilities that I have all right. Things like headphones are the worst thing in the world when you're on a job. Now, there's a time and place for headphones, because if you're working in a on a chiller in a mechanical room of course or you're working in a rack room at a supermarket.

Of course, you got to have some sort of ear protection right. But I mean common sense: I'm on a roof working on a package unit. You don't need headphones for that: okay, don't wear headphones, you're, doing a preventative maintenance, they're boring, don't wear headphones because you're missing things! Okay, even if you don't find a single thing on that roof, while you're doing the preventative maintenance you're finding, so your brain is processing so much data that you don't even know: you're processing, okay, because the next time you go back to that roof. And you hear something different: your brain is gon na recognize that, and it's gon na say wait a minute something's not right here and you won't be able to figure out what it is you're like wait.

What do I? What is what is off here and you're sitting a rack in your brain, but, as you start walking around and trust your instincts, you're gon na say, wait a minute. Something sounds different because the last time you were doing the preventative maintenance you weren't wearing headphones or the five times before that and you you start to notice things you standing next to a package unit and I could hear bearings going out on a condenser fan motor From across the room where you can hear the pitch change when the capacitors going bad, because the motors starting to overheat, there's so many weird things that you can pick up on, that you wouldn't otherwise be able to pick up on. If you're doing your preventative me, it says with headphones on. Okay, so do your best to try to give the customer the best experience the best you know service call that you can give them, because that Trust goes for years.

Okay, guys I'm not bragging, because in no way am I the perfect business person right. My dad started this business in 1987-88 or something like that. But guess what we still have. One of the customers from 1990 is still one of our best customers from 1990 guys.

We don't really advertise and I'm not bragging, I'm Jay, it's probably the worst business model that we have, but we don't advertise at all. Our business model is word-of-mouth and the reason why I'm saying that that's one business model, I'm certainly agree that there should be some other business models that we have to. But what I'm saying is is that trust that the customer has in us that trust that they have in me moves with them. So let's say that general manager gets promoted to an area director and then he leaves the company and he goes to another restaurant chain.

My hopes are that he's gon na remember me and he's gon na take me with him to his next chain because that's what's happened. I have another restaurant chain that I work for because of the first restaurant chain and the same happens over and over and over again, because you give the customer trust, you admit your faults to them. There's many customers that we have admitted our faults to we've gone to them, where they probably wouldn't have known otherwise and we've said hey, you know what we screwed this up and we're gon na warranty this. I just want you to know that they would have never known, I could have simply just said: oh yeah yeah whatever, but we were honest with them and they remembered that and they move on.

So take that with you. Okay, remember that the big-picture mindset, what I started out with is a very hard thing to follow. But if you can it's gon na, it's gon na reward. You so much because you're gon na find things that you never knew.

You would have found you're gon na you're gon na solve problems. Okay and the customer inevitably is gon na be happier in the long run yeah. It might cost him a couple more bucks, okay, but just because I'm looking at the big picture doesn't mean that the customer is always going to take the big picture. Repair they're not always going to approve.

That quote, but at least I'm going to them with all the information and they get to make those educated decisions. Okay, I'm gon na get into this chat. Whoo. Now that I went off on a tangent and see what else we can talk about.

So, let's see what I'm missing here in the chat, if I missed anything post it again: okay, um, let's see you believe, okay, I'm seen if I miss anything what I like direct drive fans more if they were designed better HVAC kid. My problem with direct drive fans is the motors are always almost om motors. So let's say I have a captive air fan and it has a direct drive motor in it. You're not gon na be able to go to United refrigeration and get that direct drive motor because captive air has designed that motor it's got a funky motor bracket.

It's got a weird mounting pattern, so my problem with direct drive motors is, you can't usually use an aftermarket replacement. So that's why I like belt, driven because you can just go, get a 56 frame or a 13040 frame and you know replace it with any motor. That's my problem with direct drive fans oftentimes, you can't get an aftermarket motor for them. Um, let's see do I treat my guys right or do it or am I mean to them? Do I treat my guys right, or am i mean to them? I would say that I have high expectations for my service technicians and I expect them to treat the customers and care for the customers as much as I do so, whether or not I mean to them, I don't know, that's that's a question.

You can ask my guys, because you know they may think - I'm mean to them when I don't think I'm mean to them. So that's kind of I can't really answer that question. My service techs would have to answer that for you, but I will say that I hold my service technicians. I expect my service technicians to perform work like I perform it.

I expect them to think about the customers, like, I think about them, because that's the only way we do business, we treat our customers the way that I want to treat them. We we give them all the information we let the customers make the decisions. So I can't answer the fact whether or not I'm mean to my employees. I don't know how often, let's see has it been slow since quarantine have I had to lay anyone off Dre to Kay.

So to be honest with you, we have not officially laid anybody off, but we have told everybody to file for unemployment. We don't know where this is gon na go. My guys haven't worked in at least a week and a half they've all been sitting home. So I mean you know we don't know to this point.

We don't know because we're we are waiting for our customers. To start making service calls and right now they're, not making any service calls, but it's not just us every other restaurant refrigeration company is doing the same thing right now, so we don't know. I mean it's scary, it's absolutely scary. Um, have I had to slim down my company.

I haven't slimmed down. I think I just kind of answered that question. How often do I replace the AC economizers? Almost? Never customers never want to replace economizers, usually if they have bad motors they want to bypass them. Then they don't want to fix them anymore.

Let's see, what's the comfort food, I have been eating more frequently. Well, I will tell you right now more than I ever have in the world, I've been drinking beer. Still my beard two choices: the rose, hate, rogue hazelnut nectar. I feel guilty that I've drink and guys, okay, so I'm gon na make you guys laugh because in the last three weeks I've drank two six-packs of beer and I feel extremely guilty.

So that's my drinking. I don't drink that much so two six-packs of beer and two and a half weeks is bad for me, but my comfort food I've actually been doing really good because I had something clicked in my head about three months ago four months ago and I changed my Diet - and it was just a mental choice - to be honest with you, the reason why I changed my diet was because I felt like I my life insurance policy that I have right now is due in 20 years right, it's up for renewal in 20 years, and I just recently found out that my biological mom has diabetes and that diabetes has been running in her family, so I had 220 pounds and I'm 510. So that's overweight for me and that started to scare me and I really wanted to go into the doctor when I found out my mom was diabetic and I was afraid to get a doctor or to go to the doctors, so I decided I wanted to change My health and something clicked in my head and I genuinely cut sugar out of my diet and I cut junk food out of my diet and other than drinking a you know the two six-pack of beer in the last two weeks and a half weeks. All I drink during the day is water.

I have coffee in the morning and then occasionally I'll have a glass of iced tea, but no sugar. So I personally cut most of the crap out of my diet and I decided for the most part to not over eat anymore. So I really don't have a comfort food purse aid that I've been eating more so other than drinking those two six-packs of beer. So ya see I'm not a drinking person, so um.

Alright, I have become a boozehound man, I'm dying right now. You know these live streams. It's become this thing where it's like. I'm gon na have three beers during the live stream and then I have to pee four times.

Oh, it's empty all right when you're laid off, do you have to reapply to the company um honestly, I don't know, we've never laid anybody off. I don't know the rules, so I can't answer that question. You have killed an 18 pack of blue and a little over a week and a half, I'm assuming that's the piss beer Bud Light right, blue yeah. No! No thank you um.

I need whiskey to prevent the corona yeah hey, but I will say that I did score because right in the beginning of the corona thing, I started scouring Amazon for like sanitizer and all that crap and I couldn't find any sanitizer. But I managed to find a company that sent me two gallons of alcohol, so I have two gallons of alcohol. What I'm gon na do with it. I don't know because I couldn't get aloe vera to make a hand sanitizer, but I have two gallons of alcohol.

So I can start not drinking alcohol, rubbing alcohol, so at least I can sanitize it's the little things right. All right yeah definitely hit the thumbs up button guys. It really does help the stream I'd really appreciate it, especially since we have 255 people watching right now and sixty-five likes smash that thumbs up button. It really helps the algorithm really really appreciate it guys.

Okay, let me get to my list of stuff to talk about. So I had a question and this is a good one. I'm gon na go and answer this right now. So forgive me, I don't have your name.

I don't think I could tell your name from the email, but someone had asked me a really good question and they said how do you size, expansion valves for refrigeration systems when you have mismatched equipment and that's actually a really good question, because often times we have Refrigeration equipment, a walk-in cooler per se, okay for, for example, part of me, I'm pouring my drink. We have a walk-in cooler that has a 18000 BTU condensing unit with a 16,000 BTU evaporating, and that happens a lot because you can only get out evaporator coil every certain size right. So how do you size an expansion valve when you have mismatched equipment, because normally in a perfect world, if you have properly matched equipment, you go off of the evaporator BTUs and you size, your expansion valve. You look at your evaporator temperature.

Your pressure drop. You size. The valve okay, but when you have an oversized condensing unit that can start to mess with your evaporator TD and that messes things up so a great question he had asked me: how do you size an expansion valve when you have mismatched equipment? So what I'm gon na suggest, first off, I'm gon na highly suggest that you guys go check out Spore lens website. As usual, spoilin has so much information on their websites, portland comm, spoilin bulletins, exactly 10-9 on expansion valves.

They have all kinds of crazy information about expansion valves. The second thing I'm going to tell you to do - is to go to or to purchase the book commercial refrigeration for air conditioning technicians hold on commercial refrigeration for air conditioning technicians, bye, dick wars. I got no affiliation guys, but this really is a great book. It is chapter 11 in that book actually specifically discusses how to size expansion valves when you have mismatched equipment, okay, so the easiest way and in a nutshell, I want you to read the book.

I want you to read, spoil ins thing, but if your condense and unit is bigger than your evaporator, which is most of the time, okay, then all that you're going to do is you're going to take the BTU capacity at the am in temperature of the condensing Unit you're going to take the BTU capacity at the ambient temperature in the box you're going to average those two BTU capacities, you're gon na find a medium or an average BTU capacity and you're gon na size. That valve, based off for your pressure drop on the average BTU capacity between the condensing unit and the evaporator, but again check out commercial refrigeration for air conditioning technicians, chapter 11 and then also look at the swirling 10-9 and they're gon. Na help you a little bit more, but that's how I would approach that situation and, as you start to run into systems that you put in the right valve, and you realize that you can't get your evaporator TD, where they have it or you know at 10 Degrees or whatever you're running like a 3-degree, vapid or TD. I bet you if you go back and look at that system, you're gon na find out that the equipment's mismatched, if you also go to sport lens website, they also have a lot of great information.

That's manufacturer specific, so spoilin has heat craft information. So if you're using a heat craft coil, they know what size distributors, heat Kraft puts in there with the nozzles, and they can help you to properly size. That too, very importantly, if you're changing expansion valves, you got to make sure you have the right, nozzle or orifice installed in that valve. Basically, okay, Russell or HT PG evaporator coils.

They have typically, they don't have independent nozzles they're built into the distributor. So with that being said, you can't really correctly do a TX v swap as far as changing refrigerants, without changing the whole distributor. Now on a heat craft, they have little nozzles that you can actually take out and swap out the nozzles check that out. If you're looking for new distributors, you can also go to US Portland too, because they'll sell the distributor's okay.

Another question that I had in the in email I got was you know someone just making a comment. Is this equipment made to fail - and I thought that was a really good question, because in general people are asking? Is equipment made to fail and I wouldn't say that equipment is made to fail per se? Okay, but we asked consumers, we demand cheaper, cheaper, cheaper. I call it the Amazon effect, but it was way before Amazon. We, as consumers, are constantly saying this is too expensive.

We need a better option. This is too expensive. We need a better option or you know we can't afford this kind of stuff, and manufacturers are conforming to that. Okay, so we and we and we about equipment.

So if you notice, you can have a walk-in cooler evaporator that was made in the 1980s. Let's just say: 1986 right: you can have a heat craft evaporator that I'm literally replacing today, okay, 37 years old, whatever it is right and I put in a new heat craft evaporator same model number same BTU capacity, and it won't last five years and that's because The copper thickness is thinner. The the wall of the copper is thinner. The aluminum is thinner.

The materials that they're using are cheaper now is that the manufacturer - I'm not gon na, say it's the manufacturer per se as it's us as a consumer, demanding cheap or cheap or cheaper. So you know, of course the manufacturer still needs to make a profit, and you know some of that. Blame goes on the manufacturer, but is equipment designed to fail? No, I wouldn't say that it's technically designed to fail I'd say that we as consumers demand equipment. That's cheaper, therefore, to make it cheaper, it's easier and more prone to fail, make sense all right in the exhaust fan video that I did.

Why did I replace the motor as opposed to changing the bearings and how come I change the motor instead of just letting it fail. So I had a couple different comments from people, one from a particular stupid person. I guess I would say, and he was saying that I was ripping the customer off, because that motor didn't need to be changed, la-de-da-de-da and whatever I'll. Let him say what he wants to say: I don't care, but when it comes to exhaust fans, there's a lot of stuff that come into my mind, that I think that I don't really verbalize when I'm making a video - or I may not tell you guys, okay, So when I'm dealing with a customer, for instance, that exhaust fan video, I'm thinking that that exhaust fan, if that exhaust fan shuts down again, I'm thinking about the customers best interest, guys not necessarily thinking about my profits and maybe I'm wrong in that way.

Okay, because I just go in there thinking, I want to do the customer right. Okay, I think that, if that exhaust fan fails, that customer has to shut the door, if you guys don't understand how a restaurant works, if a customer has to shut the door, there's a couple things that happen first off, they lose sales because a lot of times That they have to shut down the building, they end up comping meals, meaning that the customers that are in the building they can't get their burger because they just had to shut down. So therefore, we'll give you an extra beer for free, we'll pay for your appetizer or whatever and they'll they'll finish up. Then they have to lock their doors right until I get out there to fix it in the process of locking their doors.

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