All right and we should be live. How are you guys doing this evening? Turn my audio levels up here, a little bit there we go, so I didn't want to confuse you guys. I think I, the last live stream. I had a said something confusing on the way out.

I said Merry Christmas or something like that, and you know whatever. If I don't hear from you or something like that, I didn't mean I wasn't gon na, do any more streams, so I meant that uh. I don't even know why I said that on the end of the last stream, I was just saying Merry Christmas, so I realized we had like 30 days left in December, so I still plan on doing these streams I'll, let you guys know if I'm not gon Na do one, but still the plan is, is to keep doing these Mondays 5 o'clock p.m. Pacific time until further notice.

So we'll just see how it all goes right on alright, so um tonight. I kind of just wanted to go over hoshizaki ice machines, which is kind of cover some tips and some things that, after the video that I just posted, that I thought were important. There's some interesting facts. Something actually really interesting that I want to cover too about the Hoshizaki so right on.

The first thing I want to start talking about is ok. Hoshizaki ice machines will talk about Manitowoc ice machines another night, so I just kind of want to go into detail on the Hoshizaki and cover some tips tonight on those. The biggest thing about Hoshizaki is that you need to understand is that they have a stainless steel. Evaporator, ok, the stainless steel evaporator is a lot more.

It's not as susceptible to I shouldn't say it's not as susceptible the difference between the stainless steel, evaporator and pretty much all the other restaurant manufacturers of ice machines is that the other manufacturers use nickel-plated evaporators. Basically, okay, so you have to use a special cleaner for nickel-plated evaporators. You have to use nickel safe, cleaner air, cleaner, okay, but on the ocean sake, ice machines you're allowed to use basically pure phosphoric acid, pretty much okay! That's that's what the clear, if you buy like the new Calgon ice machine, cleaner or other brands, make a clear and it's pretty much just pure phosphoric acid hoshizaki approves those Hoshizaki actually makes their own cleaner, called scale away. I think or something like that, that you can buy and it's their own branded cleaner, that's funny! Kyle King Hoshi tip number one replace haha, that's pretty funny, dude, so um, but here's.

The interesting fact that I just found out so when I was coming up and for the longest time on hoshizaki ice machines. It was always told to me that you can use any ice machine cleaner. That was out there. Okay - and let me make sure you guys understand this - I'm giving you an example right now: okay, so originally it was said that you could use the the full strength ice machine cleaner, which is the clear which is typically just phosphoric acid or you could use nickel Safe okay, now there's a couple different manufacturers of nickel safe now, but in the past nickel safe was just diluted down phosphoric acid, okay, they added a green dye to it, and then they would just basically use citric acid and they would just dilute down the phosphoric Acid, okay and it wasn't as strong basically but that's not the case anymore, and some manufacturers of ice machine cleaners, their nickel, safe, doesn't even have citric acid in it, so they kind of all have kind of done their own thing now.

Okay, but what's interesting is that I was reading in the Hoshizaki tech specs book recently and there's an actual passage in the book that specifically says not to use nickel safe ice machine cleaners on Hoshizaki ice machines if they have citric acid in them and Hoshizaki says That the citric acid attacks, the tinning flux that holds the evaporator plates together, which is very interesting because if you guys have worked on a lot of Hoshizaki zin, the last couple of years, hoshizaki has been having a problem with their evaporator separating more so lately than Than ever so, I thought that was pretty interesting because you know and that they're basically associating the evaporator separating with people using ice machine cleaners that have citric acid in them, which you know I I don't know at least in my area and not many people use Nickel, safe ice machine cleaner on hozier, because everybody knows it's kind of not as powerful. So I was thought that interesting. So I don't know if that's just a cop-out on Hoshizaki part, you know like they can't figure out. What's going on with their evaporators and they're.

Just you know, assuming it's the ice machine cleaner, but most people use just the regular clear which is just phosphoric acid, so I thought that was interesting, though I'm actually going to pull something up right here. Let me find this right here and I'm gon na pull a screenshare up for you guys and show you something here, which I thought is interesting. So this is in the Hoshizaki tech specs book right now. I'm sharing that with you guys right now, and if you look right down here where it says cleaners look at this right here.

It says that you can use you know any approved ice machine cleaner with this percentage of phosphoric, acid, okay, and it says nickel safe, is safe as long as you does not have citric acid and that's right where it says. So. This is a new passage in the Hoshizaki book. This didn't used to be here and I just came across this recently when I was reading the book.

It's been a while, since I've actually read read the cleaning section and that's when I noticed that, so I thought that was pretty interesting that that's going on there because you know in my head: I've got the old school mentality. It was always safe. If you didn't have you know just the clear ice machine cleaner that you could use just nickel safe, but this isn't the case quite or you know, isn't quite the case anymore, so I'm gon na turn that screen share off. So I thought that was interesting, but you know another thing that I want to point out.

A lot of people have asked me where I get the tech specs book. Okay, that orange book that I use in my video. You can get those directly from Hoshizaki now, when I say directly from Hoshizaki your distributors aren't gon na, be the people that are gon na get those to you. Okay, you need to call Hoshizaki direct, basically okay, so you can't go to your normal refrigeration supply house that might distribute Hoshizaki ice machines.

It's gon na be difficult for them to get those books. If you call Hoshizaki direct okay, Hoshizaki Western is, who we use out here, and it's actually Hoshizaki. Okay and all the local refrigeration distributors order parts from them, but you can also order direct from Hoshizaki. So that's what you you need to reach out to Hoshizaki themselves and ask for the books.

Now your distributors can also get the books. I don't know why it's difficult for people to get those but you're just better off getting a hold of Hoshizaki direct talking to the parts department and you know you'll - have to pay for the books. Sometimes they'll give them to you for free, but most of the time, like 15 20 bucks a book but they're definitely worth it now. If you, if you just want a digital copy, you can go to Hoshizaki z, -- website, hoshizaki, western calm or no Hoshizaki america.

Calm and I'm gon na go ahead and pull up the screen share again and show that to you guys. So if we go to right up here, Hoshi look in the search bar. It says: Hoshizaki America calm. If you go there and if you go to support technical right here, this is the pocket guy.

It's the orange book. Okay, you just find the one the most recent revision right here and it just downloads onto whatever device you want. You can open a Internet PDF or you can download it onto your thing. So sorry I was looking for that, but yeah you can download it and then that has all the information in it too, so you can store it on your phone whatever.

So this is the book right here and it's basically what you guys have seen in my videos. It has all the information in it, so you guys can do what you will with that. So that's Hoshizaki america comm and you can download those and use them up. They've also got some really good information, so this is what I'm talking about.

This is the book right here, it's pretty thick. They used to be a lot thinner, but what they did was they combined two books in here so basically halfway through that's one half and then the other half is the flaker, the flaker book. So if you work on any of Lakers or the cubelet machines, those are the ones really important is. If you don't already know in the back of that, it comes with a piano wire, that's a bearing gauge for the flake or ice machine.

So you can test the upper bearing on the evaporator housing to see when it fails, so those are really good. That's what you don't get when you download it digitally! You don't get that bearing gauge. So me, personally, I don't know about you guys, Internet's really cool, because you know, or your phone is really cool, to have PDFs on them, but I prefer to hold the PDFs in my hand, I shouldn't say PDFs, but I preferred to hold the books in my Hand because I feel like the book is just easier for me to navigate now. I'm probably, you know a little bit more of the old-school mentality and you know because I remember before the internet, so I don't know if it's just me or if it's the same for you guys too, but I just you know, prefer to have the the book In my hand, so another really important thing before I go into another topic on these social zaki ice machines that I wanted to share with you guys is this book right here.

If you go to any of the Hoshizaki training classes, you'll get this cleaning book and it's actually really cool, because it's it's just a booklet basically and I'll pull it up on the screen share right now, and it tells you how to pretty much clean just about Every ice machine which is really cool, so I'm gon na go ahead and screen share again. So I can do this, and this is also in the same thing: Hoshizaki, america.com, technical and just go inside there and you've got this book right here. Ice machine, cleaning and sanitizing, and it gives you all the instructions for all the different model numbers. If you look right up here in the right hand corner it tells you the model numbers and then tells you, you know how to do it.

Basically, the cleaning instructions that are on the back of the machine so or on the back of the panel for the machine so but it has pretty much everything in there. You guys can go through these and it has all this information. This is one really important thing. I want to show you guys right here.

If you see they have all the parts inside of a bucket, I'm gon na go and turn the screenshare off and then I'll talk a little bit more about it. When I'm cleaning my ice machines, okay, first off the times that it says on the back of the ice machine door or in the book, are not accurate, accurately represented. Okay, you can't clean a hoshizaki ice machine in 20 minutes not thoroughly. Okay, when you're working on a hoshizaki ice machine, there's I considered there's two different types of cleaning: there's a deep, clean and then there's just a chemical, clean chemical.

Clean in my opinion, is what it says on the back of the door and that's just where you pour the cleaner into the machine. All the instructions put it into the wash cycle and just let it circulate okay, but then there's a deep-clean and that's you start with the the chemical clean and then when the chemical clean is done, you turn the Machine off and you take the Machine apart and Then you soak the ice machine parts in a giant bucket or container of ice machine cleaner and then you scrub down the machine with a damp towel. You know and and get everything clean, and then you use the tube brush to scrub the tubes and all that just good stuff. Okay, so it's important that you understand that most of the time you got to do that, especially if you're doing a deep clean.

You really got to take that machine apart and you know Hoshizaki in my opinion, Hoshizaki ice machines are not difficult to clean, they're, just time-consuming that, and because it's all stainless steel evaporator, you cut your hands up if you're not paying attention because you got to take It apart and the stuff is sharp, so pay attention to that because you don't want to be dripping blood into those machines. Been there done that you got to make sure you follow all the proper procedures really really important to when you're cleaning. Those machines is when you're all done. You always have to run a sanitizer solution through the machine.

Okay, follow the instructions on the sanitizer solution. New Calgon makes it. I think it's the IMS, sanitizer or something like that, and you know that basically sanitizes all the surfaces. After you're done cleaning - and you know that way - you can get the Machine back into normal operation and you don't have to worry about any kind of possible contamination inside that machine.

All right, very, very important. That you're, following those sanitizing procedures, and that goes for any ice machines but again for the new people that are just coming in tonight. We're just talking about the Hoshizaki is okay, we're talking about cleaning tips, and I also I'll recap: real quick for the people that weren't in the very beginning of this go to Hoshizaki america.com, and you can that's where you can download this book. Okay, like I said a few minutes ago, if you want a physical copy of this, you need to talk to your Hoshizaki parts supply house.

Okay, sometimes you can get these from your refrigeration distributors, but most of the time you have to go to Hoshizaki, direct okay. So out here in Southern California, we use hosters Aki Western. I don't know what they call themselves. I don't know if they call themselves hosts or sake Eastern on the East Coast.

I don't know, but out here, they're called Hoshizaki Western, so but yeah we'll pick up these books they're ten to twenty bucks. Apiece sometimes I'll give them to you for free, but I usually go in and say I want four or five of them, so I usually pay for them, because I give them to all my guys so also right about now. Is this time of year, where all ice machine manufacturers are going to start doing their trainings or they're gon na publisher, their trainings, usually around the first of the year they publish when their training classes are gon na be, and then they start like a tour and Go across the u.s. up into Canada down into the islands in different places.

Okay, so if you go to Hoshizaki America com, they have a training tab. You look on that. I just looked at it right now. Their training schedule is not published yet, but it will go up there soon, but that goes for all manufacturers and ice machines.

They all publish about the same time the first quarter of the year, so those will be coming up and then most of the time you can go to the Hoshizaki training class. It usually costs, I don't know 80 90 bucks or something like that and then they'll feed. You give you a class that'll make you want to fall asleep, but it's still good to go and they'll give you these books. So it's really important that you continue to go to, because even though I joke like it's gon na make, you fall asleep.

You still do pick up a few nuggets information in there, and the best thing that I find in the training classes is just being able to converse with the tech support, guys that are that are teaching it because, most of the time you just hear them on The phone, so you can ask them your little questions. You know when the class is over and different things and they'll share some little tips and different stuff with you. So that'll be helpful for you guys so pay attention to the Hoshizaki website for those training classes that are coming up all right. So I have a list here really important whenever you're working on ice machines, this pretty much is across the board on all the major manufacturers.

They have a three-year parts and labor warranty. Okay, that's Hoshizaki, Manitowoc, pretty sure I somatic and I'm pretty sure scotsman is the same, but I know Manitowoc and Hoshizaki for sure three year parts and labor: that's the standard warranty on the ice machines. Okay, these are commercial ice machines, not necessarily resident. So keep that in mind when you're working on the machines.

You always want to look at install dates, and that's also why it's very important when and if you do install an ice machine. You always want to write the start-up date on the control panel, so that way, the next guy knows hey this machine's out of warranty. Okay, the other thing too is is uh with Hoshizaki it's pretty standard with Manitowoc. They have a five year, compressor warranty on their ice machines.

Also, and that's the commercial ice machines. The five year compressor warranty is not part, is not labor. Also, it's usually so you get three years labor on the ice machine altogether and then the extra two years are just the part if the compressor fails. So that's something to remember when you're working on the ice machines before you start changing parts is that they typically have a three-year parts and labor warranty on them.

So now I kind of covered it a little bit more or in the beginning, but I just want to kind of reiterate a little bit most manufacturers. Now it's changing a little bit, but most manufacturers of ice machine cleaners. They have two types: they have nickel, safe and non nickel safe. Okay, when we're talking about like new Calgon new Calgon they're liquid ice machine cleaner, which is non nickel safe, is basically just phosphoric acid, okay and they're.

Nickel. Safe, cleaner is phosphoric acid and citrus acid citric acid mixed together. Okay, so nickel safe, is typically a diluted down phosphoric acid mixture and they just add citric acid to help because they've diluted down the phosphoric acid. Okay, like I said in the beginning, the video hoshizaki just came out with a new bulletin.

That's new to me. That says they do not want you using nickel safe ice machine cleaner on their evaporators anymore, because they're worried about the tin solder that holds the evaporator plates together, which is interesting. So keep that in mind. You need to make sure you're using approved ice machine cleaner on any manufacturer that you're working on okay, very, very important.

I will get to some questions. I have not really paying attention to the chat right now guys, just because I want to go through these. These topics, I have real, quick and then I'll pay attention to the questions and we'll go through that stuff, very, very important tech tip I want to bring up - and this is because I've made this mistake - is that you do not ever want to mix cleaners. Okay, this is a mistake that I've made and it scared me literally almost at I mean it was it was bad.

But when I say you don't want to mix cleaners old-school way that we used to clean ice machines and the only reason why we don't do it anymore is just because liability reasons. But when we used to sanitize the ice machines, we would just use bleach. Okay and that's a very common thing, you would just use a proper mixture of bleach with water after you were done, cleaning it and that would sanitize it right now. Today we use the - I am you know.

The approved sanitizers essentially IMS sanitizer by new Calgon. I think is what it's called, but um, so what I was doing was. I was working on an ice machine. One time I ran nickel safe ice machine cleaner through it dumped all the water down the drain like it was supposed to, and then right after that, I ran bleach through the ice machine to sanitize it well after I got done running the bleach cycle, all the Sudden, I could smell chlorine gas coming out of the drains multiple drains throughout the restaurant.

So what happened was there was I'm assuming that there was still the phosphoric acid ice machine cleaner in the p-trap or something? And when I poured the bleach down, somehow they mixed and it started coming up the drains just the fumes from it. Okay. So if you mix the the acid with the bleach, it creates a chlorine, gas and that's very dangerous and it can be a big problem. So think about it, if you had a full restaurant of people and you were cleaning an ice machine out in the customers area or something like that and you were to happen to mix those chemicals that wouldn't be a good thing, they would evacuate the restaurant.

So you never ever want to mix chemicals. You always want to be cautious about that, because you don't want to hurt yourself or a customer, you know, and you don't want to get your company in trouble either that one scared me quite a bit, because I started to kind of panic as I was walking Around the restaurant in the back of the kitchen, because I could smell it, coming up all the floor drains and it was just like what do i do? What do I do so? What I did was I just flushed it down. I don't know if that was the right thing to do, but I just grabbed a water hose and just started pouring it down the drains and just trying to flush it all out of the building. Luckily, it wasn't enough to create a big.

You know. It wasn't like creating yellow smoke or anything like that, but it's definitely a scary thing, so you want to be very cautious about mixing chemicals. Okay, another really important safety factor that you want to take into consideration when you're working on and what this kind of goes for all ice machines. But this applies to ho she's if you're working on an ice machine that has a dispenser okay.

So it's a soda dispenser with an ice machine. On top of it, they usually have a hopper underneath the ice machine with an agitator in it, and it spins the ice and shoots it out to shoot right that you put your cup up to and you collect the ice. You always want to make sure that when you de energize the ice machine, you also de energize the dispenser, because usually there's separate power sources and the reason why I say that, even if you have your ladder stacked in front of that that dispenser so that customers Can't go up and hit the little button that dispenser agitates on a regular schedule to make sure that the ice doesn't turn into a giant block, so randomly that dispenser will start agitating and if you're, working or trying to clean the inside of that dispenser. Just because you have the ice machine off, it doesn't necessarily mean the dispensers off, so you always want to make sure you unplug that dispenser at the same time, because those dispensers will rip your arm off.

They will not. You know they are very, very strong. So, if you've ever seen what those dispensers can do when they just destroy themselves inside it's insane, okay, they have a lot of torque and they could really hurt you. So you always want to be careful about that.

Okay always want to make sure your de-energizing, whatever you're, working on and keeping yourself safe, okay - and I know there was one other thing I wanted to cover here. Oh, that's what it is. Another thing that I don't think people quite understand enough is that ice machine cleaners they become neutral after a little while, okay, so essentially they stop working. I was trying to research the number because I know I've heard it multiple times, but I think it's about 20 to 25 minutes.

So if you poor ice machine cleaner and an ice machine, it's essentially no longer effective after about 20 to 25 minutes. So there's no point in circulating it any longer. Okay, you need to. If you need it to keep going, then you need to put new cleaner into that machine.

So if you have a really bad scaled up machine, don't think that you're gon na somehow Hotwire it so that way the pump runs all night and you come back in the morning. There's no point in doing that, because the the cleaner stopped being effective after about 20 to 25 minutes. Okay, so something to think about. I wish I had the exact number.

I was trying to research it, but I know I've heard it multiple times and that's just something: I've always known so pretty much all ice machine cleaners do the same thing and they just kind of go neutral after so much time. So all right. Hopefully, some of that stuff made sense to you guys and helped you guys. I try not to bore you with too much there, but I thought those were some important facts that we needed to share.

I'm going to go into the comments here and see if I missing any questions as of yet, if you guys do have any questions go ahead and throw them in there very, very important I do see up in here. You know you want to make sure you're using approved cleaners. Okay, there's a lot of cleaners out there that are not approved and they can be dangerous and cause problems when you're working on ice machines, you're working on something that the customer is gon na eat. When you leave okay, so you want to make sure that you are following the instructions to a tee.

You don't wing it you don't just guess! Okay, you follow the instructions to a tee, because it's not just your company's ass on the line. It's your ass you're, a trained certified technician, that's working on that ice machine and when you leave the customer is gon na eat that ice that it's gon na produce and if you did something wrong that comes back on you, so you always want to make sure That you're, safe, okay and that you, you follow the instructions to a tee, because you know if you follow the instructions than you did what you were supposed to do. But if you, if you wing it and just kind of oh yeah, I'm just gon na go grab some some. You know whatever cleaner off the shelf over there, CLR or whatever you know, that's not necessarily food safe.

So you want to be very cautious about this. Now I will say that I have heard of some ice machine manufacturers as a last-ditch effort of not being able to get an ice machine clean I've heard of them telling you to use certain cleaners, like you know some kind of CLR or something weird like that. Lima way whatever, but you don't want to do that on a regular basis and you want to get written approval or verbal approval from you know your boss and everybody before you do that. Okay, you always want to use factory approved ice machine cleaners on these machines, because you want to cover your ass okay, you want to be safe and you want to make sure that you don't make anybody sick, okay, very important - and you know, speak your mind if You accidentally cut your hand and you drip blood into that machine.

Make sure you say something after you're done, sanitize it appropriately. So that way, your bacteria, that's in your blood, doesn't get into that machine and cause someone else to get sick or whatever. Okay, so make sure that your your you know those are silly things like you wouldn't think. I'd have to say that, but you know you got ta.

You know make sure people understand that stuff. So, okay, I do see someone in here saying Hoshizaki scale away, works. Amazing and it does their scale away ice machine cleaner, is a very good ice machine cleaner. You want to know something interesting because I was doing some research on that.

I don't know if I'm a hundred percent accurate, but their MSDS sheet actually says Ecolab on it. So I'm pretty sure that Ecolab actually mixes their chemical for them and then Hoshizaki sells it essentially, which I thought was interesting. But when I was looking at the MSDS sheet of the Hoshizaki scale away, I was trying to see you know. There's is different: it's not just phosphoric acid.

They used some other cleaners inside of there. So I thought that was interesting too. You know, especially when I was coming up. I always thought that the new Calgon liquid ice machine cleaner, was, like you know, the only cleaner.

We used and but then, as things went on, I come to find out that each manufacturer has their own cleaners. You know, Manitowoc has their own ice amount, you know they all have their own and they want you to actually use their own now. Part of that I know, is just kind of like a sales thing. If you look at the MSDS sheets and you break down the chemicals that are in those, then that's when you can find out if your cleaners, the same as theirs or as effective, you know, so one thing I will say is just to give a slight little Plug on nickel safe ice machine cleaner, I recently discovered that refrigeration technologies makes a nickel safe ice machine cleaner and I've actually tried out using it on a couple: Manitowoc ice machines and it's actually very effective.

I find it to be work even better than a normal nickel safe ice machine cleaner. So that was just a whole nother thing, but yeah refrigeration technology is the same company that makes 9 log and big blue. They actually make a nice machine cleaner and it's pretty good. I haven't used their cleaner on the Hoshizaki machines yet because I believe they do have a regular, clear one.

I've only used their nickel safe. But sorry I digress. Ok, um! Sorry, I'm going to go back up in here to the comments and see what I'm missing here, guys, what I missed! Ok, where do you go for ice machine, cleanings or ice machine trainings Ivan? You asked sorry if this has already been answered, but what you want to do is reach out to the manufacturer and they're gon na have the scheduled cleaning so just go to their website, whether it be Manitowoc, Hoshizaki or anybody and they'll have a training tab somewhere And it'll show you guys where the classes are at and gives you the opportunity to sign up form. So that's the best way to do it is and then to get their books and then read the books.

Ok, what I will say is is don't go to any manufacturers training class, at least the the regional. You know, hoshizaki class that they hold and they come to. You basically don't expect to be certified to work on an ice machine when you leave that class. Ok, it's just gon na basically show you an informational video that you could also find on youtube on a hoshizaki Keys, YouTube page, and but there will be some other tips you can get into the class and they give you some information and literature true.

But if you wanted to you could just watch go to Hoshizaki Keys website and they have their the videos that they show in the training classes right on their website or right on their YouTube page too. So, but you can kind of do that for most manufacturers. Manitowoc has a YouTube page and a website, you know so just reach out to the manufacturers and they'll tell you when and where their training classes are. If you ever get the opportunity, try to make it to hoshizaki'he's, basically factory training in Peachtree City, Georgia same thing with Manitowoc, if you can go to Manitowoc Wisconsin and go to their training class, that is where, when you leave that class, you will know your.

So if you can ever get the time, they're, usually like three day classes, four day classes, those are worth every penny that they cost. You usually have to fly to them, spend you know half a week there. Those are great classes. I myself have not had the opportunity or the time I should say to go to an actual factory class, but I have done like regional training classes that are like three days long for Manitowoc ice machines and it was a great class.

But I know the hoshitoshi one is just as good, so if you can ever get to the actual factory training class that do it, it's totally worth it. So, okay, I'm going down here a little bit more see what I missing in the comments here. Okay, you can get the the new Calgon cleaner at our SD. Yes, you can air repair.

Our SD has the the liquid ice machine cleaner and the nickel safe ice machine cleaner. They sell the new Calgon version, so does united, so does allied. So you can find that there alright keep going down in here yeah. If you are gon na, get the Hoshizaki stuff you're, probably better off getting it direct, because sometimes i think you might be able to look on parts.

Town parts town sells a lot of stuff and i think they might beat supply house prices for like Hoshizaki, cleaner and stuff, so check out parts town comm. You can get some some cleaners from there too. I think they've got some good stuff, so keep going down through here. Seeing what i'm missing on the comments, Sean price there you go.

Yeah parts town has the manuals as well. That's correct! Okay! Keep going down! You know! What's interesting, Brian Brian ocotilla says parts town is expensive parts town. What you need to do is you need to reach out to your your account rep with parts town because they actually have amazing pricing. I get some killer pricing that parts down, but it's because I have a manufacturer's rep and I I talked to them and I asked them about pricing and and tell them hey.

You know I can go to case parts and get it for this much and then they'll lower my pricing down, because of that. So you just need to reach out to parts down and talk to them and they'll work with your pricing. So they'll work with your they'll try to be competitive as possible. Oh and you know it's interesting, though, is is since so parts town and 3-wire merged.

There's like a weird merger thing happened where parts town bought three part a three-wire or something like that. But when that happened, I thought maybe three wires. Pricing was gon na get better because their price and used to be really high from yet three, where what's interesting, is, is that three wires pricing got better than parts town, but yet there's still the same company. So I thought that was really interesting, so three wires now the cheapest for me and parts town is just a couple bucks more.

It's still more convenient, but another interesting thing is: if you go to order something from three wire and they don't have it it'll get shipped direct from parts town like that the box will come from parts town and have a parts town packing slip, but you bought It from three where so, that's really confusing. I really don't understand the whole deal there, but nonetheless, parts town does a great website, though. So that's that's. That's great.

I see you're in here Rick how you doing man yeah. I prefer the book. The book is the best way, so I prefer holding it myself yeah. I I I'm not a fan of reading off my phone myself either because I just I just find it difficult to you know I can hold a page and then scroll to another page with my fingers when I'm holding a book.

So ok keep going down through the comments seeing what I'm missing here guys the book makes you look smarter, you know what the book does is the book makes it look like you're, actually doing something when you're waiting for a nice machine to cycle, if you're staring At your phone, the customer thinks you're playing on Facebook, even if you're looking at a PDF. That's an interesting problem in dilemma we run into is even though we get all this information on our phones, and we have great technical information on that. We also have YouTube and Facebook, so how does the customer know you're actually looking at important information when you have a giant book and they see your face in the book at least it kind of looks like you're doing something so long as the books, not upside Down so ok keep going down here, yeah pretty much. Almost all manufacturers have youtube videos now so Ness Nessie 20 minutes, if no one's around in a perfect world sure, but we're talking the yeah my ice machines that I'm working on are usually 1,300 pounds and bigger.

So you know it's not the easy little small ones, so there's a lot of parts that come apart. So if you're tearing them down, it's gon na take a lot longer than 20 minutes. But if you're doing just a rinse and go yeah that'll take 20 minutes. No problem so yeah deep cleans.

Typically, if I'm gon na clean, like a 1,300 pound machine, it's usually quoted for four to six hours and then, if I'm gon na clean two machines it's usually quoted for I can get them both done in about six hours. If I clean two machines, but usually one machine's about four, because you still got to set up the chemicals and different things, so you know what I get is the Rubbermaid totes. We carry the Rubbermaid totes that are about 10 inches tall, the big ones, and we keep those in our vans. And if we're gon na do an ice machine cleaning, because the the ice machine parts can break down and fit into the Rubbermaid tote.

And you could fill it with hot water and ice machine cleaner and then let them soak and then it gets submerged completely. And then you don't got to use any of the customer stuff. So I use those Rubbermaid totes for ice machine cleanings and then, when you're all done, you put them in your van and you can put stuff in them and then you know just take it out when you go to do an ice machine cleaning also get yourself. Some of the the pipe brushes from Granger's I wish I pulled this up.

A Grainger has a pipe brushes that are about 3/4 of an inch in diameter. Like that, I just realized what I did. I got you guys all but uh the there about 3/4 of an inch in diameter and you can clean the inside of the tubes and everything. So those are really great and then also if you guys don't know, Hoshizaki sells a brush that cleans the the evaporators on their Stu.

So you don't got to try to get your arms down there with scotch brite. So I'm gon na keep going down here through the comments. Real, quick, ok, Millburn, you said a hoshizaki with a pressure washer I mean I could see a pressure washer doing the job, but here's the problem. Here's here's the dilemma that I have with using a pressure.

Washer because I usually use the hot water or a water hose with hot water in it and spray the top of the Machine down. But how did you turn that machine off? Okay, so did you walk up to the ice machine and you turned off the I'm working on a 1,300 pound machine? That's what I'm thinking in my head right now! So it's a single evaporator, but even one with a dual evaporator. Okay, you turn off the machine when you pull the top off the ice machine and you pull the insulated cover off and you spray down inside of there. What you have to watch out for is when you pulled that top off the ice machine.

On the right hand, side is usually where your water Silla night valve is that your water inlet valve right and if you're, if you can picture how those inlet valves sit in the machine they kind of have a screw that holds them up where it sticks through The top that water inlet valve is always energized, or at least the neutral is energized or yeah. The water valve is always energized. It always has a leg of power, I should say at it so turning the toggle switch off does not disconnect power to that machine and where I'm getting at with this, because I've done it once and I've had another guy at my company do it to if You've worked on any of the machines that have the designated neutral transformer in them. Okay, sorry, if I'm confusing you guys, but Hoshizaki has a thing, they need a designated neutral go into their ice machine coming from the panel.

So it needs to be a single neutral running all the way from the panel not being tied into anything else. And if you can't get that neutral, when you're retrofitting a hoshizaki ice machine replacing something else, they have a transformer and that transformer essentially creates the neutral for them. Okay, it's kind of confusing, but you will short out that transformer. If you get that water solenoid valve wet even with the toggle switch off, so you have to be careful if you're gon na use a pressure washer so be it make sure you de energize the entire machine and also still pay attention to where that water is Going because your your circuit board, cabinet and everything is over there on the right hand, side at the top of the machine, and you don't want to get any of that stuff wet.

I just worry about a pressure washer, because I worry that it's going to make a mess. So, okay, I'm gon na keep going down through here guys and trying to catch up Sean price. How dare you mentioned Cornelius ice machines? I can't handle Cornelius ice machines. You want to know something: interesting is uh ice-o-matic.

I haven't seen it yet. I don't know if any of you guys in the chat have seen these or any of you watching videos, but I heard a nasty rumor that they finally came into the electronic world and put a circuit board in their ice machine, an actual circuit board with logic. I haven't seen yet that's just the rumor that I heard, which I don't know if that's gon na be any better form, but okay keep going down in here. Seeing what the comments are saying here, guys: okay, full at Sean price.

You said full. It has an ice machine cleaning powder, yes, their ice machine cleaning powder is bad ass, but full it actually just changed to a chemical. Now they no longer have a powder, it's a liquid. They just did that just recently, but yes, when you're working on a full at ice machine, I highly recommend you only use the full it cleaner, because most full at ice machines are in a medical situation unless you're working and like one of the new restaurant machines That they're pushing out right now but um they have a specific cleaner, that they want you to use for their machines and it's very effective.

So but it's no longer a powder. It's actually a chemical liquid! Now, okay, keep going down here just scrolling through seeing what I'm missing guys. Okay, so I'm just gon na go ahead and scroll down to the bottom in here and see yeah okay! So now I'm down to the bottom, alright um! Another thing that you guys want to think about when you're working on in this isn't so much with Hoshizaki z', but it kind of does affect Hoshizaki, z'. Okay, and this is gon na - be blasphemy.

When i say this, but you should never ever use any kind of abrasive anything to clean an ice machine. Okay, if you're gon na use a brush, it needs to be a soft bristle brush. If you're gon na use a towel - or you know you need to use like a terry cloth or something to clean them now I realize where I'm going with that and I'll explain everything, but what's happening is if you use a scotch brite pad to clean the Calcium off of an ice machine, you are scrubbing little grooves into that metal or into that plastic surface for bacteria to harborin and to ghrelin okay, so you should never ever use anything other than a towel to wipe down an ice machine. Now, let's be practical, most people don't clean their ice machines enough to be able to clean them with a towel, but keep that in mind.

Okay, so if you're scrubbing down an ice machine and you're having to gouge the plastic, that plastic piece needs to be changed. Okay, luckily, for Hoshizaki x' we're dealing with stainless steel, so most of the time the cleaner takes care of it and their brush will take care of the rest. But if you ask Hoshizaki they'll tell you they don't want you to use scotch brite, pads or steel bristle. You know steel, bristles or anything like that, because it actually the it scratches the metal and creates little.

You know gouges for bacteria to grow in and then it makes it even harder to clean. So but, like I said being practical, I realize that most people don't clean their ice machines enough for that to work and in all reality, you got to end up using a scotch brite pad or something to clean it, steel walls. The other thing I was thinking of you want to be very cautious about that, because it just creates those groups. Okay, so I realized what you got to do yeah, what about a mr., clean, eraser yeah? That's just gon na fill up with gunk and annoy the heck out of you, so um, okay, Brian I'm, sorry! I missed your question dude! I I don't know how far up? Can you ask it again? Sorry I'll get lost trying to find it.

There's so many comments going in here: yeah Jeff I've put the ice machine parts into the dishwasher, also, I'm just always afraid in the dishwasher that they're gon na fall out and get stuck in the gears and different things. So that's why I'm a like a little leery about that, but yeah I've done it. So usually what I find is is using those Rubbermaid, totes soaking it in hot water and then rinse and everything out most of the time cleans everything out. Another thing you know, I was in a hostess Aki training class last year and someone was all agitated and he got up to this.

You know finally asked his question to the to the tech support guy and he said man. Why do you guys make your hoses clear and everybody in the class kind of laughed and the the tech support? Guy said something really: smart: okay and let's talk about their hoses, their hoses are clear and they get all molded and you know they need to be replaced. They're like gross okay, but he said if we made him black, he goes. You wouldn't see that stuff and you wouldn't change him and that stuff would be growing and you wouldn't be able to see it and that's a really good point.

Okay, so you know the Hoshizaki machines their hoses. They get all nasty looking, that's because they need to be replaced. It's just time, the type of material that they are. If they made him out of a material that you couldn't see through that wasn't translucent, then you wouldn't see that stuff ignorance is bliss until someone gets sick right.

So that's another thing too is is that you need to understand that on the Hoshizaki machines, it's part of the normal wear and tear of that machine to have to change the the hoses. That's just how they work. Okay, so you got to change those hoses every once in a while and if you're in a in an environment that has high chlorine content in your water. What you'll start to notice is all of like the float boot and the the black rubber hoses like going to the the overflow and different things they'll start to disintegrate in your hands.

I don't know if you guys have seen that before, but I've had that, where the machines you got to change all the rubber in them, because the the chlorine that's in the water just eats the rubber away, so something to think about all right, um. Ah, okay, Brian great point setting dip switches to extend harvest times. Do I recommend it? Yes, I do okay, so I don't recommend that you start messing with the board. If you don't know what you're doing, but I will say - and even Hoshizaki will tell you this too, okay, here's the question: someone had posted this in a comment the other day and they said how is Hoshizaki keeping up with the water usage requirements.

Okay, so I'm assuming that you guys have water usage issues like we do too, but out in California. It's gotten crazy, where we're not allowed to waste any water and all this fancy stuff, okay, but it's kind of becoming a federal mandate of low water consumption. Okay and what the ice machine manufacturers have done is they've they've, tweaked their ice machines and reduce the amount of water, reduce the amount of waste. While Hoshizaki is one of the number-one water wasters, okay, because every batch of ice they got a dump.

Essentially, you know two gallons of water, a gallon of water down the drain, okay, every single batch. So what Hoshizaki did was they're in their circuit board. They they programmed it with logic to save water, but one of the cool things they did is they gave you the ability to take that water saving feature off okay. So what I like to do, because I'm very confident in the machines that I'm working on and I understand how they work is - I will go into the machines and I will extend the harvest times.

Okay, to help to reduce frees up problems. I will also get rid of the water saving features that the ice machines have when the customers - okay with it. I'm always gon na run things by the customer. Okay, now, by increasing the harvest times, you are going to reduce the 24 hour production of that machine.

Okay, but it's gon na be nominal, it's not that much, but also by the water saving feature. Turning that off, if your machine has it that's gon na help too, because your machine's gon na get more is gon na get dirty faster, essentially with the water saving feature okay turned on, so your machine will stay cleaner if you get rid of the water saving Feature so yes, I'm for adjusting hoshizaki ice machines to reduce freeze ups, I'm definitely for extending harvest times for sure. If it's a really old machine, I'm gon na extend the harvest time all the way. As far as I can, and if it's a newer machine I'll extend it somewhere in the middle to try to help reduce the freeze up problems now, I will say that, out of all the freeze up problems, I run into the most common things that cause freeze.

Ups on my Hoshizaki machines are low water flow coming into the machine and bad bin thermostats. Okay, now hoshizaki has slowly been getting away from the bin, thermostats and they've gone to like a bin button thing, not a fan of it myself because they get calcified on the inside and they're kind of a pain in the butt to take apart. But they are getting rid of the bin stat. I I think, though, I'm pretty sure you can actually order a retrofit kit and change the button back to a bin thermostat.

I'm pretty sure you can. If you wanted to go that route, it won't be under warranty or anything like that, but yeah so they're they've been sorry. I lost my train of thought there for a minute. Okay, I'm gon na keep going down here and see if I'm missing any other comments here, guys all right, blue air, mister ice.

I've heard about blue air ice machines - I haven't looked at it. You know another interesting thing for all you guys that old school guys is that Hoshizaki oh shoot now. I can't think of the name of it right now they came out with their. You know: they've got their fancy ice machine for their for their bars.

It creates a top-hat ice cube, you know, so you can put one single and then they also have this really fancy high-end square cube. That goes in like a scotch glass and it like is the perfect fancy piece of ice. I haven't worked on any of those new machines. I've only seen pictures and videos of them.

They look very interesting. So all right keep going down here very good Eliseo use hand gloves yes, I use hand gloves every single every time I work on those ice machines. So I'm actually gon na pull something up and show you guys. These gloves that I use because they are badass, so I've brought them up before I used to buy gloves from Home Depot like the rubber gloves, and I stopped because they don't last very long, and I found some gloves in my local supply house and they're great.

But they were really expensive. Actually, I'm gon na go and do a screen share here and I'll show you guys real, quick, they're called Black Mamba gloves you can get them from true tech tools right here: black mamba powder, free nitrile gloves they're $ 11, a box. These things are the best gloves out there, in my opinion, that I've come across they're, not too thick they're, not too thin, but they are the best and they last and they're just great I'm sure you can find them at your supply. Houses too.

I just you know, happen to get them from true tech tools, because I, like those guys and I try to support them and I buy them like a case. At a time I buy like 12 boxes, a large 12 boxes of extra-large, and then you can use anybody's offer codes tool pros, get schooled shop, Talk all those guys have offer codes. You can use any one of those and get a good percentage off of these, and, if you order enough, you usually can get free shipping too. So something to think about the Black Mamba gloves.

Those are my favorite for doing ice machines. They protect your hands. Very, very well and they're powder, free and they're nitrile, so they're not latex, so you don't have to worry about getting anybody sick or you know anybody, that's highly allergic to latex. So, okay, keep on going down here, see what else I see yeah Allen! Yeah! You do have to make sure the board is compatible so also to Hoshizaki has a new circuit board.

I had they have a new circuit board that they just came out with and you can retrofit it on old ice machines and essentially it has a water rinsing feature that essentially eliminates freeze ups. The way it's explained to me so do some research on that one. But essentially, if I remember right, it was explained that every so every couple cycles it does like a really long harvest cycle and then a rinse after to make sure that every single ice cube is off of that evaporator. Okay, so I have like two problematic ice machines that I've been thinking about, doing that conversion on we're talking the customer to.

Let me put that new circuit board on there. So that way, we can put that extended pump out period in there and eliminate the the freeze up problems. We've been having because there's is water related. But it's just almost impossible to solve this problem, because they've got low water pressure coming into the building and when they're on a busy night and they're slamming and they're using their dishwasher, the water pressure goes really low.

And then I believe, that's when the freeze ups are starting to happen at that particular restaurant, because we're not getting enough water flow to harvest all the cubes off the evaporator and I've been wanting to put this board there.