So the complaint is: is that this true stand-up freezer is totally iced up. It's gon na be hard to tell, but all the way back in there the whole coil's solid the ice. The fan blades hitting the ice all the way up in there. So my first step on this is uh open.

This up down here mark the defrost clock because it has the wrong time on it, but i marked it with a marker, we're gon na see if it moves. I started a stopwatch on my phone then, after that we're gon na throw it into a defrost and see if it actually defrost if the heaters work, if it starts melting, the ice or if it terminates really fast, then once we do that we'll get in there And defrost it with hot water, we're going to bring in water and disassemble it and totally go to town, but it's all about, while it's iced up checking these simple things: to try to solve problems and uh, eliminate having to wait forever for it to come down To temp you know that kind of stuff.