1. Google shows lots of places to get parts for Mr Cool products. Thanks for sharing your opinion. Wish you had taken the time to actually look at a unit and assess the build quality. Everything I hear about that is positive. There are scores of YT videos on this brand, and I've yet to see a negative one. To me, that's significant.

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2. You're right. Most DIYers may lack the expertise to navigate the newer, more complex heat pump systems. Unfortunately, many experienced HVAC professionals also lack that expertise. It's bad for your profession, and it's really bad for homeowners.

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3. Good video. Very balanced. With Costco selling them now, it's gone mainstream. Truly a disruptive product line.

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4. Because the installation is so important to the lifespan of the unit you should start a series where you ask your audience to send in videos of their units and you can comment on the quality of the installs. Would be super interesting to see the variations and could be a near endless content supply if the community embraces the series and gets involved. Service area Nepean??

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5. I’ve done a lot of research on mini split brands, and am 99% sure that their mini splits are made by Midea. I purchased a Senville 2 zone unit, and asked their tech support for a service manual for the 2 zone system and it was the midea manual. I’ve also seen that midea’s user manuals look exactly like Mr Cool’s and those other manufacturers like Blueridge, C&H, and carrier. My local HVAC company quoted $25k to changeout a 3 ton 14 seer heat pump and install the 2 head 2.5ton mini split, and thus began my DIY HVAC journey. 😂

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6. Parts availability is my biggest concern.

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7. A contractor installed Bryant or carrier is okay but Mr cool is not ? They are the exact same . The mini splits that is

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8. They are made by midea . They are the exact same as Bosch , Senville Bryant , carrier , blueridge , c&h , and many more .

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9. Thanks for making your videos I am not a diehard Mr. Cool just a working man I have the 2–3-ton universal unit that came with the pre charged line set, as for installing the unit it doesn't get any easier than this it's truly plug and play, the electrical might be challenging for someone who hasn't done any electrical but if you can install a receptacle, you got this. My family owns a HVAC company that does a ton of work in our area and are very well liked I have worked for them for many years during college and on the side to make ends meet, I ultimately went with Mr. Cool for the price it was way less than what I could buy other comparable equipment for by more than half and that was getting it at cost not with any markup on it. When looking at the specs there were many advantages one of them being it's an inverter driven compressor and there is a lot of tech built into the unit to help with energy savings. I have always had heat pumps and with that comes heat strips for defrost cycles and aux heat, I don't need heat strips with this unit I was a bit skeptical when I read that no heat strips are needed but decided not to get any heat strip because the clam is in my area, I would not need them. and sure, enough I didn't need them, and my electric bill was half what it had been in the past. I have always had to still use a small electric heater here or there, but we did not use them last year our Mr. cool universal unit did the job. as with anything you buy there are good and bad of any brand and I could have gotten lucky, I know a lot of people in the HVAC community around here and I tell them all that the Mr. Cool universal has surpassed all the expectations I had, A friend who works for one of the big named HVAC places here put the same unit in his house and has had the same experience as I have, we had a lightning storm role through, and his unit took a hit, and the main board and inverter were damaged he called the Mr. Cool help line and a couple day later he had his parts at no charge, they covered them under warranty. Warranty issues might be easier for us because we are licensed HVAC, I'm not sure hope this is helpful to someone Are you in Ottawa ?

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10. Nice video but you only gave your opinion on the company not the product.
    Great channel Service area Orleans??

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11. Let me add that I really appreciate your efforts to discuss stuff both from the industry professional point of view and also from customer/end user point of view. Because sometimes they cross purposes and it seems rare to see the contrary points from one source what with most people just trying to forward a narrative. Blessings to you and yours Josh!

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12. I try to buy American made products when I can, it can be a difficult task, there is so much smoke screen and deception out there about where the products are made, you have to take a magnifying glass to look on the back of a package and find that the product is made in China by a so-called American company that touts it is looking out for American tradesmen, I would rather a company be straight up out front and not try all that deception , example Milwaukee fastback utility knife made in Taiwan assembled in China, sorry all you Milwaukee minions LOL , another example Klein tools duck knife made in China

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13. I love the concept of their sealed lines and units, precharged or already at vacuum. But… For me I couldn't see paying double (hundreds more) when I only needed a new vacuum pump for about $100 to install the normal mini splits that don't even need brazing. Are you in Barrhaven ?

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14. Just look at the nameplates on the units. To be made in USA the FTC requirement is "all or virtually all" means "all significant parts and processing that go into the product must be of U.S. origin." However effectively that can be defended in court.

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15. Not being forthright is the perfect way to describe it. Imo this indicates the executives at Mr cool are inherently dishonest people, who think they are more clever than us average schlubs. Unfortunately this type of low character behavior is common in companies today.

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16. I no longer service internet bought hvac equipment. There’s a chance you take buying cheap things. The companies require a licensed contractor to process warranties, so you’re going to call us out if there’s an issue. We don’t like dealing with this because we spend large amounts of time and effort building a support network for products we service and sell. People get bent out of shape over installation costs. A new service van is 60-80k, then you have too fill it with tools, then stock it up. When we pull into your drive way there can easily be over $ 130k in one van. Not to mention all the other costs associated with running a legitimate hvac business, building, insurance, licensing, staffing etc.

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17. Overall, you gave out and took the time to give a good review of Mr Cool. I would like to add to it though is that almost all units sold are having problems. I watch a lot of different HVAC companies on here and they all seem to be having problems, either with parts, warranties and availability of said repair parts.
    I have installed 2 of the 24,000 Mr Cool units in my home ,one is 3 years old the other is 2 years old . So far everything is good . All told I spent $4000.00 for both which includes all wiring and disconnect boxes , and the 2 surge protectors. My girl friend spent over $28,000 to have a company come out and install her 36,000 4 head system in her home a few months ago with about the same warranty for a Mitsubishi system. Big difference in money !
    As for how long will they last , well never know but we had one at work that lasted for 14 years that was a no name brand ductless . Plus I had a Rheem 2.5 installed in another house of mine that went out after 2 years and had to pay over $600 to have fixed.
    With all that being said I guess it depends on a persons skill level,and how much risk and money they want to spend .As for me being an auto tech is wasn't too big of a leap to install the DIY Mr Cool units . Thanks for taking the time to research and post your findings.

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18. Some mrcool units are made by Midea and like the mrcool universal heatpumo systems are made by Gree. I have a Mrcool universal on my house that I put in. You move the compressor blanket out the way a little bit and the Gree compressor is for the world to see

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19. The biggest reason the DIY Mr. Cool exists is the cost HVAC companies charge for install. I just had 3 contractors supply quotes for a 3 head Mitsubishi system and the lowest was 22k and the highest was 34k. The highest quote had 3 days of labor for 3 techs. Broken down that was close to $300/hr for each tech. Just crazy

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20. And gree is made in china.

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21. Mr cool is gree from what I can see

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22. This is America. You are welcome to voice your opinions on whatever you like. It also doesn’t stop someone or a company from disagreeing with you. I think it is respectful that they reached out to you directly instead of ignoring it or posting a video to show you wrong or something nefarious. The Mr. Cool mini split appears to be a good system based on the many reviews of it and seeing them in use as first person. I would doubt they manufacture their own products. Some forums say they are made by Midea. I have seen that name tossed out frequently in relation to Mr. Cool.

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23. I bought 1 because it was the cheapest i could find i have the gaspack

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