So i'll try to make this quick. This is a little bit of a of a higher level conversation. So this is not a specific technical conversation, although we can, you know, maybe have a few along the way um, but i want to talk in terms of really what it takes to be successful as a technician and specifically um, specifically just some of the different disciplines. As a technician or installer - and we don't, when you think of the word - discipline, it's obviously not a very sexy term, it doesn't sound very fun um, but it's a big part of what it takes for us to uh, be really good at what we're doing.

That was funny that was funny funny joke. I made i have a lot of double entendres when i speak. It's accidental. I promise um.

So, in terms of in terms of disciplines, i want to start with just the overall mindset, as it relates to work jesse, and i talk about this a lot. The first discipline to be successful is that you have to actually want to work. If you don't want to work, if you don't get your mindset around actually wanting to work, and i'm not talking specifically about the specific job, you're doing or doing hvac work or anything, but just in general that you want to work work is good. Work is something that you need, whether or not any particular day you feel like doing it.

I think there are a lot of people who separate overall life happiness from work, it's sort of like well, i work to make money and then i'm happy outside of work, but i just have to work in order to make money, but the truth is: is that That's not how it works that it's something that you spend the majority of your time. Doing at least most of us do a majority of our waking hours and if you don't decide that you're going to enjoy work just in general, then work is going to be always a challenge, and that is i mean at a core level. I think most of us believe that we can choose to uh change our mindset and enjoy something or choose to find something we enjoy about something or not, and this plays into a lot of different things. We've talked about this a lot you see the technician or the installer who finds a reason not to finish a job or not, to do a particular hard thing um or not to get it done versus the person who always finds a way to complete what they're.

What there is to do and take some pleasure in completing things, and so that i think, is probably the number one thing that we look for in long-term success and not even in terms of who we're hiring. But in terms of, if you're going to do really. Well in your career, i've never seen somebody who does really well at a particular career who doesn't at least some degree hasn't decided that they're going to enjoy doing it they're going to take some pleasure in doing what they do. I can't think of a.

I can't think of a good example of that, so in terms of disciplines, um waking up every morning, or at least resetting yourself periodically. So that way you are convincing yourself you're telling yourself and your self-talk that this is something that you're choosing to do. It's not something that's being forced on you and in fact, when you hear most people talk about work, i shouldn't say most people. When you hear a lot of people talk about work when they are dissatisfied, their self-talk is all dissatisfaction versus.

Yes, we all have things. We don't like we all work with people who we don't always enjoy. We all have customers who at times are not the most pleasant, but in general, is our self-talk positive, self-talk towards hey. We want to be doing this.

This is the path that we're on. This is the path that we chose as adults. Um versus you know feeling like you're forced into it or feeling like you, have no other choice or whatever the case may be. So i think that's a that's a big one.

Um, i'm gon na jump right into some um to some really kind of fundamental things that i think get in the way of a lot of people being successful in their work life, and some of this is going to hurt some of us more than others. But to some degree it will hurt all of us a little bit, so i'm not speaking from a position of superiority here, i'm speaking from a position of having struggled with all of these things. Okay, so the first one is sleep um. If you do not manage your sleep, if you do not, if you're not intentional, about getting enough sleep, if you're not intentional, about sometimes not being able to do things, you want to do in order to get enough sleep so that you can perform your job, then You're going to struggle at work, and it's just that simple, it's literally just physiology like you, can't get around it.

If we don't get enough sleep, we're not going to do a good job, it's going to affect our mood. It's going to affect um everything and so being really intentional about that, especially when you're young. I think a lot of people struggle with it, because there's a lot of different things pulling on you and i'm not saying that your work is your most important thing. But in terms of your long-term opportunities success, all of that stuff um, especially when you're young, making decisions to uh advance yourself and your knowledge and your abilities uh in your position, are all things that are going to help you long term.

So i would encourage you to tend to your sleep, for some of us that's harder than others, and for some of us that requires boundaries, which is the next thing in our personal lives. You have to set boundaries with everybody. Everybody has to have appropriate boundaries, and this isn't to say one again, because when i say these sorts of things, people sometimes hear that i'm saying put work before family and i'm not because work has boundaries as well for sure. But everything has to have boundaries and generally most of us, as we walk through life bump into situations where we find in relationships, or we have relationships that don't have appropriate boundaries where people who have no real understanding of our work or who um, maybe don't value.

Our personal progress, the way that they should will put things on us that result in us not being able to perform our uh our jobs well, and that is not so just to be really clear. I'm not saying not to help a friend in need, i'm not saying that you don't care for your family or your friends. But what i am absolutely saying is that when we do what we do, that has a really quick opportunity to become one-sided and when it becomes a one-sided, you really need to make sure you put boundaries in place. Where there's an expectation placed on us to help out or do this or help me move or you know, come take a look at my ac because we're pals or you know it's my friend's cousin who goes to church with my uncle or whatever um, and you Know, can you just help me out with this um? I strongly suggest that you have really clear guidelines for what you are and aren't going to do, and you stick with those boundaries that you set with people, because otherwise - and i don't it doesn't - have to be the same for everybody i mean obviously you're not allowed To be doing side, work um outside of like your direct family and you're, not allowed to be doing any side work without communicating with your manager.

So don't hear that i'm giving you permission to do side work here, but there are definite things that everybody's going to be a little different depending on your relationships. It doesn't all have to be the same. I have pretty strict boundaries, but it's also because my circle is very wide meaning. I have a lot of friends and family locally, so that means that i have to set a little tighter boundaries um.

So i'm not telling you what it has to be, but you do need to. I would suggest that, in order to be successful, that you have some pretty clear boundaries in your personal life, and that is a discipline, it's something that you decide what you're going to do and then you do it. That's what disciplines are right. You decide you're going to do something and you do it.

So if you decide you're going to get a certain amount of sleep, it doesn't matter. If something else starts to draw on you, you go ahead and get that amount of sleep, because you know it's good for you, it's healthy for you and the same thing is true with personal boundaries. The next thing is uh substances and in the trades, especially there's a lot of uh there's a lot of alcohol abuse. There's a lot of drug abuse.

There's a lot of substances that come in and affect our abilities to do our jobs, and especially in a world where a lot of this stuff is getting more and more confusing. You know, a lot of a lot of things are becoming available, that weren't weren't once easily available, and i mean they were easy available, but not to homeschoolers. Like me, um, and so what i'm saying is, is that you have to be really clear about where your lines are. It's the same sort of thing.

A discipline is deciding what you're going to do and then doing it, and so, if you don't have lines drawn with alcohol, we'll just use alcohol as an example. If you don't have clear lines drawn, then you are going to make mistakes and when you do it will affect your job. So if you've ever come into work, a little hungover if you've ever skipped work because you're hungover, then you understand, you have an inappropriate relationship with it in that moment and a lot of us have experienced different things like that um. So i'm not passing judgment.

I'm just saying it's something that you've got to get some control over and again from one standpoint you can, you know, look at an employer standing up here, saying like i'm, like i'm passing, i'm passing judgment or i'm saying this for the for the benefit of calos And truthfully, yes, of course, as an employer, i don't want people drinking too much because it affects their ability to do their job, but also recognize that it affects your career. It just does because you think that other people don't know - and they do know and my encouragement just is just get a handle on it and i'm not saying that it's going to be the same for everybody. But again a discipline is deciding what you're going to do and then doing it. So i'm going to pause for a second there's.

Anybody have any questions about that. That was some that was some like deep stuff, any particular things uh that you want to ask, or you want to add to that conversation bert. Do you have anything um? No, it's good! I agree. Okay, jesse um, i would say the biggest thing, like obviously from an employer's standpoint: it's pretty straightforward, but from a personal development i think it it's significant um.

I think every one of these play a big role as far as getting enough sleep and i've been i've. Struggled with literally probably every one of these - and i think everyone in our position has um every human being that has a career and they're like i want to move forward with this struggle. With these three obstacles: lots of family, i found out pretty quick. I get tired, i don't want to do side work for family that i have enough to focus on without focusing on 12 family members right, sleep was a big one, especially when i was young football.

You know they have sunday night. You got monday night, thursday night, and it's just like before you know it you're up till 12 1 o'clock, so that was that was very hard as well, and it gets to a point when you're young, you can kind of get away with a little bit of It but then you kind of come in just sluggish. You don't learn as much. You don't work as hard you're.

The guy you're working with is frustrated with you, but you're young and you're just doing your thing and you can kind of you just pla it. It puts a ceiling on your success is what it does and when you kind of stand back personally and say like, why am i not moving forward, and sometimes i attribute it to um? Sometimes those course of actions we're shooting ourselves in the foot from a personal, um progression, if you will so i would my main thing would be we all struggle with this. We all have this in our lives and how we approach it does play a big factor in our personal success, so i would encourage you to look at it from a personal perspective of how is this: how are these three topics going to affect me? Personally, obviously, you want to appreciate and value what your employer provides you, but there's also what am i doing with my life? How seriously am i going to take this and when you decide to make it when you flip that switch up, i am going to take this seriously. It's very incredible! How that changes, how your career kind of, instead of it being a plateau instantly not instantly over time when you look back from that point, where you said, i'm going to take this seriously looking back a year, you're like wow, i came a long way yeah and I mean i remember when that happened with you specifically, like i mean you know, you decided to get married and you got really serious, really quick um, and so we all we all walk this to some degree um.

The quick thing to mention here, which is kind of a big, a big part of this conversation, is that none of this stuff happens overnight, none of it, but we make a mistake when we give up on things because of the amount of time that it takes. That's actually a really core mistake that as humans we make and it's getting a lot worse because we live in a society where answers are supposed to come easy. Now, things are supposed to happen, quick. We get really impatient uh with life.

We get impatient with everything, but but progress does not happen overnight. No progress happens overnight. All of it is a series of decisions where you decide to do a thing, and then you do the thing that you decided to do. I'm just going to keep repeating that, but that's cumulative and if you decide to do a thing and then you don't do the thing you decided to do then, the next day you have a choice to say: well i can't do it because i i can never.

Whatever i'm not good enough, i'm not whatever or you can decide. Okay. Yesterday i made a mistake today, i'm going to do the thing that i decided that i was going to do and that's true of all the things we've talked about so far. I didn't get enough sleep.

I drank a little too much whatever um, i i let my personal boundaries be breached a little bit um. You just decide next time and do it again and that's the discipline that it takes. Let's move into some specifics, so i think in terms of work focused attention on work is one of the number one indicators of success. If you look at anybody who's successful at anything, it doesn't matter and we say work but anything any famous athlete that you look up to any musician anybody who's really gotten successful at whatever they do.

I mean unless they've been like completely, you know, youtube lucky or something they focus their attention on a thing over a period of time until they develop some measure of mastery over it, and so for all of us again. This plays into that impatient side of things. In order for us to be really good at what we do, we have to have focused attention on that thing over time and within a particular day days that you get call backs are days that you did not have as much focused attention days that you do Not get as many callbacks or days that you had more focused attention again in aggregate you'd. Look at it in any individual day.

Maybe you got unlucky, but overall that's how it works. You're focused. You have focused attention on your work. Then you're gon na do better and those things that we talked about already those take away from focused attention, which is why they're so detrimental to your career.

So that's what we're looking for. That's the mission is the focused attention on our work, the next one. That's really big is communication. Discipline and communication discipline occurs.

I mean broadly our our closest relationships in our lives, our friends family. Those are the those are the most important ones, but then, when you take it into work, it has to do with customers, co-workers and um people who you report to when you exercise communication discipline, you're going to be amazed at how much things change in your life And what communication discipline looks like is guess what you decide, how you're going to talk to people, and then you talk that way to people rather than you wait until you see how you feel, and then you talk to people based on how you're feeling see the Difference there, it's pretty it's pretty clear how we communicate with people should have nothing to do with how we feel so i'm gon na wait. Does anybody? Does anybody dispute that statement? The way we communicate with people should have nothing to do with how we feel any dispute. So, if we're all in agreement with that, then that's a huge shift right, because how often is how we communicate with people dictated by how we feel.

I can tell you that for me, unless i'm really focused on that discipline, almost always i'm almost always dictated in how i communicate based on how i feel, if a customer, if i'm having a really bad day, i'm sick of it, i've gone to six different people Who i go to church with and they've all been trying to abuse the relationship, and then i go to the seventh one and they say one side weighs word to me. I want to backhand them right. That may have actually happened in real life, not the backhanding part, but the wanting to, and that's because i'm allowing my emotions to dictate how i'm feeling and then i'm allowing that to dictate how i communicate, i mean obviously emotions and how you're feeling are the same. But again, self-talk is key.

If i tell myself look i'm doing a job here, i'm doing a job here supporting my family. It's supporting the people i work with. If you have a little bit more of a wartime mindset as far as that goes, then you focus on the mission, and the mission is to do the job with excellence, to have a happy customer at the end of the day, regardless of how you feel about Them personally, then, the way we talk to people is no longer dictated by how we feel, and that is hard, and it will feel plastic to you at first when you start doing that, because a lot of us have never done that. If you actually think about it, sometimes some of us in certain relationships in our lives have always allowed how we communicate to be dictated by how we feel.

But when you start changing that you have to want to say one thing and instead say another and that will feel a little plastic at first. But that's where discipline comes in, because when you do that 20 30 40 times, then it starts to become natural. It starts to become an automatic response and it is not unhealthy. It is completely healthy.

It is healthy for us to take mastery over our speech until we can get to a place where we can completely control what comes out and a lot of people. Oh well. You're penning up all that anger and all that emotion and all that to some degree, yes and so find appropriate outlets. You know: go for a jog pump.

Some iron hit a heavy bag. I don't know whatever whatever you need to do. Do a primal scream into your pillow in the morning, whatever you need to do, but it is not appropriate to allow our emotions to dictate how we communicate and especially when you're looking to move up in the world. This is where a lot of a lot of people - you know you've, probably worked other jobs.

Most of us have worked other jobs and other people will call you a brown-noser when you control how you speak, even if you're not overly complimentary, even if you're not overly they'll, just oh, hey, you're, just you're, just kissing up to the boss. There is such a thing as being a brown-noser, a kiss-up right, and that is where you are intentionally um, you're intentionally buttering somebody up in a disingenuous way versus communicating really intentionally that just reduces conflict, so other people are having conflict you're, not having conflict. Why? Because you're thinking, through the way you communicate and you're communicating in that way, it's a big big level discipline, but the only way you get there is to do it the next time and then the next time and then the next time, building that habit. Building that discipline, what what are you going to break that down at all as far as like what what are some ways to decide to talk to people like um? What are the negative things you're, avoiding or the positive thing you're aiming at as far as like when you're thinking about? How should i be talking to people okay, so the question is: what are you want? Some specific examples is that these are these are examples or just you know some uh all right, so you have a customer.

You have a customer who's complaining about money. Okay, this is one. That's very work related right, so when a customer's complaining about money, what's your objective, what are you trying to accomplish? Are you trying to convince them that you're, right and they're wrong? Is that what you're is that? What you're wanting to do? Because if you are, then you're going to approach that in a very particular way, are you trying to convince them that you're valuable? What are you trying to do and it's a that's an honest question: what do you? What are you trying to do? Ronnie, if a customer's objecting to pricing um, i'm trying to show them the value of what they're spending. That's absolutely what the answer i was looking for.

Yeah you have to demonstrate the value to them. What problem is right now you have to demonstrate the value right and again, you have to demonstrate the value in what way, in the way that you want to demonstrate the value or in the way they need to have the value demonstrated in order to be convinced Of the value so when they walk back inside after i leave they're going to feel good about their purchase, exactly they're going to feel like they got a value for the money they spent and you just standing there giving them some long speech about them. And you see this all on social media all the time. Well, i just tell the customer this, or i just tell the customer that there is no.

I just tell the customer that convinces a customer who's having a price objection to not have a price objection. There is no, i just tell them what there is is you demonstrate value to them, and part of that is words, but most of it is through actions. Most of it is through sewing down the process. Saying: okay! Well, you know, let's, let's walk through what all we're going to be doing here.

You know when i say clean a drain that might sound like like one little simple thing: i'm just going to suck a drain line out, and that is what some people do. But for us we do a lot more than that, because we want to prevent this problem from happening again. So, let's talk about cleaning the drain panels, talk about pulling the panels off. Let's talk about using pan and drain spray.

Let's talk about everything you're going to do as part of that process. Slow it down have that communication, and sometimes you can have it really um. You know really on the nose just say: okay, so what do you? What would you like to see here? How you know is there anything else i can do in order to in order to give you more value for what we've done here today. I want you to feel like you've, received a really good value today, that's not for everybody but you're making it on them and how they see value and not on how we see value, because the point is is that we don't get to choose our customers.

All the time you know, sometimes we can sort them out over time, but initially especially, we don't get to choose, they called us. We show up, and so you have an intentional conversation that at the end of it, regardless of who they are, where they're from any of that stuff, are they going to feel like they got a value and it doesn't mean you have to like them right. That's that's a key thing because i think sometimes it's like well that person was a jerk. Well guess what there's a lot of jerks out there, but for every jerk there's two or three really nice people who really do value.

What we do so and then there's also sometimes where we don't do what we're supposed to do. We make a mistake right, and sometimes people are gracious with us, and so we have to be gracious with other people uh. What's another example, another example would be uh. Let's, let's go right to the right to a really common one.

How do i make more money and get a better position in my job right? How do you communicate that to an employer? How do you communicate that to me? You can communicate in a way that um is, is pushing your perceived value of yourself, which sometimes works once you've already established your value to the other person, but really in terms of what you're going to get paid or what position you're going to get within a Particular organization, it's all about how that person who you're talking to values what you bring to the table, and this isn't just true of good employers. This is true of all employers, because, again there's this balance between do. I want this person to keep working here. What value do they bring to the table? You know that's how that is how the world works.

It is all the balance of value, so it's the exact same conversation right, demonstrating your value, part of that through words and part of it through actions. It really is that simple, but when you focus on that, then it changes the way you speak, because your emotions could be. This person has no loyalty they're an idiot. They mistreat me all the time the dispatcher sends me on all the worst calls.

They drive me across, they have it in. For me, it was funny the other day um i want to. I want to be careful about how specific i get. I was uh sitting uh waiting to be sat at a restaurant and uh an outside seating.

A couple tables down was an ac technician, does not work at kalos, but i know personally, and this person was just griping up - a blue blaze about their current employer, just griping other co-workers sitting with them. Just oh, my gosh, the dispatcher is it's all the same stuff. You always hear uh, basically everybody's out to get them all the time, everybody's just out to get them and uh, and i happen to know that this person has a history of that um and they call this. I forget what book this is from, but it's some business book.

They call it the rule of bob, which is that, if bob has a problem with everyone, then bob is the problem right and we are all bob sometimes we're. We find that we're we're separating ourselves from people and we feel like we're a victim, but then we realize we're kind of a victim with everybody like we kind of have a problem with everybody and that's where you have to back up and say look the way. I feel about myself and the way i feel about how i'm being treated is mostly irrelevant in the workplace. What matters is, how am i going to demonstrate my value so that i get where i want to go right? What else am i missing bert you weren't? Even paying attention, no, you were you making notes.

So one thing in these videos: we get a lot of feedback that nobody's making notes, which means you obviously don't care. You know. If you don't take notes, you don't care, i never take notes. I agree with that.

Completely, i was also hoping that maybe you could just say some overarching general things on how you decide beforehand, the way you're going to talk to people in general um. You know just you know like a without gossip, maybe or emotions, because you said you know you. Don't allow emotions in there at all but you're talking about the negative emotions as well. Oh, what i mean is that emotions don't dictate that isn't to say that emotions don't exist.

If, if the emotions that you have are positive well, then absolutely good to express positive emotions, i mean it depends on what they are. I guess, but you are so beautiful. Calm down um yeah, so it really is deciding. Though it's deciding the type of person you're going to be.

It's deciding the way you're going to communicate. It's deciding how you're going to act, i'm a big one is - and this is i'll, give you an example of a very recent decision that i've made um i this is knowing yourself sort of thing, so this doesn't apply to all of you. This just applies to me when i feel disrespected by people. I get very angry and vindictive mostly quietly, but it's how i feel inside and if i allow that to dictate my further course of action with people, then it is not a good decision.

It does not go well, and so instead, a decision that i've recently made is is that, if i feel disrespected by somebody, then i'm going to say it just say that that's how i'm feeling. But i may not be right and let's just wait a day and then let's talk about this again, because if i wait a day, i feel completely differently about disrespect than i do the same day that it happens. Because then, i can see it for the perspective that it is, which is that a lot of times people are just being them. You know like they're, not they're, not imposing that on you they're just they're, just being there um or they just let their emotions control.

They just let their emotions control and they said something that maybe isn't isn't the best thing to say, um and sometimes just express. Sometimes it is appropriate to just express, like you know that that hurts me like or that um i feel like that was inappropriate. But i may be wrong, so, let's take a day, think about it and we'll come back and talk again about it. That's a decision that i've made and i think it's a it's only happened once so far.

But so far it's been a good thing and it's something that i want to continue to do. So that's an example, and it really depends on the person because we're all triggered by different things, we're all there's different things that um that come up - and this is the key thing here - is deciding how you're going to be and then being the way you decided. You were going to be and if you are not the way you decided you were going to be that's. Okay, just do it next time, that's all because none of us are going to be exactly who we want to be all the time, but it's so important.

I think to decide who we are and who, who it is that we want to be and where we want to go too what what is what and that isn't always going to pan out. You know things change a lot of times they change for the better. If i would have you know painted my life when i was 18 years old, i wouldn't have painted how how great this is of an organization and my personal life and all that stuff. But but now when i'm here, i can still be really negative about what it is that i have and that's true of all of us right so having that future, but then also being really clear about the present um, just going to close off a couple things That are the same sorts of disciplines.

Diagnostic process is a discipline. How are you going to approach diagnosis? Are you going to jump all over the place, or are you going to have a really clear diagnostic process so that you know you came to the right answer and that varies depending on what you're diagnosing a lot of people? You know i get this question a lot on online. It's like well, what's your diagnostic process, i mean there's like 50 different starts to a diagnostic process. You know.

Is it a water leak problem? Is it a refrigerant problem? Is it an electrical problem? Um, you know. There's a lot of different a lot of different things. I only came, i said 50 and then i only came up with three off the top of my head, so that was kind of weak combustion. Airflow, that's five times ten um.

So diagnostic process is a discipline task. Efficiency is a big discipline. I did the change out with gavin, uh and jesse came and helped at my house, and i realized that, like it was taking me forever, mostly because i mean granted, i'm slow, but mostly because um i just didn't, have the discipline of the task. The right order to do things and the right tools and the right kits and the right materials and all that stuff, just going back and forth to the van all the time and oh crap.

I don't have this oh crap. I don't have that um you're. The light is blinking on the big camera there. I don't know what that is.

Does that mean it's running out of batteries? Do you think? Maybe okay? Well, i guess we'll just live with it. Uh yeah, it probably is. If we have the power core yeah that should have been plugged in um, because there is a power cord somewhere all right, we're gon na we're gon na we're gon na skip that um, so task efficiency is huge. Proper closeout is huge.

So if you're a service tech that means walk on the job before you leave and making sure the equipment's running, making sure the drain's draining and making sure your tools are picked up. That's a discipline organization is definitely a discipline and that looks different for different people. Some of you are going to be people who put the tool back in the exact same spot every time, and some of you are going to be people who reorganize your truck at the end of the day, and some of you are going to be people who Reorganize your truck at the end of the week, and i'm fine, mostly with all three of those, but what i'm not okay with is the person who reorganizes their truck when they change trucks like that's the one, that's not working, because it doesn't work. That's the reason.

It's not because of like some personal judgment, it's because that way doesn't work, so we all have to have patterns and disciplines that just happen, and it doesn't mean they happen. Every time doesn't mean you're perfect, but it means that this is how i want to be, and then you make the decision and you be that way: learning and personal growth. If you decide that you want to grow in this trade, you want to understand something more. You want to understand schematics, you want to understand airflow, you want to understand management skills, then that doesn't just happen.

It just doesn't even in an organization like kalos, where we really do want you to learn, and we want to help you learn. We don't always have perfect processes for it. It's funny, because people from the outside will look in and be like, oh man. Well, if i could work at a place like that, if you could work at a place like this, it would be very much the same as it is where you work now, honestly, there are some really good things here: um jesse just give me a face.

It would be amazing if you worked here. I want you to work here. The mindset you have, though, now is the mindset you would have. If you worked here, because there are so many things that we fail on, there are so many things we could do better and if you came here and worked here, you would see those things you would be disappointed right, um, it's all a matter of who you Are and whether or not you take the opportunities to learn and grow based on the opportunities you're given and there are bad places to work and there are good places work, i'm not saying there aren't, but you as an individual have the ability to break out of That rut regardless, and so your mindset about learning, if you want to learn schematics three months from now, you could be amazing at schematics.

If you want to understand everything there is to know about airflow three months from now, you could be one of the best air flow understanding. Technicians out there 90 days is actually kind of a proven number for habits, and so, if you decided that you were going to spend 15 30 minutes researching understanding pulling out tools, doing it on your own house tuning in the training room unit every day by the End of that 90 days, you would be a master of those things, not really a master, but a master compared to your peers. Right and i've said this time and time again. So often people will act like you get this on on youtube.

People like man. How do you know so much stuff? Give me a break like i don't know so much stuff. I read manuals and sometimes i read a manual right before i make the video. So i didn't really remember: half the stuff i read the manual, then i make the video.

Isn't that amazing? Aren't i smart? No, i just read. That's all so like you. Don't have to have an incredible intellect um. There are people who are at different levels and different talents, and not everybody needs to be the same, but it is.

The key thing is for you to decide what it is. You want to be, and then take those actions to be that and the final thing is breaking out of ruts, because all of us are in a rut of some sort, all of us and sometimes we're in a rut and it's a good rut. It's a rut that is uh that isn't impacting us negatively and that's fine. You know you like to eat a certain cereal every morning, wake up at a certain time or do a certain thing in the weekend.

That's fine! Those ruts are fine, but a lot of the ruts we're in are ruts that are damaging to our careers and damaging to our personal lives. Frankly, which is far more important, and i would encourage all of you to think right now about what ruts you're in for a lot of it is communication patterns. It's a big one and just decide to break out of that, rot whatever it is, and if you feel like you can't, then that is an area that you want to lean into. You want to press that sore.

If there's a rut that you feel like you can't break out of that's the one you need to break out of the most. It really is that simple. So if it's addiction of any sort, if you know you're addicted to anything, i don't care what it is. Then press that sore, you might as well face it you're addicted to love um yeah.

So so you really want to do that because, honestly, if there's anything that i can do, that could possibly help it's just to challenge you to do the thing you already know. You need to do and then, when you do that thing that you know you already need to do, then that is all the credit to you. It's certainly no credit to somebody who stood up and gave a meeting and challenged you a little bit. It's all on.

You actually did it, i mean right now. I have like six things that i'm pressing and it hurts like hell, but it's good and you have to do it like and you're gon na have to do it. The rest of your life, you're gon na, have to do it the rest of your life, so you just have to embrace that you have to own that um and that's what i that's what i want for you guys and that's really goes beyond kayla's. It goes beyond you know, however long you're here i hope it goes well, but when you go to the next thing and the next thing and the in the relationship choices you make and all those things if you live that way with disciplines, then it'll go a Lot better than if you don't the end have a great week, so you.