Something is not right, the electrical struck again... Oh well more work for me
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This video is brought to you by Sportland Quality, integrity and tradition. All right. Last weekend I had a service technician that was on call and he got a service call that an exhaust fan wasn't working. It was actually Friday afternoon.

So we rushed out here because they couldn't cook and what we found was that this exhaust van right here had a bad motor. The technician the motor was locked up, it was burnt. it was all you know fried inside the motor. So the technician went, picked up a new motor, came back out, installed the motor and when he installed it he went to go check power and realized that they didn't have three- face power.

So we found the reason why the motor went bad. They had lost three- face power. He did a little troubleshooting I Don't have footage of this but what actually happened was right here in this junction box down below the roof deck. a wire burnt.

For some reason they lost one of the three-phase wires so the motor was single phasing and it burnt up the the motor. well because it was below the roof deck. Uh, there really wasn't much we could do. So we told them to call an electrician.

They called an electrician out on Saturday morning the electrician came out, pulled new wire to the panel and my technician came back out. Saturday Uh, evening hooked up the motor the rest of the way because we left it unhooked because we didn't want anybody to be responsible for powering it wrong or anything. So we made sure we had the right power powered it up. Exhaust fan was working but then my technician went downstairs into the electrical room where the motor starters are because why didn't the motor starter trip right? What happened here? So he went into the motor starter panel and found some really weird stuff of which I'm here to correct now.

Okay so this guy I came out once everything was working on it, everything was fine. but I also went into the electrical room and my technician was correct. wait till I get down there but you'll see the electrician I don't know who knows some weird stuff happened. So let's get down there and see what happened.

All right? So we come into here and if I remember right? Yeah, this is the the one. So this is a motor starter. This is here to protect the motor. It has a contactor coil built into it.

When they turn the the 115 volt power switch on at the hood system, this pulls in but if there's a problem with the motor overloads, will um, open and the motor will stop working. Okay, the theory is that this is supposed to protect the motor before it burns up, it's it's Advanced protection. essentially. Now, this is a really old system, but it's much more advanced protection than just say, a circuit breaker that just looks at the current right.

This looks at the current a little more precise. essentially. Okay, now of course there's more precise than something like this too. But electrician pulled new wiring.

First and foremost, this green ground wire identifies as blue. This white wire identifies as red. I Guess right here. and this black wire does.
Doesn't want to go through the overload, so it goes to the other side of the overload. Now why the electrician did this? I Don't know. Maybe just maybe it was a Saturday Maybe he didn't have the right color wires. And you know, functionally, a green ground wire still functions the same as a black or red wire.

Okay, but the idea that it's green, you know, indicates to some people that that is going to Earth to ground. Okay, you want to do a better job of Taping that if you're going to tape it. I You know this is kind of a half-ass job of taping it. This right here is amazing.

Just a piece of red packing tape like look, it identifies as red. That's lovely. Okay, so um, I'm going to go ahead and replace this motor starter. I Don't know why the overload was bypassed like that.

Okay, uh, I have no idea. but I'm going to go ahead and start over. We're going to put a new motor starter in there and we're going to do our best. I'm not going to pull new wire because the electrician already did the work, but I'm going to go ahead and properly take tape this up.

so that way it's more the right colors kind of a thing. So let's get into this. started by shutting off all the breakers for the exhaust fans, disconnecting everything. Um, and then we're just going to slowly unhook everything now.

I Capped my control voltage because I did turn control voltage back on. So that way they have lights in the building and the hoods and stuff. So I just capped it off for now and then I'll turn it off when it's time to hook the control voltage back up. but we're just going to disassemble everything, get a new motor starter put in, and then wire, you know, set it and everything.

I've got my new motor starter assembled, which just basically means a contactor and an overload relay and it's all about how you wire them so that way it disconnects the load if there's ever a problem, so we'll wire that up. Uh, it's 120 volt coil on this guy and then the overload range is 2.5 to 4 amps. So what we're going to do then is get in here. We got to mount this on the back wall this unit.

You can screw this in if you want, but I prefer the den rail mount. So I'm going to mount the den rail back back here and then we'll clip this guy on and it'll be super easy to service. The little details separate. You throw a level in there, get the D rail level, then the starter sits level.

You know what I mean I did my best just polish in a turd but I taped up the lines, made sure that they're you know the right color and everything. Now these units I have the control voltage back on. These units are always shipped in a tripped position. Okay and right here is where we set our overload.

We do not have high voltage on at the moment so for now I'm going to go ahead and set my overload high and then we'll dial it in. Once we go up on the roof and figure out where we exact setting needs to be. so we just hit reset. Now it's pulled in.
Okay, so the way that I have it wired is the common neutral wires. coming into 95 and then coming out of 96 is going up through here and into the coil right and then you have 120 volts coming into. A1 Okay, this is the way that it's set up that way if it trips, it stops the motor starter because it opens a circuit right here and then it stays open. So now we can go ahead and turn on the high voltage and go make sure that I got the rotation correct.

I mentioned that Uh, we needed to check the phase rotation. This motor is spinning counterclockwise. Okay, it's hard for you guys to see. It may look like it's spinning clockwise, but it's not.

Um and the rotation indicator down here says this guy should be spinning counterclockwise. so our motor rotation is correct. Now, let's head downstairs to set the overcurrent protection All right. So we have our motor name plate right here and our motor name plate says that at 208 volts, which is what we're running on our circuit, we are allowed to run 2.54 amps with a service factor of one.

Okay, so I used to size these uh, whatever. The current was times 10% and technically you should be sizing off of the service. Factor So with the service factor of one, we're going to take the 2.54 * uh, 115% % and then we're going to find our current value. So when we take that math, we come up with an overcurrent setting of 2.92 All right.

And then if we look in here, right on, here is our overload. So basically we need to set it right at 2.92 which we're just going to go right there. Okay, so that's our overcurrent protection right there. We are currently running 2.15 amps, so we should be good to go and just to confirm.

Let's verify that we actually are delivering voltage. so we are under the 208 volts at 203 volts. so we're good to go. so we should be protected on this motor.

Now it's a little bit cleaner in here I've definitely got some trash to clean up and everything and uh, I'm interested in that guy. I'm going to look into that guy a little bit too cuz I don't know if they have an overload that's bad on it I know for a fact that uh, the technician that was out here over the weekend measured voltage coming out of those overloads and we had three-phase voltage going up to the roof. but we did not have three-phase at the motor and he found the problem to be at that junction box and below the roof deck. So that's why the electrician had to get here.

So when my technician came back to start it up and he saw that that overload was bypassed right here, he was like, what the heck and that's when he told me about it. So we let it run. But I came back today and went ahead and dialed this in and finish it up. So we're good to go on this one.
Um, this heater right here was bad. so that's why it was B Pest and I don't know what happened with that though. that's what I'm confused by I don't know when that went bad. but regardless, we went ahead and changed the motor starter.

You can see that these are just a fusible element. Essentially, let me pull this one out. It's just a fusible element. when the current gets so high, the metal melts.

This starter also wasn't wired correctly. Um, they basically weren't set up to disconnect in an overcurrent situation because this thing was disconnected I don't know what was going on here. But regardless, instead of trying to play with things on an old unit like this, an old starter. I'm not going to try to rebuild this.

This thing's beat up. It's all burnt inside. It's just easier, faster, quicker, and cheaper to go ahead and replace it with a new motor starter like I did. It's back up and operational set for the current setting for the proper current setting and everything is good.

Motor starter systems for exhaust fans and smoke detectors or duct detectors for air conditioners. Those are two of the things that I constantly find not wired correctly or not set up correctly in this situation. this is an older system. Um I'm without the customer's permission.

I'm not going to reinvent the wheel with their entire Hood system. Okay, but I can tell you that that hood system uh could use a a refresh right? All the motor starters uh should be rewired set up properly. Uh I I can guarantee you that they're not right I didn't go through it, but I can just pretty much guarantee you that. Um, I do a lot of work with motor starters and Hood Control Systems I'm actually in the process.

Um, and I'm going to try to film this one, but I'm actually in the process of bypassing a Smart Hood system right now where it had Smart Hood controls and it's this whole thing. So if I can get good footage on it, stay tuned. I'll show you guys the whole process of going through it and bringing it into compliance. but regardless in this situation.

Honestly, okay, I'm going to tell you guys something. I don't like to talk crap on people. Okay, but the particular electrician that did the work at this job. they are the same electrician that I've had a lot of issues with.

they are a huge company that works in Southern California and they work in a lot of restaurants and I've had a lot of issues with them. Okay, um, I I have a video a while back where a disconnect switch was totally ruined because the electricians they wired it. it was just nuts. It was the same company.

Okay, it is what it is. You know it's not my duty to, uh, get involved with the customer. the customer. They know that there's issues because I constantly have to come behind them and fix things so they know on a corporate level.
they know too. I don't know why. It kind of baffles me as to why they still continue to use them, but that's not my thing. Okay I'm just here to make sure my equipment's operating properly.

This is part of the reason why I Do Not let them start up my motor. Okay I left. had my technician leave our motor completely out of the picture. That way, when the electrician did it all, then I could go back back in and make sure everything was correct and hence we found some issues.

Okay when I see those three wires the green, black and white I kid you not I wouldn't be surprised if they wired this for like 115 volts and I wouldn't be surprised if you know I I don't know I have no idea what they were doing. but regardless I came back in I changed the motor starter I don't know why that overload was bypassed because it wasn't bad before. like 100% sure it was not bad before. so I don't know.

This is why I have serious trust issues. Okay I do not leave stuff set up for other people to wire it and start it up because good gosh, the stuff that could happen. So we always come back in and try to make sure everything was done correctly when we have to have another vendor come in and help us. Okay, so in this situation I went back in I sized a new contactor and overload which Together made a motor starter which essentially has overload protection and I kind of missed a key point in the video when I was explaining that a motor starter is more of a precise, uh, control of the motor.

It's not so much that it's just that a breaker is meant to protect your wiring. Okay, it's meant to make sure that your wiring doesn't melt and a motor starter is there to Simply protect the three-phase motor or the singlephase motor. So be it if you want. Okay, it's there to protect the motor.

You set the current, uh, you know, just a little bit over the service. Factor Depending on what the service Factor factor is and another thing that I want to say too, you always want to read the motor manual, the manual that comes with the motor, or reach out to the manufacturer to find out how they want you to set motor protection. Okay in this situation. I Confirmed via documents on the Internet that this particular motor had a service factor of one.

We should set it at 1.15% or 115% and that's what we set it at. That service factor means that the motor can run at that higher current value for a limited amount of time. You never want to have a motor operating within the service Factor all the time. it's only there for short periods of time.

Okay, and you always want to lean on the motor manufacturer to find out where you should set your overload protection for your Motors Just don't trust some guy on YouTube Do your research yourself too. Okay, so we got the motor starter sized correctly, installed correctly, wired correctly, and I cleaned up the wiring as best as possible. Now the bummer is is that Beyond on that motor starter box right there, you have green, white, and black wire running all the way to the roof. That's kind of a bummer, but you know that's why you never never trust just the color of a wire to indicate anything.
You always verify check voltage, make sure that it's actually what you think it is. Don't assume because assuming will get you killed. Seriously. Okay, no joke.

I've seen some crazy stuff out there, so don't assume. Um I've told this story many times, but you you know before I Understood what was going on the first time I ever worked on a Uh Corner Grounded Delta right? I was at an old Industrial Area it had a shopping mall and I was checking voltage to something cuz it wasn't working right and I was checking voltage to ground on a three-phase system. It was a 230 volt three-phase system and one leg to ground had zero volts. but across all the legs I had three-phase 230 volts and that scared the crap out of me because if you go in there and assume you know that you just don't have power and you don't know what's going on, that's a corner ground.

or yeah, Corner Grounded Delta System Um, that'll get you. Okay, you get electrocuted by that if you don't know what you're doing. So don't ever assume always be. you know, research and figur it out.

I I Encourage you guys to Google a corner grounded Delta System: It'll blow your mind. the way that they work it's it's really interesting and it's kind of scary that when my butt puckered when I checked voltage cuz I I was checking voltage, checking voltage checking voltage and then three-phase and it it was like wait, what the heck and I remember calling an electrician buddy mine then he's like wow, where you at and then he explained it to me but it's a whole crazy thing. So anyways, hi digress as usual: I go off on rants, right? I Really do appreciate you guys making it to the end of the video. Hopefully you guys get something from this.

Thank you so very much. Remember, if you're interested in supporting the channel, couple different methods. The easiest way is simply watch the videos from beginning to end. That really is the easiest way.

Uh, you can support the channel uh by purchasing tools through True Tech Tools Uh, go to True Tech Tools.com find something you like. Use my offer Code Big Picture You get an 8% discount on majority of the items on their website. There's a few things it doesn't apply to, but when you do use that offer Code Big Picture Again, one word: uh I get a small commission from that. So that's a great way you can support the channel via Paypal Patreon YouTube Channel Memberships: There's links in the show notes often times on the YouTube channel memberships.

unfortunately I can't do it for PayPal or Patreon, but on the YouTube channel memberships because of the way that YouTube does things I have it set up if I get these videos done in time I usually release them early to the channnel subscribers on uh YouTube channel memberships so sometimes they get them early. That's just one cool Park Um, you can also support the channel uh via my website Hvacr Videos.com we have merchandise available: Hats, beanies, sweatshirts, hoodies, stickers, all that good stuff. So check it out! Uh again I think that's everything that I need to say thank you so very much for making it to the end of the video and uh, we will catch you on the next one. Okay.
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40 thoughts on “Something is not right”
  1. Avataaar/Circle Created with python_avatars chara dremur says:

    The thumbnail looked like a video game… Hmmm i have an idea…

  2. Avataaar/Circle Created with python_avatars D says:

    I got sent out to a newly built restaurant of one of the largest burger chains after work. The electrical contractor couldn’t figure out the controls for the fire suppression system which tied into the cooking equipment. I get there and ask the electricians who’s in charge. All five gesture they don’t speak English. As I’m walking out one of the guys runs up and magically starts speaking English. He shows me their rough in and the wires change colors two to three times with most of their runs because they were too cheap to buy more wire. I call my boss, he talks to the general contractor and I end up having to stay there all night tracing out their shit. They were still short on their rough ins so they had to go out and get more wire. After I was done I took photos of their spliced wiring to protect myself and told the general contractor to have them rip each wire out and replace it with an unspliced run. The next day I get a call from the general contractor asking me to guarantee that all the wiring will pass inspection. I laughed my ass off and told him “I’m an hvac guy not an electrician. Don’t put this on me. Spend the money and hire a qualified electrical contractor to redo everything if you’re worried”

  3. Avataaar/Circle Created with python_avatars S W says:

    If an electrician did that here, they'd be sacked. In some instances it is ok to sleeve different coloured wires to indicate a different colour but a green wire should NEVER be sleeved to any other colour or used for any purpose other than grounding. If the electrician didn't have the correct cable for the job they should have gone and got some.

  4. Avataaar/Circle Created with python_avatars tytig94 says:

    That thumbnail is so clean looking it looked like a simulation. Nice work!

  5. Avataaar/Circle Created with python_avatars Matthew Wadwell says:

    I would have quickly checked the other motor starters, as it possible that this is NOT the only faulty disconnector……

  6. Avataaar/Circle Created with python_avatars Lewdacris says:

    What a fuckin hack job on the electrical 🤦‍♂️

  7. Avataaar/Circle Created with python_avatars Tom Jones says:

    What would be wrong with testing and replacing the heater if the contactor is still good? I look at it like this: I can save the customer alot of money. Heater only costs $20 vs $350-700 for a new contactor? So in the end I can get the job done for cheaper and quicker. Charge the same labor and make more money in less time? I know your not makeing as much on the part but my customers appreciate me trying to save them money!

  8. Avataaar/Circle Created with python_avatars Jess Cabz says:

    Great works sir Service area Orleans??

  9. Avataaar/Circle Created with python_avatars Everyday Projects says:

    Really nice fix on the wire color coding. It is a shame that some people leave sloppy work. You made that motor starter install look fantastic. Job well done, as usual for your channel!

  10. Avataaar/Circle Created with python_avatars #chimera #Shurekein says:

    Sir good day can I apply to your company. HVAC Assistant Are you in Barrhaven ?

  11. Avataaar/Circle Created with python_avatars Blue Collar down under says:

    Chris, is it possible the EMF affects the bearing in a motor? cheers

  12. Avataaar/Circle Created with python_avatars Clake says:

    Thank you for doing that starter upgrade correctly! Great Schneider equipment, DIN rails, wagos, all tied up with zip ties, wires nicely wrapped to match colors. First time I was happy watching an american electrical installation! Great job, keep it up! 🙂

  13. Avataaar/Circle Created with python_avatars Fidik Vien says:

    The electrician I think decided code wasn’t for him…. Green #10 it looks like marked blue? I mean come on dude we all learn you can’t do that mannnnn

  14. Avataaar/Circle Created with python_avatars Evan says:

    Its amazing how you, a HAVC technician, have the actual colored tape that a speciality electrician doesn't have 🤦 Are you in Ottawa ?

  15. Avataaar/Circle Created with python_avatars 76queen says:

    Great videos.
    While setting the overload to the rating of the motor is ok, it is not best practice.
    Most electric motors are multi use and are suited to a wide range of applications.
    The overlaid should be set to the design rating for the appliance. As for example in your video, It was drawing 2.15
    amps adding a percentage to correction value to that figure will provide better protection for the motor.
    I have always set overloads to either the maximum load of the motor or if possible to a slightly higher rating then the running current. Knowing the motor will trip the overload and disconnect power after single phasing or having bearing failure for example leading to burning out the windings.
    Regards
    Firth
    Downunder

  16. Avataaar/Circle Created with python_avatars Travis Ellis says:

    i identify as an hvac technician.

  17. Avataaar/Circle Created with python_avatars Petter Gårdö says:

    Your rants are always really interesting. I like them.

  18. Avataaar/Circle Created with python_avatars Gcanno says:

    Keep ranting, that's life saving information .

  19. Avataaar/Circle Created with python_avatars sparky obrian says:

    Im thinking that the “electrician” was someones $6 hr buddy who normally is a fix it man / fork lift operator, not a real commercial electrician

  20. Avataaar/Circle Created with python_avatars Steve Urbach says:

    A commercial electrician that does not have coding tape in all colors (208 or 480)?
    It is common to use 3 Blacks and code them with tape, but not what that person did.

  21. Avataaar/Circle Created with python_avatars SuperVstech says:

    I ALWAYS wonder why customers call back thise guys…

  22. Avataaar/Circle Created with python_avatars THE PUBLIC EYE says:

    What kind of electricity don't have at least black wire and code tape. I think someone at that restaurant did it themselves.

  23. Avataaar/Circle Created with python_avatars JR Exwing says:

    Chris, I would have pulled the wire myself! Avoiding much of this as well as the added expense to the customer.

  24. Avataaar/Circle Created with python_avatars Seanthiar says:

    I get goosebumps seeing that an electrician just recolors a wire. There are enough situations were some idiots think they can steal ground etc. and just cut a used wire to cut in the loop to connect their own things to save pulling their own cable. Recoloring is strictly forbidden where I am from and can get you prison time if something happens because of recoloring the wire. And you pay for any damage that happens because of that. It is against code were I live. Use the right wire or if you use the wrong colored in an emergency make a warning label and exchange it for the right one asap.

  25. Avataaar/Circle Created with python_avatars atsimas says:

    USA should upgrade their electrical system to EU system. That way you don't have to have "corner grounded delta" of other weird stuff in your system, in order to cheat- make 220vac.

  26. Avataaar/Circle Created with python_avatars atsimas says:

    That's what you get for not universally standardizing color schemes of cables. Service area Nepean??

  27. Avataaar/Circle Created with python_avatars Rod Graff says:

    What a flaky electrician. He needs to find a new trade. I can see why you ended up doing it yourself. Most electricians are just wire pullers, and he couldn’t even get that right. Most of them know nothing about troubleshooting, and don’t even know what motor starters are. Right you are for multiplying the FLA by the service factor. I find most heaters installed are the incorrect size for the motor. heaters can trip due to an,y loose or corroded connections in the circuit. Hope you checked all of the connections from the breaker panel to the starter. I once had a loose mounting screw on a breaker, that caused the heater to trio in the starter, due to the wire running hot. Service area Barrhaven??

  28. Avataaar/Circle Created with python_avatars Metalfusion says:

    one or two bad electricians can bring a whole company to its knees..big egos and little skills, I dealt with them for 34yrs..retired now and much happier Service area Kanata??

  29. Avataaar/Circle Created with python_avatars Dwight Doane says:

    What a hack of an electrician – I have seen better work by my brother in law (trust me he thinks twisting wires is all there is to it) What kind of electrcian doesn't keep a collection of electrical tape in colors ? – I will not go into the motor starter but really ? such a fucking hack

  30. Avataaar/Circle Created with python_avatars Matthew Wood says:

    Did you leave the Overload in manual or automatic? Manual I hope

  31. Avataaar/Circle Created with python_avatars That Bearded Guy says:

    Cant wait to see the video you talked about. Hope you and your family are doing well.

  32. Avataaar/Circle Created with python_avatars Brian Mcdermott says:

    Great info, Chris. Thank you. Give credit where credit is due.

  33. Avataaar/Circle Created with python_avatars Rob van de Schepop says:

    Thanks for the interesting videos you publish. As a software engineer most of your subjects are way out of my work field.Having said that, we are producing power quality analyzers, so three phase systems are familiar.
    Please do not stop your rants, the are insightful and also fun.
    Greetings from the Netherlands.

  34. Avataaar/Circle Created with python_avatars lapub says:

    Hi! The thermal protection is made to trip if there is not the same current in all legs. If you run out of two pole starter, you may use a 3 phase on a single phase motor by wiring T2 out to T3 in and T3 to the motor.

    You're so used to see exposed (hot or live don't know the appropriate words in US english ) big bare metal everywhere in electric box, that's you couldn't resist to add some "spice" to this poor "European style" motor starter ! By ripping off the plastic to run the control cable under the plastic cover, you give access to the live screw.
    Even if it look better this way, it was not made to be this way. It's still far better than the old one (and almost all other equipment I could take a glimpse on your channel) but you increase the risk of electric shock.

  35. Avataaar/Circle Created with python_avatars Dan the Lion says:

    funfact: in germany we call the Din rails "hutschiene" wich ruffly translates to hatrail as from the side it kind of looks like a hat. and like 99% of electrical equipment here is compatible for this type of rail wich makes building big switching stuff a lot easier Are you in Orleans ?

  36. Avataaar/Circle Created with python_avatars Crazy Bikerguy says:

    So with the slightly lower voltage (203 vs 208) do you have to adjust the allowable amperage higher or is the difference small enough to not matter?

  37. Avataaar/Circle Created with python_avatars Mark Boulton says:

    I feel confident that in Western Australia work like that would lose the electrician their license.

  38. Avataaar/Circle Created with python_avatars John Chuprun says:

    Honestly, I don't think the customer knows. They may know that yeah that electrician isn't the greatest, but I don't think they understand just how crappy it really is?

  39. Avataaar/Circle Created with python_avatars Paul Matthews says:

    Using Green or Green/Yellow for anything other than Earth is a hanging offense in Australia.

  40. Avataaar/Circle Created with python_avatars ICountFrom0 says:

    Due to a movie I saw a long, long time ago, I like to say, "Assumption is the mother of all f-ups."

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