This was a service call on a walk in freezer that keeps turning off. I found that the unit had a bad condenser fan motor causing the unit to turn on and off via the high pressure safety switch. It happened so many time the compressor went off on thermal overload.
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This video is brought to you by sport, l'm quality, integrity and tradition. The complaint today is that the walk-in freezer is is turning on and off downstairs at least the way they think it is that it ranges from zero to thirty degrees, and it's been doing it for about a day or so I went down there, they have one Evaporator fan motor that is bad I'll, show that in a minute, but there's not a massive amount of ice buildup or anything, and it's about 28 degrees in the box. Right now I came up onto the roof and the compressor is not running and the condenser fan motor is running on the left. It does not seem like it's going fast enough and the one on the right is barely running so we're gon na pull this cover off and get dig into this and figure out.
What's up okay, so we're gon na get our meter out and check voltages. The compressor is hot to touch we're gon na check, compressor contactor down here is pulled in so we're gon na check voltages now alright, so I'm gon na check the top of the contactor, which is line voltage line one to two s2o. One line two to three is 204 in line 1 to 3 is 2 or 3, so we have 208 volts 3 phase coming into the contactor. Let's test out 1 to 2, as 201 2 to 3 is 204.
1 to 3 is 2 or 3. So we have 208 3 phase coming out of the contactor potentially going to the compressor. We can open this guy up right here, I'll pop it open and we'll test voltage out the compressor more than likely, let's cross our fingers we're off on internal overload safety protection. I'm guessing because we have a bad condenser fan motor, but we will check voltage to verify that the motor is in fact that so, if I follow, we've got two motors, so we've got two sets of wires.
This is one motor. This is one motor right here and if you follow those over each of those goes the line 1 and line 2, so both of our condenser fan motors have 208 volts and that right motor is not running. So the right motor is bad, but we need to test to see if the compressors off on thermal or internal overload or what so I popped the cover off the compressor. Just this little cover right here and we're going to test voltage to see if, if the compressor has voltage going to so we're going to test 1 2 2, we have 201 volts.
1. 2. 3. 2.
Oh 2, volts in three two one: two, oh four volts! So we have voltage going to the compressor and our next step is to pull the wires off an ohm amount to see if we have continuity. If we don't have continuity, then we're off on thermal overload. Hopefully, okay, so I powered it down at the disconnect we're going to confirm that we have no voltage we're good test, a ground, good okay, so now we're just going to pull the wires off now. This is a reciprocating compressor.
It's a piston driven compressor, so it does not matter the rotation. It can go backwards or forwards. It doesn't matter which way the piston goes up or down. It's all good.
Okay! So now we're going to put our meter on continuity. We're gon na test continuity between the wine hands. One to two is open, one to three is open and then three to two is open, so we're open on all of our windings and that's right in there. So we're gon na try to cool this compressor off and hope in the meantime, we'll change that condenser fan motor too and then try to cool this guy off and then hope that it resets all right. So I found this new product on social media. It's called a cool, presser I'll, put a link down in the video. I have no affiliation with them. I just I bought one from they, don't even sell them at supply houses, yet it's someone that made them themselves, but so far it's pretty cool.
I mean you can always cool off a compressor yourself, but the cool thing is that's magnetic and there's a big enough gap between the compressor, the magnets in the middle. So that way it allows the water to flow over the compressor to reset the thermal overload faster. So we're gon na let this run for about five six minutes, cool that compressor off and then we'll check to see if it reset all right. So I've been letting this run for about 20 minutes or so.
The problem is: is that we're out in Palm Desert? California, it's probably about a hundred - and I don't know 110 today and their water temperature is probably 85 degrees, so it took forever once I cleared the lines now that water is probably down to 80 after I cleared quite a bit of water up this thing: we've Flooded this whole area with water, okay, so reading continuity. Now, let's get a good one point our way: 1.06. 1.08. So we reset normally inside the compressor, so we're working on changing that condenser fan motor and then we're going to try to start this guy out.
But for shits and giggles I'm going to go ahead and keep cooling off that compressor. I'm gon na hook it up electrically, put the cover back on and keep cooling it off and then we'll rinse off the condenser and then start it up. Hopefully so we changed that right side, condenser fan motor. I really want to change the left.
One too, I don't have one with me: I'm contemplating going to get one but anyways we're going to get it up and running, and then that way we can make sure this compressor is good. So now is the true test. Let's hope it don't blow up. In my face there she goes.
She is running now we're gon na watch that head person climb because it is 110 outside right now, condenser fan motors, look like they're, spinning, slow and stuff, but it's the camera at spinning, Forex speed, it's moving. It's actually got a wet condenser right now too, and I believe it has the digital control, so it's probably pumping down until the digital control turns on yeah cuz. I install the digital control if you guys have been watching if your original og Watchers or whatever this is the one where I put a door alarm kit on the walk-in freezer. I changed the hinges, put a dick sold door, alarm change, so we had a bad evaporator fan motor right here. We went ahead and replaced it. This is the new one and it was all frozen up with ice. So we got the ice. All melted put in the new motor and we're gon na replace the blade to got a new blade for it.
Put that on and then hopefully start this thing up alright, so we changed that II, bat motor. I ended up changing the left side. Condenser fan motor also that way we have two new motors. These motors fail about the same every year they just the sand and the heat just where it's not it's just so ridiculously hot out here in Palm Springs area, Coachella Valley, so we're just gon na watch.
This unit come down in temperature now and then, while we're up here, they've got a bunch of other condensers that are pretty dirty. We're gon na give them all of rents, and we got nothing else to do a lower wait for it to come down to temp. That way, we don't generate more service calls it's so crazy right now believe it or not. I don't need any more service calls.
So, while I'm on a location, it's worth it to me to go hose everything else off, because, especially with this location, because this location is like two hours from my shop, we are so swamped right now that we can't we can't handle the the service hall. So anyway, so that's why we proactively, while we're here like hey, look those condensers with dirty we're gon na pose them all off. So so the box is doing really good we're down to about 18 degrees. I'm gon na write up the invoice and watch it for a few more minutes and then we're gon na get out of here and call this one good all right.
So to recap, we had a walk-in freezer that was not working correctly. The customer said they'd been dealing it with it for about a day or so more than likely. What I think was going on was y know that the unit was turning on and off on high head pressure, the the high-pressure cut out, basically, and eventually it happened. So much that the compressor turned off on thermal overload.
Luckily, that's what happened and I didn't have to change a compressor. It was a really hot day and I really wasn't in the mood to change a compressor. So we went ahead and cooled off the compressor. It happened because we had one bad condenser fan motor, but because of the location and the customer was fully aware of what I wanted to do here.
I went ahead and changed both fan motors. Okay. It was kind of a preventative thing. We lose these fan motors regularly in the summer time when you get out into some of these crazy hot climates.
You just burn through motors okay, and we get a lot of blowing sand in this area too. So we did that just to eliminate another nuisance service. Call we change both condenser fan motors. At the same time replace the evaporator fan motor that was bad downstairs and then went ahead and cooled off the compressor. I was able to get it to thermally, reset and started a backup and everything else worked properly on the box. We were running a clear sight, glass. I did not wait for it to come down to temperature. I watched it come down to.
I think when I, when I last showed a clip in the camera, I think it was like 18 degrees or something like that, but I think I ended up watching it come down to about 12 degrees and then that's when we left it and it's it's since Been like three weeks since I did that call so everything's been working, fine and the customer was happy. You know. Sometimes we have to make you know decisions like this. As far as changing that extra condenser fan motor, you don't ever want to do things without telling your customers.
Obviously I go down and I explain here's the situation. We've got one bad fan motor. You know - and I explained it it's best if we go ahead and replace both okay, because the cost for them to have me come back out is going to far exceed that the extra car for just one of those motors - and I was already there. So why not - and they were totally ecstatic that I gave them the option and you know that's, those are the kind of customers that I like to deal with.
Is the customers that understand that we want to look out for their best interests and also you know so that way I can be a profitable business, but at the same time I want the customer to be happy. So you know I can make money. You know by selling them a motor or two that I need to so that they need right, but then it's eliminating future service calls okay and we're always looking out for the customers best interests we're never trying to rip them off. It's not.
It doesn't benefit me to rip a customer off on one single call right, because I want them to continue to call me over and over and over again when things break, because there's no perfectly operating system that never breaks. But if I do everything I can to make that customer trust me, then they're gon na continue to call me back and I'm gon na get their repeat business. So that's just the way that I deal with things. I'm sure you've seen me do this.
In my videos, before you know and again just understand, the customer was fully aware that they really only needed one motor, but it was better if we changed him both too. So all right, hey, thank you guys so very much for taking the time to watch this. Video, I really really appreciate it and we will catch you guys on the next one: okay.
Were the condenser fans running, but just to slow? Or was one not running at all?
Good, simple and easy.
Reminds me of living in florida, had just had our rheem air conditioner installed not even a year, the compressor was overloading on the high pressure switch because of grass clippings blocking the condenser outside, unfortunately needed a new compressor luckily warranty approved of the work, the kind HVAC technician even let me watch and help, we also uninstalled the entire condensing unit and put a second slab under it so the grass clippings wouldnt get blown into it again, (extra cost for materials, but was worth it) my dad had 3 tenants before he sold it, none of them had ac issues at all!
Walk in freezer for me it’s a nightmare ;( walk in coolers eazy
I hope your viewers are intelligent enough to know the camera doesn't show the blades spinning actual speed. Otherwise I would be worried about them doing this kind of trade.
I would be an OG watcher of your videos if I didn’t have to sit through goddamn commercials. There’s nothing worse than trying to listen to a video while in the shower and then a damn commercial comes on. Dude really? Stop it with the commercials. You’re gonna lose me.
I am also a service technician but in a different industry. I just cannot deal with all of the damn YouTube commercials. I can get my entertainment elsewhere. I really appreciate your videos but I just can’t deal with the commercials Are you in Barrhaven ?
hello sir, I have a question. I have a commercial display freezer and the fans on the condensor kick on and off. they stay on about 15-25 sec and then off for 10-15 sec. any idea why they would do that? the freezer is cooling correctly but the fans operating weird. thanks in advanve
My first guess was that maybe the condenser fan motor capacitor(s) were going out, but now I'm confused. I was taught in school that 3 phase systems don't need run/start capacitors, and I see that both condenser motors there have run caps. At least that's what they look like to me. Btw I've only watched 2 minutes of this video so far. Gonna continue watching now. Lol
With service like yours, no wonder you can't handle anymore calls now. Cleaning Coils while waiting for the temp to come down… Incredible. Communicates with Manager/ Owners… That's Crazy. I wish you were a medical doctor. There would be no illness.
I ama Chef for 49 years and I have seen a lot of service calls and Techs. You are amazing sir.
That is the way I like it God bless you for doing such a perfect job. Honesty always bays.
bag of ice Service area Kanata??
Customer first right on
Gotta love that desert heat. I miss living out in the Coachella Valley, defenitely a different way of life out there.
How would you check voltage on a compressor that has a plug (residental) instead of individual wires? Would checking them at the contactor give you correct voltage?
Rotation doesn’t affect the internal oil pump?
As a UK fridge engineer it amazes me that 3 phase over there is barely over 200v when 3 phase for us is 415v. Appreciate all the information you provide dude
Woah, cool that you can see that the fans aren't spinning at the same speed with the strobe effect of the camera
Hello How the Fan run towards to condenser coil or backward to compressor side ?
Good call on the 2 fans:)
I missed you live. 😞 i wasnt aware that you are local. Im in dhs and looking for work if you're willing to hire. Even for a day lol😅 Are you in Kanata ?
Thumbs up for “OG Watchers”! Are you in Orleans ?
Palm Desert?? I'm moving there in September. closer to Desert Hot Springs
Does the coolpressor tool work for recovery tanks?
I'm not in the HVAC field, but taking care of your customers is key. Most of my business is from return customers. It is like putting the business on cruise control.
Imma have to buy one of those coolpressors. That thing is ingenious
hi. thanks for the videos. a question, in a walk in freezer gas 404a cut by pull down, what would be the correct calibration of the pressure switch, the cut-in, differential and cut-out. Sh recommended, and what evaporation temperature approx. Thank you
Great video sir, as always. What do you use to make your audio so good? Are you in Nepean ?
Nice job of troubleshooting, it's best to troubleshoot while the unit is running. In my corner of industry to remove the guarding for live testing requires a VP to sign. So imagine being a service guy trying to figure out what is going on and to do a test with the guards off you have to follow the chain of command and escalate up one by one. Every time we have found a way around doing the testing with the guards off. It's amazing what you learn about the equipment when you have to troubleshoot and test it will the guards on.
Also which leak search for you recommend under $250? I currently use the CPS leak seeker 1 Service area Ottawa??
Great job Chris! So when do you like to change a compressor? Have a great weekend youngblood. God bless!
Not only you get their repeat business, but they'll tell others about you.
Hi, I bumped into your videos collection; and it is a treasure of knowledge. I am in the field as a service technician for a long time; I guess I am in the position to say that you are doing a great job as a source of valuable knowledge to whoever wants to be in the trade. The videos are well put together, above average.
You da man Chris. That’s great business ethics.
Good video I’m sure your customers appreciate you Service area Barrhaven??
Hello sir can you make video k2 digital thermostat live Settings
Great job!
Oh I remember the door alarm you did a really nice job on that one.
Hey Chris, are you thinking the unit kept cycling on/off via the high pressure control before it tripped the thermal overload? What was the high pressure control set to?
Good deal!!! That heat is insane!!
Good job like always
Hi , Chris, one thing I'm not sure I understand : over here I'm used to dealing with high head pressure switches that only reset manually, in order to prevent the compressor from cycling on and off on high head , so , usually, you'll get a no cooling call , and when you get to the condensing unit you find the high pressure switch " activated " and you have to press the reset button on it , otherwise it won't start.
Then you know for sure it cut off on high head and you can investigate.
Do you guys in the States use automatic reset high head switches? Is there an advantage or a particular reason behind it ?
Thank you again, Chris 👍
Don't some compressors have oil pumps that must run in the correct direction of rotation?
There are not many ppl who do these videos with explaining and so much detail and step by step so I thank you for that I just got out of school and don’t know a hole lot and your videos really help me Service area Orleans??
HVACR can you please put a business in new York
Nice job again like always
2 hours from your location? Does the customer pay for all or part of the travel time?
nice shirt and as always great video