My question to you is how important is it to you if you're a customer, If you're a consumer that your technician, how important is it to you that they keep a clean van I'd Love to hear your thoughts on that. Does it affect your perception of that technician? Does it affect whether or not you want them even working in your home? Does it affect your perception of the company in general?.
If the truck is trashed the parts they do have are probably beat up even if they can find them. It speaks to their attitude.