Hey I'm glad to be here today at the HVAC Technical Education conference. Thank you very much for showing up today where I'm gon na talk to you about Copeland compressors a little bit about me. My name is Trevor Matthews, I'm the technical trainer for Emerson Canada. So my role is is to work with contractors, om and wholesalers all across the country to help develop them and their skills with Copeland, compressors, Alcoa controls, dick sale controls.

We have teams that training teams that do filter, compressors, electronics teams as well. So that's a bit a bit about the role that I play a bit of my experience. I've been in an industry for about 15 years, my backgrounds, mostly in supermarket refrigeration, but I've branched off and doing industrial gas, fitting I've done AC work, HVAC work and a lot of different applications. I've worked in for the last five years.

I've been working with Emerson and with Emerson. My first role was business development working with contractors, showing them different solutions from Copeland solutions, electronic solutions and about two or three years ago. They developed a role for me as the technical trainer. So the last three years we've been developing technical training across Canada to help help the contractors out there, the mechanics out there feel confident and understand the equipment they're working on today we have a lot of heavy hitters in the room.

So what I really want to do is share a lot of knowledge with you. I'm probably gon na learn a lot more than you guys are gon na learn to be honest with you, we got Don Gillis. Don Gillis leads the training for the educational service in the US and as well as we have Dave done, Dave done in the back as well. He does all the Copeland trainings as well in the US.

Some of the things that I want to. Let you guys know about - and I want to artists trade-off - is that now Emerson really believes in training. They really believe in helping our customers out technical training to make sure that you feel confident, and you understand the product that you're working on installing servicing. So right here, I just want to kind of show you some of the Emerson training in North America.

That Emerson does, on the left hand side here. This is a calendar of all the trainings that happen in the US that dawn and Dave do and one good thing. I got the I have the links right down below here for the instructor-led courses you can subscribe to this calendar and when you subscribe to this calendar, you will find out all the different technical trainings that Emerson does across the United States Don and his team travel Over 36 weeks a year doing technical trainings from Copeland trainings supermarket trainings, he has a team that does eetu trainings as well as what's a few that are training to do anything fundamental. So I highly recommend today we're gon na.

Do three and a half hour course. I'm gon na do my best to share as much knowledge as possible, but the learning doesn't stop here. I highly recommend you make it out to these technical courses, our Copeland authorized distributors. They put on these courses all across the country.

Talk to your distributors say. Listen! I want to get a supermarket course in here, because my team does a lot of Supermarket work or I need a eetu training. Can we get some e to training? Ok, these seminars are very important to build your knowledge, and your skills on the right-hand side is our course schedule for for Canada. So, as you can see, we do Copeland compressor trainings.

We do electronics, training, modulation, training, natural refrigerants trainings. We do e to trainings filter industrial compressor trainings, as well as Heating and Cooling trainings. So when I started at Emerson my first year, I believe we did six to ten trainings that year last year we did over 78 training dates, technical trainings to help our customers, and it's growing all the time so really get out to these events, be there and Ask lots of questions especially today. I really want to have an interactive group.

I hope. To be honest, I hope I don't finish all the slides. I hope that we have such a good conversation that you guys learn. That's how everybody learns.

You know you'll, learn asking questions and I be honest, I won't have all the answers you know. I do have some knowledge and I learned a lot over the last five years. Like I said, I've been in an industry for 15 years, but the last five years. I've been inside and outside of Copeland compressors, and I want to share this knowledge with all of you, so down below would be the Canadian link to all the Canadian trainings.

So if you have people that you work with in Canada or if you're from Canada attend some of these events, they're all across the country as well, so I want to talk a little bit about Emerson. To give you an understanding who Emerson is because, when I started and I came to Emerson, I knew one thing: Copeland as a mechanic, but after a few years with inside Emerson organization as a mechanic, I'm like we have so many great products that our customers don't Know about five years ago, we had five different platforms with five different divisions. Two or three years ago we turned into a one Emerson. Now we have two different platforms: one called automated solutions.

This is more in industrial, as you can see: oil and gas refinery power plants, nuclear power, life sciences, really measurement and analytical instrumentation control, valves, actuators, solutions, the Internet of Things and we're talking big plants Appleton great company. They built lots of different NEMA rating boxes. So if you ever go, if you ever work in a plant a lot of my contractors, they work in plans worked in a place called Fort McMurray in Canada. Some people called oil sands a great place to learn, get experience and it was a plant so working on the plant.

You need a lot of these explosion-proof boxes, so Appleton is a company that could provide that right because I have contracts. Call me up. I got a special application. I need this.

I don't know that product inside out, but I know who the contact is to help you guys out. Then asko asko is another one, how many people heard of ASCO show of hands. So we got a few people in here at her ASCO. Well, that's an emerson own company.

We see them our distributor, sell like the valves, solenoid valves for gas Bennis. I don't really know much about bed as Branson's a laser company, so they can cut plastics and stuff supercool delta-v is a massive organ. I am a savant roll platform that you can see a lot of different sensors and points into one location Fisher. How many people hurt a Fisher? Let's show hands official a lot more hands go up right.

So in Canada we have a lot of gas natural gas, so you'll see a lot of Fisher valves. Micro motion is analytics measurement as well as Rosemount. How many people heard a Rosemount flow yeah, you heard of them yeah exactly you used to put micro motion into okay, see see how it how Emerson owns a lot of these companies. They might not directly be relate to you on a day-to-day, but you might have a customer that is in need of one of these products really reach out to your Copeland authorized wholesaler to get in contact with the Emerson representative right and that Emerson representa might not Know who Rosemount contact is, but they can work with you to find that out to service you any questions on our automated solutions: division, because this is a large division.

No ok! So this is our Emerson, commercial, residential solution. This is the bread and butter for me on a day to day basis in Canada. I am working on these brands and these solutions, and some of them that you may know some of them. You may not know, and some a little surprised you that Emerson owns these companies, so we're really in residential, like commercial, commercial application and industrial applications, so heating and air conditioning therm.

That's refrigeration facility controls, lots of different products. We have we're one of the largest refrigeration and HVAC product manufacturers in the world, because we own so many different companies. We own emerson, almost over sixty different companies that do a wide variety things. Some of our brands, Copelan we're gon na talk a lot about copeland.

Today, when you leave here today, I'm hoping you have a great knowledge. At least you learn one thing for me. If you can learn one thing for me today and share that with someone I know I did my job well, but köppen we're gon na talk about quite well today, white rogers is another division, so some of you how many people have heard of white rogers before Almost everybody's hand go up great: that's a division under Emerson. They just actually to go over all our flow products as well.

So our TX valve our system protectors great company, great products, we'll talk about them, a little bit more filter, filter anybody here, do any industrial stuff or heard a filter before the one guy, okay people, so they they build compressors large compressors, hundreds of tons. So they build a single screw compressor as well, a reciprocating compressor. We do full day-to-day trainings on these compressors for our contractors to make sure they get in there and do that hands-on work, doing the maintenance doing all the specs on these compressors to make sure when they leave that training, they can start implementing the the things that They learned the next day out in the field. Dick Zell is an electronics control company out of Italy.

How many people heard a dick sale show of hands so almost half the room, so you might see dick sell components and don't even know, Emerson owns this company. A great company that builds a lot of different controllers for case controllers. They build rack controllers, monitoring controllers Alco at a Germany, there's another electronics control company that we own anybody ever hear of alko. How about Emerson, electronic valves? How about show of hands of that anybody? Okay, we got two guys well.

I really hope to see you next time. I train all of you more hands go up because they have a really good electronics. If there we have one of the best valves on the market. 20 years ago we built the valve electronic valve and now now we're starting to see a real big move mint on with electronic valves in the industry.

So we have Pro acts. Another great service, I'll talk about a bit Ridgid. How many people heard of rigid before showing they almost everybody, how many people know emerson owned it? Oh now, two two hands go up, so that's another division that we own InSinkErator is another one. So that's food disposal.

So if you ever went to you, I think Home Depot, they may sell them, you go to Home Depot and grab it, and you put it under your sink and you've put all your food disposal in there to help the waste management companies thermoses confuse type. Any questions on commercial residential solutions so far, no okay, okay, so I just talked about our brands, our names, but here's some of the pictures of it. So this here is a screw one of our veal to screw packs. So this is the screw compressor up here and here's the whole package you've got a vision 2020 on there microprocessor that controls the whole the whole package today we're going to talk about copic compressors, we're gon na get in-depth and inside these compressors, I'm actually gon na.

Have people here, whoever it's gon na volunteer later to do the teardown for for everybody and well I'll, walk everybody through that? This is one dick cell control we actually dick sale. Just came out with a super cool controller that looks similar like this, but it's a touch controller, so you know everybody's into the new and cool electronics. So it's a touch, so you just swipe it. Just like your cell phone, you know, and you can program it set it up all through through, like a cool display, as well as like a Bluetooth, how many people knew the new hat new dick cell.

They have Bluetooth controllers, what one person, so they got an app where you install one of these controllers. You can log onto that controller. You can set it up from your phone, just set it up instead of going down underneath the case, if it's underneath the case or whatnot stand up and look a contractor can just set it up like that, some more controllers by dick cell, like I said they Do case controllers rack controllers. Anybody ever see this controller before yeah.

What is it? Temperature, a refrigeration temperature controller, one of the best on the markets multi-voltage, if you're not using a good refrigeration controller like from white rogers, you should look into it. This might be something really good for for your customers, so you use it before. What do you think? What do you think of yeah we're very difficult to set up? No super straightforward, yeah and the multi bullet yeah, exactly exactly so super cool. I could spend so much time talking about all these, but we got to get through some of this site supervisor.

Anybody here, a site supervisor. No, it's a new controller from our CPC line out of Kennesaw, it's say a similar to the e2, but one of this is web-based now, so we just did a rollout with one customer with over a thousand stores, and they put one of these in each of Their stores, and now they can remotely lock in like a contractor, to go in and see everything. That's happened when the compressor is running, that's superheat valve, but how is it maintaining Supre? It can connect to our X line unit that I'll talk about and set in a second. If you get any alarms, it's gon na send an alarm rate to your cell phone right.

This is under our proactive vision, so you can log right in from your cell phone or from your computer, there's value in that, because you can see what has happened to that system when you weren't there most of the time, if you're working on a mechanical system And I worked on tons, you go out and you get into a thing and you don't know what happened overnight right and we'll talk about that over thing. That's a very good platform. This is a rack control or a building building facility controller, mostly you'll, see them mostly on supermarket racks. This is an alcohol control.

This is called our exd sh2 controller. It can control two electronic valves, that's pretty cool and when you guys start using more electronic valves, I think you should start looking into the Emerson. Electronic valves. They've got a wide range.

They do from 10 percent to 100 percent right. So a massive range, our largest ex8 valve, depending on the refrigerant, can do up to 250 tons with one valve so cool Cinci. So since the thermostats, a Wi-Fi thermostat, you guys might have heard that that's out of the sensi division. So you once again right now.

I can check out my and you know, turn to the cooling up or down at my house super cool, a couple devices from our cargo solutions team, the easier. If you have customers that ship product across the world or across the country, you should start doing them. A favor and look into these cargo solutions, so this is a call to tracker a go tracker, so what shippers can do is take this tracker and put it on their container. Ship will say order transport truck on the west coast.

They get off the the ship on the west coast, so they put it in the container ship and it drives across the country so that shipper can watch the temperature and where it's tracking across the country. So when it gets to the receiver Bay and they pull it all the product and the receiver say all this is all bad product. The shipper can be like well right here. It shows me it was 78 the whole way and that's what the maintain temperature was supposed to be right or 55 or a frozen frozen foods right so that protects the customer.

The other one here, this one's a wireless, go tracker, so this tractor here they can put it on a pallet, we'll say for an example of their goods that that they receive are their shipping as well, and so, when it gets to the location, do you can Scan it with their phone and see the temperature, did it alarm at all right? So then they can take corrective actions right if they're on the road, with the the tracking one and all of a sudden of refrigeration, stop they can stop in that town and get a refrigeration mechanic come and take a look at it. So the the food doesn't spoil pretty cool stuff. We recently just bought a company called Cooper Atkins how many people heard of Cooper Atkins now lots of hands go up right. They have some cool stuff.

Coming on when I was a mechanic in the field, I use that the temperature probes really good to check superheat or discharge air return, air temperature, but what they're releasing in April? I thought I'd just throw this on the slide. Really cool. Is this little device right over here these two little devices, so this is a little temperature probe. This temperature probe can either have a clip on it or you can put it right in a cooler.

So if you have a customer that has five or six coolers and a five deck or some other glass doors, you could put this in there and now this is Bluetooth. This bluetooth to this plug that plug plugs into any any wall socket this wall socket now is Wi-Fi that Wi-Fi can go now to a router and now anywhere that owner is or the contractors they can see. The temperature of those box live and then get alarms. Super cool platform that they're coming out with and it'll be out in April the new line of it last.

Lastly, is the X line unit: this is our premium condensing unit. This unit here can do low, condensing or floating, and anybody know low, condensing and floating head. What that is one person we'll talk about it later today? It does up to 50 alarms, 50 alarms Sophie if you're off site - and you get an alarm, you can go back and look at all the different alarms. Was it flood back? Was it? Was it a low voltage? Was it you know all these different alarms inside their overcurrent has a really cool controller in there, a new advanced controller that actually will connect to one of these.

So you can remotely look into all your condensing units in your facility and see how they're running as well. If you use an electronic valve, you can connect them all together and you can see the superheat the whole time you can see when somebody opens or or leaves it open for too long and as that temperature rises up a bunch of cool cool products. So I just wanted to show you some of that before I get started on a presentation. Anybody have any questions so far.

They are for the food industry, but do you think you could it's just a temperature probe? Do you think you could put it somewhere else? Yeah yeah, so that's what we mark it towards but think about it think outside the box, sometimes with some of these products you can do different things with them. What you need to do is that work with your wrapper and look at the technical specs. Is it going to be inside the technical specs, because if it's outside, then it's not gon na work right, it's same with any product, any other questions, okay, awesome! So the agenda for today I have a lot of information to share with all of you we're going to talk about mobile apps, we're going to kick it off with mobile apps. Today everyone gets their phone out and we'll get started on downloading some apps.

I'm gon na talk about compressor construction, very important talk about modulation methods. I think this is so important if you do not understand or have not worked with modulating compressors yet you're going to it's the industry, it is happening capacity control if you want to get efficient. Your system more efficient, you have to have some sort of modulation in your system. We're going to talk about causes and prevention of compressor failures, we'll go in-depth on talking about why compressors fail, what to look for and how to prevent? That's that from happening or do some system troubleshooting exercise, we'll talk about course.

It's anybody here course and show of hands course ends one two, three four. By the end of this day, you're gon na know a core sense is and you're gon na go to the field and you're gon na see them in the field, and you just didn't know that was a core sense device. How many people in here are mechanics show hands? Okay, how many people in here are educators, excellent, okay, so we'll get started with the mobile app section. Okay, the four major mobile apps that you're gon na need on your phone to help you as a technician in the field, the very first ones, Copeland mobile.

How many people have coppa mobile show hands? Oh, oh, more than half the room. I love it. Application, engineering bulletins: you need this app, how many people show hands only a couple. People have that you need this app and I'm going to talk about that today.

Hvac fault finder. This is our core sense app. If you have any core sense in in your Copland compressors, you can use this app, but it's a Diagnostics tool, so you can go in on the app your your at your system and your system is not running, so you go into the app and you say I do not have a compressor protector click on it module, so you click on it says. Does the compressor start, you click? No, does the compressor have voltage, yes, replace the compressor or so on? It's a flow chart to help technicians in the field say: was it short cycling on the thermostat? Yes or no? Was it short cycle on the low-pressure control? Yes or no and X, go step by step by step to where you get to the end? And it says, replace the compressor, don't replace the compressor, it's a system-related issue and that's a big thing because us, as a compressor manufacturer, we see numbers up to 30 % of compressors not fail, they come back, they say, they're failed, but there's nothing wrong with them.

Right and same with other compressor manufacturers as well, it's a high percentage of compressors coming back and there's nothing wrong with them. So I want to show you some tips today to not walk away from that compressor and just say: oh, the compressors failed. You need to know why that compressor failed, because if you don't know why that compressor fail, it's gon na fail again. Does that make sense, excellent, so the other app white Rogers mobile? This is where you can find in size, TX valves, so how many people know about the new refrigerant regulations that happened in North America Janeway? First, only a couple: people, I'm not gon na - go into too much of detail, but going forward on new applications depending on what state you are in the US, but all across Canada.

You can't use high global warming refrigerants like 404, a and 507 okay. So if you go to white Rogers Mobile, they have all we have valves for the refrigerants, like four four eight four, four: nine 413 450. How many people heard of all those refrigerants show hands few people you're gon na start hearing more and more about these new refrigerants, because that's the way the industry is going? Okay, other other apps. We have.

We have sensitive per tick Emerson, proact Emerson connect, that's the dick sale, Bluetooth, the Go Go reader, that's the one I talked about. You put the sensor on the the in the product and it ships, and you can see it off your app. We got Emerson, Canada, white, Rogers training. So if you ever do you want thermostat training gas valve training, you can go there.

Hvac check your charge. This is actually our most popular app. So it'll actually do your soup read, subcooling wet bulb and it will check it'll. Tell you if you need to add more charge or remove charge from your system, and then we have the sense, the app that that connects with thermostat, okay, copla mobile everyone, I'm hoping, is downloading it or has downloaded.

There are some cards on the side, a table. If you need download it just to make sure you download the right one go ahead, downloading it or any difficulty at all, raise your hand I'll come back wide Trevor speaking and help you raise your hand. I look pretty good. So what Copland Mobile is it's a database with all our compressor information? Thousands and thousands of compressors Copeland has built a lot of compressors right and this all this information is in here and how does that value a technician? Well, this value is a technician because you can go up and you can scan that that serial number on that compressor and they'll tell you what year that compressor was me it'll tell you what the electrics are for that compressor.

You can get in there and I'm gon na show you some examples on how to diagnose that compressor through the app okay. So I'm gon na do an example right here. So the first thing I want everyone to do is type in this. This model number and I'm gon na - do a live, live test as well.

So I want everyone to follow along with me, so it's a 6 d, p3 5 m ii tsk so and don't go anywhere, don't select anything yet because I want to show you guys step by step on what to do, and I want you to follow along With me, okay, so see, I have 6 DP. 3 are 35 M II tsk. But when you open it up, look how many look, how many options you have and those of you online do the same thing. Look at all the different options.

So we start up here. This says: 200 volts, 3 phase. 50 Hertz! Well we're not 50 Hertz right here, North America, you we don't know we have some 50 Hertz in certain areas, but it's 60 Hertz across our continent right. So we don't want to do that.

We want to go down and find a compressor, so I want you guys to all go down and, as you see wise, we're going down. You'll see a bunch of different refrigerants, 407 c 407, a r22 as we go to. I want to pick a medium temp compressor, so let's go down through the 404 a right here: medium temp, 404, a 233 phase, 60 Ertz. Everybody see that everybody there.

I want you to click on that one! Oh, I am sorry yeah! That's my bad! There's an are missing: oh and a 3. I am sorry yeah! It's on the paper in front of you, sorry about that. So 6 DP 3 are 35 Emme tsk. So when you find the 404 medium temp low, condensing 233 phase 60 Hertz, so you just click on that.

One! That's correct! So 6 DP 3 are 35 Emme tsk. So now we're in this compressor with 404. So you click on the first first thing you want to do is click on mechanical sorry. It gives all the mechanical information, as you can see here, the overall dimensions, the suction size, the discharge sighs.

You know sweat Road, Oh lock, so it tells you if you got to sweat it in or it's a roller lock type of oil, polyester oil right service, oil, oil charge and oil recharge. What do you think oil charge and the difference is in oil reach? Arts can anyone tell me how to boy exactly so? This is an OEM compressor, new compressor. This is a service compressor. So how many people know much about building materials on compressors show hands, not many right.

How many people write the full model number out when they're going to go into a Copeland authorized wholesaler and had that full model number show our hands better start putting your hands up, because those last three numbers mean a lot of stuff. So I could tell if that's a new compressor if it's a service compressor, I can tell, depending on the model of compressor what parts are not does it have electrics? What type of feet are they hired feet soft feet very important to have that bill of materials for your for your distributors, because the guys that are promoting and stocking our product? They need those three numbers so make sure you write the bill of materials down because that's gon na help you get the right parts for that compressor. Okay, we get to wait. That's very important now now as a contractor.

If I have to do a replacement, I know I need extra equipment right. So now, if this is on the roof, I might need a crane. I need a couple of guys now compared to if it's a 25 pound scroll compressor right so now there's more advantage to it already. This is just one screen, so we'll go back so if everyone press previous we'll go to electrical, so I've got some questions on here that everybody online line see, is seized.

Let's just go back what year, what year was this compressor made? So it's an 18 a. Can anybody tell me if the compressor is an 18, a the first three of a serial number? What year that was made and what month does anybody know here and how do you tell you can try there you go so now. If you're looking for warranty, it kind of gives you an idea if it's in warranty or not, once again, you got to go to your distributor, bring that model number and serial number and say: are we in warranty or not? I just want to get back to 404, exactly sorry about this, so where you would go to find that you would go to nomenclature and serial number. So you click on serial number.

You could enter the serial number here and scan it'll. Tell you where that compressor was made, Coppola made that compressor okay, so everyone go back next question. We know what the voltage is. So what were the two voltages that you guys seen when before we pick the 230 volt one 462 30? Do a volt compressor? Next, we get into electricals.

So the next question I had what is the r-la mcc / 1.56 used for so RL a mcc 1.56. What does RL a stand for rated load? Amps, okay, ray dat load, amps? Okay, if I just press on this little eye here, it's used for breaker and wire selection. So, if you're a contractor, you own your own business and your size and equipment, and/or, maybe you're running and potentially running into an issue. You need to check your wire and your breaker sighs.

Okay, next question: I had what type of oil, so we seen that p OE as well as what was the oil charge. We talked about that. What's the weight of compressor, we we know that. So the next question is: what's the performance rating before yeah: let's go back to performance rate, so you've pressed back.

Everyone go hit. Click on performance, see every one there's a rated performance. Is everybody here yeah, so at these conditions, this is what this compressor will do. Thirty-Six thousand BTUs with 404 a okay.

This is that these are the conditions: evap 20 condensing 120 right amps. Forty, seven point: eight amps! So if you go down to dynamic performance, okay, everyone click on dynamic performance yeah. Oh maybe maybe I clicked on the wrong. 404.

Sorry about that, let me just double check. Oh, I picked the air conditioning 404. That's why sorry about that right here, performance, medium, tap, low, condensing, okay, see! So if you pick the wrong one, you might get different conditions, especially you picked the wrong refrigerants. How many people see this show hands? You got that you got that okay, so we'll go back up, get the idea.

You got to go all the way back to this screen here. Yeah go right back to this screen where you get all the results, because this is really important. Yes, it's all you go all the way down way down, see how many compressor. That is why it's very important to understand this, because if you select the wrong compressor, you might get the wrong information yeah go ahead.

What condition what application it's in an electricity voltage? Okay, but this one will take some time because you have a lot of options. Obviously so you got ta be careful yeah. Maybe I should have picked one with less off. That's okay, which one it yeah medium medium, temp, 2:30 usage rate, Yeah right, awful great for right here, right here, again: 2:30 you're, doing 16 right, yeah right here, medium temp, refrigerants 404, a electricals 233 phase, and it's a 60 Hertz how's.

That now is it now. Is it better? Does anyone not have it? No, it automatically. Yes, yes, good question by the way you have the same one, maybe go all the way through that. This is exactly the things you need to do because if you do make a mistake - and you pick the wrongs, refriger will say: you're gon na get different numbers and that's really important.

So if you go down to dynamic performance here, you know you can change things. So what I want to do is I want to change the evapo 25 and then I want to change the condensing well, leave it at 120. Just go down and press calculate now. These are the new conditions, 263 and amps.

Ninety eight point eight amps right. So now you can put your gauges on that system. You put this information in there and see if this compressor is working efficiently or effectively, and this is the amount of BTUs you should be getting out of that. If you all of a sudden, get a hot way higher amps, what could that be just say? It's supposed to be 98 and you're getting 110 105 high-load plug condenser.

Who knows what it could be? It could be one of the many things, but it should make you think as a technician. Well, this is this is what it should be okay, so I just want to show you this. This is 263 and 98 at 25 and one 120 condensing right. If I just go back up here - and I change this 120 280 changing the compression ratio press calculate now, a lot of this compressor, 384,000 beats uses.

Compressor can do now at the different design conditions and look at the amps only 78 amps. So I'm getting more capacity using less work, doing less work 78 amps! That's something to really think about, especially when you're doing optimization projects is everybody. Okay with that right now, dick I'm gon na get to that dick and I'm gon na show you the examples to do. Yep.

Yep. Oh great point, look at the discharge temperature. It tells you so you get your temperature probe. You put it on the discharge line.

Where does it go in a semi hermetic? Where do you put your temperature probe at six inches away from the compressor, so it should be pretty close to this. I don't know that answer. I'm sorry, but I'll find I'll look into that there there will be a plus or minus, but it'll be close to that, because I've tested this without 10 %, so within 10 percent, but very important to understand. This is we're trying to give you the tools to be better at your job.

Okay, let's go back next question was what part number for a crankcase heater, so you go down to service parts, click on service parts and then here's all the parts that this compressor can use. So you go on to Cranky's heater and here's the different crankcase heaters. Here's the part numbers so now you have the part number you can call up your copeland authorized wholesaler and say: listen to him. I need this part number.

I need nine one. Eight: zero, zero, two eight zero one they'll be able to say I have one in stock. Why don't you come down and grab it? So all the different service parts refrigerants use. So as we seen there, you got to go back to that mean screen.

If we go right back here so r22 407, a as you go down 407 see 507 tons of different refrigerants. Yes, oh yeah, I'm gon na get there yeah yeah, that's awesome! So I love it getting ahead of yourself here. Like this. So next question I had cross reference, so you click on cross reference and all of a sudden.

This is the model that just say has failed in the field. You know it's failed from an issue. This is the the part number right. The model number is a new compressor, so you just click on the model number and give you all the differences right.

These ones are the exact same compressor just see how to build materials different there's a 100 bill of material. That's an OEM compressor! There's an 800 bill of material. This is a service compressor. You click on where to buy, find a wholesaler.

Well, this united refrigeration Baker, Tropic Johnstone right so now I can click on that and call them right away. This is my supplier, you know, and it gives you driving directions. So, if you're working in a different city right because there's lots of contractors like you know, you'll work in a different city, you don't know where all the suppliers are. You can find them through this app and get to a Koplin authorized wholesaler.

Oh yeah I'll shoot the Greek great job showing stock. Well, these guys yeah super stars all in stock. So now you can call them up and say: listen! Baker! Do you have this on? Your shelf now come on down, we'll get it for you. You know shorten that up, get your customer up and running quicker.

That's what it's all about! Getting your customer satisfying your customer! Ok, the next one application! So we know it's an air conditioning and a medium templo condensing find a wholesaler. The other one that I didn't put on the sheet is the Diagnostics tool, so you're a mechanic you're out in the field. You put your gauges on the compressor and the systems running. So what I'm gon na do here is I'm going to put 25 and 120 dish or contenting sorry is it.

This is psi, so we're gon na, say 67 to 25 and you'll have to check your amp, so I'm gon na just say 90 amps calculate should be eighty eight point, six where one point six difference normal operation, so that compressor is running efficiently. You know the valves inside that compressor are working. Fine, you don't have to do any sort of valve test. We'll talk about later.

I know through this that this compressor is running totally fine. Okay. So let's change this from 90 to 110, just throwing numbers in here. It's twenty four point, two above so, if you go down to troubleshoot over twenty shut the system down, I click on troubleshoot high current possibilities.

So we try to help you out on things to check, so I've been in the field working many hours, long shifts can't always think straight. So this is kind of give you a guide to check different possibilities. It could be anything else you want to add Don use if this is like a seven or an eight or a nine, if it's in within that zero to ten and you go to hit troubleshoot, it's not going to troubleshoot anything, because it's telling you that's! Okay, all right, you have to be outside of ten awesome questions. I could spend a long time talking about that stuff.

A lot of fun so here are some of the answers so show the people online so January 2018. The two different voltage, breaker wire selection, winding resistance. I didn't do the winding resistance, but in no electrical everyone go to electrical total electrical swipe all the way to the bottom and press winding resistance, and what does it say so? What does that mean? What's your name, sir? Alright, alright! So what does that mean line to line now? What do you got to do? It's, not your voltage! That's! Okay, your ohms right! So you pull off your wires and you put it and it should be really close to one point: seven point: one: seven: six! It's that first, I was like. Oh, I can't be close.

Oh, I checked so many compressors over the last couple years and they're pretty much bang on if they're they're a good compressor. So how valuable is that to you guys in the field? Right? That's three-phase right! So what type of oil question line device the way the compressors round? So it's when you, when you go to it, you're gon na get you'll, get point zero, eight seven! So that's the compressor! They got nine. They got nine terminals on it yeah. So when you go across it well, all you have to do is pull the wires off and then it'll be fine, because you know you should have the terminal plates on their terminal.

Strips depending is a four to thirty or a 460, depending on how its wired up does that? Does that help? You think so we'll talk about it after and we'll get you all clear. I try to clear everything up and if I don't know any answers, we'll look and try to find answers for you, okay, the weight of the compressor. So I want to do this one. So 236 eight point four.

Ninety eight amps. We all seen that right. You guys seen that then this is when we change it from 120 to 80. The capacity difference amperage the eer I did the next one down below is if you're, using n 40 power 4 for a day, which is the Honeywell refrigerant or xp for TR 4 for 9a, which is a chemours refrigerant and see the difference 80 and 125 and 80, so look so look at the capacity difference in the same compressor with a different refrigerants to show you if you're, using different refrigerants gon na, have different capacities and look at the discharge temperature very important to understand that stuff, because when you're doing a refrigerant retrofit, This is something that you really need to think about, because if you change the gas all of a sudden, I've seen it where contractors wasn't meeting capacity because they did that that refrigerant change.

So you got ta think about that stuff. Craig key senior part number all the different refrigerants, the replacement model number and it's medium temporary conditioning, and then we said to wholesalers. Any questions on that. I want you guys to play around with that.

It's an important tool that you'll use in the field and after we show contractors all the time they're like this. I use this app all the time now. Okay, wholesalers use it next up. We're going to talk about is AE bulletins, so AE bulletins.

This is where we've put all the information on Copeland, compressors and Copeland products, so over 30 years of data, and what we've done is made this easy and accessible to all of you. How many people heard of application engineering Bolton, show of hands if you're, troubleshooting, compressors and you're in the field? And you don't have that information? How can you troubleshoot something if you don't know how it's supposed to work? You need this app, because this is how we design compressors. We use this and we give it to you to say you cannot go outside these parameters or that compressors going to fail. This is how you set up that low-pressure control.

You need a discharge check valve in the discharge line if you're using this much refrigerant or if it in this application. Okay, how the app works notification, so we update this all the time, so you have the latest and greatest. We have chintz refrigerants faxing questions history. So you click on sections here, so you got all the compressors condensers electronics, all the information that we build to give you guys to help you install our equipment as well as service our equipment.

So we pick on compressors. We pick on one seven to fifteen ton. Zr or Zr in Canada, KC and ZP or ZP doc, KC Coppa, scroll compressors. So all going to talk about all the different Copeland Scrolls that we have, but you need to make sure if it's in this range 715 ton these compressors, you click on that one cuz.

If you click on the wrong one you'll get the wrong. You won't have the right information. What's cool about it, here's the AE, Bolton, it tells you it gives you in-depth knowledge on compressors. These are compressor manuals.

I didn't know there was compressor mains. I worked in the field for 10 years and I did look through my books and I did find a few of these that my teacher showed me over the years, but I totally forgot about them. I learned about it in school, but I didn't wasn't implementing in the field. I would just use the manuals that come in the box.

Yes, the manuals will help. You they'll guide you, but this here is the actual guide, the actual instructions for it. Ok, this button right up here is: you can text it. So if you're a service manager out there and when your mechanics calls you up and says, listen, I don't know how the demand cooling works.

You can search the man, cooling module and you can press send, and so you can text it or email it right off the your your app. So your guys to help your technicians out or your fellow Contra, your co-workers, you can do a search function. Digital scroll will give you every ad Boulton that talks about digital Scrolls, so you find the right manual for that compressor that you're working on go ahead. I didn't catch your name over there, so what he asked earlier about when he said what is that Y mean? How that thing's, so you can go in here - think of this magnifying glass as copeland, google, if you will okay, you can put a search word in there.

You can put torque it'll, give you all the torque values. If you put search words in on what your question was on that electrical, it will actually give you PDF step by step. You can blow this up and, like Trevor said you can send it to somebody hey. I don't quite understand this.

What are you doing? I'm just sitting there having a cigarette, what's up, send it to your friend and the other trucks and your service manager, but just want to share that with you that that just put a couple words in there that what you're looking for it'll pop up right there In step by step order, hey Don yeah, that's excellent! Next next tap down belonging, refrigerants and oils right. This is the number one guide for Coppa. If you're installing Copelan, you need to understand what boil goes in and what refrigerants allowed in it that we approve. So you go to this refrigerant.

93. 11, how many people heard of 93 11 bulletins, how many people install Copeland compressors show of hands? That's good! I like that. I like the hands going up there. Well, you really should know what kind of refrigerants allowed in our compressors okay, what kind of oils go check that out? We get it all the time.

Can we put this different oil in? Can I put this refrigerant, it hasn't been tested. Will it work it? It might work, but you're, not gon na get warranty on that compressor, tential II, well for 10 days, rzp or zdp compressors only four for ten, but some of our other models like ours, EF or Zed, F compressors. They will can do multiple refrigerants right, so another one here changeover guidelines. So if you're doing a retrofit from our 22 to 407 C for an example, here's a step-by-step guide that we recommend you follow these procedures as a mechanic.

Do your job right and then once again you can send that to your co-workers or to your employees. I know I don't have that answer, but where do you think you could find that out right there right there check that out. Okay, facts in question paid this one's really important. Like Don just talked about there's facts in questions you can go in here and write super eat.

It'll tell you how to what superheat is evaporators to food systems to breathe? Is there entering with other ways to, for example, find out if the compressor is flooding back or have liquid dilution? Yes, look it up. It's super cool, you know, demand cooling or liquid injection or Evi enhanced vapor injection. You don't understand that stuff press it press it here, find it over 3500 questions from contractors. Just like you, we've built a database for you guys to do research.

So when you're stuck in the field, you don't know how something works, just search it to help you out to get that job up and running quicker to you know to make sure you're confident too as well. So this is an example, compress Kroll's, troubleshooting search digital scroll. Again, you know: can I mount the solenoid valve used on the digital scroll? Compressor horizontally? You know, go in there and check it. What it says: everybody, okay, with that any questions.

Okay, yeah, go ahead! So, like Trevor said, those are before we went. Digital the world went digital. These are cabinets full of files that are spec. Support has taken these questions from you frequently asked questions FAQ, ok, so they just stopped piled and it's at your fingertips, whether it's Saturday night or Sunday.

The only other thing I want to touch on. I know we're limited on time and and Trevor's condensed. Is this on that Copeland mobile? If you're ever working on one of our competitors, compressors and you've diagnosed it as being bad, already put the first four characters up to come sub it, sir? Whoever it'll pop up their model and show you the coupling compressor and also give you the side-by-side view of which, what's going to change there, okay, so you can get out with you, can put the Confederate compressor in yeah, exactly it'll pop up and it'll show you What the conversion is over to a couple of mobile in side-by-side yeah, exactly that's a great point and what you what you have to do. There is once again work with your your Koplin authorized wholesaler and they can print you off the the drawings so because maybe they're not it, they don't fit the same, but the capacity the same or maybe they are a direct fit.

So you have to look into that doing a little bit of research right. You always want to get your customer up and running. If you got a failed compressor, you could be talking about thousands of thousand dollars a product right, very important. Thank you very much.

Don. Okay, any questions on the mobile apps. I know I spend a lot of time on it and I fumbled it a little bit we're good, okay, compressor, construction, yep, so we're about, I think yeah. So I think we're up to fifty thousand yeah, I think, is around fifty thousand I'll have to double check every month.

I get a report on how many across North America are using the app they saw a spike in them and was asking me if we were training during that time, because but yeah about every quarter. I think we get how many downloads and, like Trevor said. What is that check in charge is the most popular downloaded one? They stood. They track all that yeah, so we'll get it the compressor construction.

What's this compressor here, what type of compressor Copeland sameera Matic? What's this one, we receiver yeah reciprocating hermetic in this one here, scroll! Okay, you guys are super smart, so copla, Matic, compressors, okay, you can service them. You can take them apart. There's a few different types of cooling. What are three methods of cooling, refrigerant, air and water? Cooled okay field, repair, possible, valets oil pumps depending on them all, let's get into it, so crankshaft rod, piston, suction valve plates discharge valve heads oil cup and flinger, depending on model.

You'll find all this information out in that model. Number of the compressor you go to Copeland, mobile and it'll. Tell you this stuff, tell you what's in there, is it a pump model or is it a flinger model? Okay, how does it send me hermetic compressor work. Does anybody know, can anybody explain it and it's up here on the screen, go ahead, yep exactly so, that's exactly so as it started it started.

Compressor starts up, it pulls down, as the pressure starts to drop, it opens up up, pulls it down, opens your suction and then, as it starts to go up, it starts to compress that refrigerant, as it goes through the cycle, right as it starts to compress, closes The suction a valve - and it opens the discharge and pushes it out, and it just continuously do that continuous, continual compression one thing I want to notice - and you see a little arrow right here right here - something called the volumetric efficiency losses on our Reed compressor. How many people still replace reread compares a Copa Matic, 3d, 40 and 60 reads: okay, few of you, okay! So I'm going to talk about the difference between our Rika presser and our discus compressor in a few minutes. This is a reed valve plate. You have our discharge on this side high side, high pressure hut.

We got our suction on this side, so I make sense how many seen a few valve plate like this before show hands lots of people awesome, okay, air-cooled compressor. What's one thing you can do and we're just looking at the copic oppressor? If it's an air-cooled kei body will say how can you tell if they are cooled? What's the first thing, you're gon na notice, okay good, could have a fan on it, but that doesn't necessarily mean it's an air-cooled compressor. Well, it's an air-cooled compressor, but that's good nope. It's actually where the suction and discharge ports are.

So if you see them right on their head, you could say that's an air-cooled compressor, okay, just a quick way to look at it. If it's on an Bell or to sailor. What's that type of cooling, refrigerant cooled, okay, excellent, air-cooled, compressor air must pass over the body, so yeah that condenser condensing fan blowing air over the body cooling it down! Because if you don't have that cooling that compressors gon na what gon na start running hot and then overheat, so then there's water-cooled compressors, all it is - is some copper coil wrapped around and you're using water to cool that compressor? Okay! What's it there, is there any difference between these two compressors? If you go to your wholesaler Copeland authorized wholesaler and ask for I'm looking for a water-cooled compressor cuz, you give them a water-cooled model number because there's a W in it and they say no, we have only have an air-cooled. Could you put that air cool in this place? Yes, you can right, you just need a wrap.

Some copper around it they'll help you with that flinger feed, so there's two type of oil feeds in these this style of compressor. Our case you have flinger. So it's actually something that's mounted onto the crankshaft and it spins as it hits the oil the oil splashes up into this cup and lubricates the bearings okay, we moved on to an oil pump version, as you can see here is when we got into a higher Pressure refrigerants, like hf c refrigerant, we were having a lot of failures at the main bear at the bearing rate here, so we developed with an oil pump now what this oil pump does. It will pull up so the oil and then lubricate all the bearings right.

Positive to this place, one thing that you don't see on these compressors is an oil pressure switch because the oil pressure is below the cutout right, so the oil safety switch okay. Well then, you're gon na run into an issue with the the compressor, but you won't have an oil oil safety switch on it. So you'll have to pull it apart and find out if it's an oil problem yeah, you can't put it like. I said: there's you cut out, switch not on these smaller ones.

What I, what I've seen a lot I've seen this many times I've done tons of teardown with some of the the best compressor inspectors in the world for sure and I've seen them come back where the guys pull off the oil pump and yank on it snap.