Ah, it's time to chill out and get ready for a mediocre q, a live stream if you're old enough grab yourself your favorite adult beverage and if you're not stick with apple juice, put your feet up and relax. If you have any questions, feel free to ask them in the chat and now, let's queue up the intro music, hello, everybody happy uh, happy new year, hopefully uh. We can all make this new new year a better one. I guess it just seems like um.

I'm sure it's the same for most of you guys too. I see teresh in here. It just seems like i was at hr like, and that was the start of the previous year like, and it's already, i don't know this. This whole year is such a uh.

I don't even know what to call it. Yeah, i'm speechless about what the 2020 was. It was just a yeah exactly so uh myself, my family um. We are doing well.

We had a great holiday season. Um it was slow at work. I would have loved for it to be a little bit busier, but uh, you know um, it's definitely uh we're we're blessed and we are uh very grateful to to have the the the silly problems that we have, because there are so many people that are less Fortunate and um, you know so many people dealing with health issues and different things like that and for me to be, you know, worried about being busier or not busy enough. Like again, i'm thankful for my petty problems like i, i realize that you know um.

I should be thankful and uh, you know it's. It's just uh, i'm hoping that we can start off this new year. Different and uh appreciate, i think everybody we should try to appreciate the simple things you know um. I i could tell you one thing that i can.

I can look back on 2020 and say that i'm absolutely grateful for the time that i spent with my family from from like april until the end of the year. I i must have sat at the dinner table with my wife and kids every single night. You know it just seemed like we spent so much more time together and for me it's selfish, i'm i'm gon na say something selfish. I got i stole an entire year of my 13 year old daughter right because she was going into high school and high school.

Obviously, here in california, we've been doing online learning, so she didn't go to high school. So i got to keep my innocent 13 year old. You know a child for another year and you know she's. I just think about how much more time i have with her before she moves out, and it was just it's so awesome.

You know i'm so grateful for those things. I'm grateful for the time that i spent with my family um, i'm just very thankful. You know so i kind of wanted to start this off real, quick um and you know, reflect a little bit and talk about my outlook for the new 2021 as we're coming into it. As far as hvacr videos is concerned, okay, um, i towards the end of 2020.

I got ta be honest. I was really getting drugged down with the videos. It was really becoming something that um i started to dread. When i say dread, i mean hold on apologies.

I had my window open and there's a helicopter. I live on the the edge of a dicey, neighborhood, so helicopters come around and we know that we got to lock the doors um but anyways so um towards the end of the year. It was starting to really just drain on me. You know starting to get to that.

Oh man, i got to do another video, oh man, i got a new, you know, do another video, so um and and while i'm thankful for uh, you know the attention and the the views and the the the praise - and you know the good comments and everything That i get um, it definitely was just kind of dragging on me, so i want to go into this new year with a different outlook on it um. I definitely still plan on doing everything, i'm not doing anything different. I just i got ta, try to remember that uh - something just went by me with sirens too. So that's always good flashing lights, lovely! I just want to try to enjoy this more right.

The whole year just seemed like it was such a breeze and it just went by and it's like: where did the year go and it just i. I want to slow things down a little bit as far as plans and i'm not looking at the comments right now, i'll look at them in a minute, but as far as plans go for 2021, i still want to try to keep posting like i've been posting. Obviously, work permitting okay work's been slowing down a little bit, but i still have some archived footage. A lot of the videos that i've been posting uh have been archived footage.

You know i had like the the the reaching cooler video that i just posted was from. May it was just something that i never edited down. So luckily i'm thankful for that, because i have those videos to post um things that i would like to look forward to. A lot of people have been asking me and i really really would like to look forward into the international shipping for the merch.

It's just been something i really haven't focused on, and i definitely want to look into that a little bit more and try to find some options for international shipping. If you guys aren't aware, i do have merch available on hvacrvideos.com. I have shirts hats beanies. This is one of the hats right here.

I've got beanies that say: hvacr i've got hoodies. You know all that good stuff. Okay, you guys can find that, but currently right now i only ship to canada in the united states. So i'd like to get onto that you guys i don't push the merch very much.

I think the last two videos i actually put something in the very beginning. I really, i felt awkward even doing that um, because i don't like to push it down people's throats, but um. So you know if, if it gets out of hand, if it feels like i'm pushing it, someone tell me because i i definitely don't want to seem like i'm, pushing it down people's throats, so you guys say something: okay, um. As far as uh, you know.

Other things that i'd like to do on my roadmap of stuff to do for the channel, i would love to have um to. Finally, you know get started on some sort of a podcast or something like that, but don't think that i'm gon na go to town with it. I've always said that i was gon na. Do a podcast, but it just hasn't been something.

I've been able to focus on and frankly, um, it's hard enough to come up with topics for the live stream. Uh, let alone to come up with topics for a podcast is a whole nother thing, but i would like to investigate that a little bit more and um yeah, you know just just keep making videos like i make them. Okay, i try to make these videos remember the whole point of me doing. These videos was just to share the little bit of knowledge that i have the whole point of these two was.

I started them for my own employees and then decided to make them public and it turned into this machine um. I don't really focus, i see the numbers, but i don't really talk about views and subscribers per se on you know the the the stream or anything like that. I really don't talk about those numbers, but i do have to say thank you to everybody um. It's very humbling to see the amount of people that are subscribed the amount of people that watch um.

My favorite thing is just reading the comments and i still genuinely try to read every single comment: guys um, sometimes some of them slip through the cracks i'll tell you the ones that really slip through the cracks is when they come through. As a new comment, i always heart and thumbs up them and then i try to respond to some of them, but there's just so many. But it's when there's a conversation going on within the comments section like if someone answers another person's those ones slip through the cracks, because for some reason i don't get notifications for those ones. So i'll find like a chain of 20 comments where people are talking back and forth and it's like wow, i didn't see any of these, so i try to find those as much as possible, but i really do appreciate all you guys for the support that you Give okay all right, so i see a lot of stuff going on in the uh the chat um.

Do me a favor guys. Please smash the thumbs up button. Okay, if you're watching on mobile just hit the back button, hit the thumbs up if you're watching on a computer, you know how to do it. If you're watching on your tv, you can actually do it too, depending on what you're watching on so you got to scroll down and figure it out, but it really does help the stream okay.

So, of course i've got a couple things. I want to talk about. Um and then i want to get to your guys's questions, so please put your questions in caps, lock, okay, it definitely helps myself and the moderators to kind of see the questions. If i don't answer, your question feel free to send me an email to hvacr videos.

Gmail.Com, okay, and also just keep repeating your question until one of the moderators or myself tells you to stop. Okay, don't take offense. I've been seeing a lot of people post. Like someone sent me an email, saying, hey, you know what i emailed this many times or whatever things get lost in the comments guys there's it's already crazy.

There's, let's see if i can see this right now, um yeah, it doesn't say how many chats have gone through, but there's hundreds of chat messages in this live chat and i just can't keep up with them. So if i miss it, don't take offense to it. Just either keep reposting it or send me an email and i'll get to it. So all right um.

Let me see what else we got going on in here. Uh. Let me see that's a good point. I i definitely see that one cyborg sheep, if i do a merch intro, don't have the title screen for the merch.

That's a good point. You know that's fair and it's that kind of feedback. You know because sometimes i don't think about that stuff and that's a great great point so yeah something i'll look into okay, all right um. So i had two videos this last week: okay, the first one was titled, frustrating walk-in, freezer call, and that was actually a recent video.

I actually just finished it so uh. Last friday, nah two fridays ago, yeah two fridays ago, um i missed the actually yeah. I missed the hvac overtime show because i had an overtime service call and it was on a walk-in freezer that wasn't working okay. When i went out there, what i found was that the unit had a bad compressor, long story, short spoiler alert unit had a bad compressor, and i thought i was gon na have to change the compressor that night, but i was actually able to talk the customer Into getting a freezer truck, how did i do that? Most of my customers want things done immediately: okay, okay, right now, we're going through this whole covet thing.

Restaurants are really slow in california, they're only open to to go service. People can't even eat out in front of the restaurants, it's crazy, so they barely had any product in there. So i basically just went to clint glass kyle. Thank you so very much for that super chat, but i really really appreciate it.

Okay, um, i i will definitely look into the podcast thing: um, it's just something, but but maybe okay, um, there's already a ton of really good podcasts out there, so but i'll definitely look into it so um. So i was able to talk the customer into getting a freezer truck just simply because they didn't have very much product inside the box, uh that freezer truck sat there for three days. If you watch my video, the funny thing was: was they actually didn't get a freezer truck or they didn't have? It turned cold enough? Because you know when i talked to the people that brought the truck, they were like yeah. It only gets to 33 degrees, and i said well that does no good, because it's supposed to be at 0 or negative 10..

Whatever not my problem. Okay, talk the customer into a full system replacement. It was better off for them, because i i'm not afraid to say it. The compressor replacement alone and i quoted them on overtime and all the crap i was gon na have to do to do it.

Uh was gon na cost them like six thousand dollars. Okay and uh, the walk-in freezer equipment replacement was definitely more than that, but that six thousand dollar repair was a sizable amount of the replacement cost okay. So it was better for them to go ahead financially and bite the bullet replace all the equipment. Now they have a new condensing unit, a new line set they're going to have a a whole new electrical service to the condensing unit very soon, and they got a new evaporative coil, so essentially everything's new, and hopefully they get a long life out of it.

Okay, i also converted the system over to the more eco-friendly blah blah blah refrigerant r448a. So i was very lucky on that one. Sometimes they don't really turn out that way. Most of the time they want you to change the compressor that night.

Luckily, i called them - and i was just like look guys - this is going to be crazy, because if i change that compressor, they were still going to have to change the equipment. Like i told them, i said if i change this compressor, this is going to get you a month and i still need to quote to replace all this equipment, so it just felt like they were going to be wasting their money. Okay, again, i'm willing to do whatever the customers want. I i totally am willing to.

I told them. I said i will do whatever you guys want me to do. If you want me to change the compressor i'll change it, you know, but um we just talked him. You know they thought it was a good idea too, and we had them wait.

Hvac heat master appreciate that super chat. Man. Thank you guys so very much for that. Okay, really really appreciate it.

So talk the customer into the replacement and the cool thing because they had the freezer truck. I was able to do the job um over two different days, so it was really neat was. I went out there with another tech, we kind of demoed the equipment pulled the old stuff out. We left the refrigeration rack up there.

Obviously, but um we ran the line center did part of it ran some of the electrical. So then we went back in and finished it. I've been doing that a lot more lately and i really do like doing jobs like that on walk-in replacements. If i can go and do some of the work like, for instance, i've made a video about it, but i haven't posted it yet because it's not finished, but i did another one where i had to replace some walk-in freezer equipment and i went out there and It was in a position where it was on the ground level, the condensing unit, so i was able to place the condensing unit and you know pre do the electrical and everything so now, sometime this week, i'm gon na go back and change the evaporator uh.

The existing stuff's still working so it's kind of nice to be able to do those jobs like that when you can, it doesn't always work out that way. So um, let's see yeah, i apologize, there's probably emails that i don't get to too okay, but uh uh lm sylvia uh. You know, i see your emails come through all the time and i try to get to them as much as possible. So um all right.

Let's see what else we got in here, oh something that i want to address too is that uh, the the the holiday video that i did uh the christmas wish list thing um. I everybody should be receiving their tools this week because between truetech tools and uh field piece instruments. They were my partners in that program and or that project, and they were shipping. They were handling all the shipping as part of their their end of the bargain.

So um uh, i saw all the emails come through from trutech and i've even seen some people say they've already gotten their tools, so cool, i'm very happy to see people get those it still makes me feel good, and i got ta say that, towards the end Of the year, like i was saying in the beginning of this stream um, you know i was having a hard time with just work and the stream was just beating me down and stuff or the the videos um. That project really, you know, brought me back up. Basically, being able to do something for someone else was so fulfilling, even if it wasn't, you know the most amazing thing in the world just being able to buy some people, some really cool tools. Ironically, i don't know the person's name, but the guy that won the combustion analyzer still has not gotten a hold of me.

I mean that was, i think, one of the most expensive tools that i gave away was a a blue flame combustion, analyzer and dude. Has i i sent him private messages still hasn't gotten back with me, so i'm gon na give him a little bit more time, but that's crazy man uh. If, if you're watching this, if you haven't seen my christmas christmas, wishlist, video or whatever i titled, it definitely go watch it to make sure i didn't call your name because everybody's gotten back to me, except for the one guy that asked for the combustion analyzer. So a whole nother thing, so all right um.

Let me see what else we got going on in here. Uh do i know anything about pao oil and its refrigerant compatible. Apparently it's compatible with most refrigerants uh. No, i don't i'm trying to think pao oil.

I can't think of what that one. I i can't think of that one right now that that sounds weird to me for right now, um, i'm trying to think yeah. No, i don't know off top my head. What refrigerants that's compatible with so um! I don't really have any comments about what happened in nashville.

I don't know enough dragon flogs plus. I don't really like to get too political, but i know that's not a political thing, but i don't really that's not really for this stream but um. I don't have very many comments on that right now, uh. Let me see what else we got going on in here.

Uh got your manometer. Oh great jessica, see jessica, got her manometer, that's awesome! Yeah! That's really! Really cool um! Oh, you don't need to make a video guys. I didn't do those, i don't need credit. I don't need anything just what i sent you is from me to you um, it's it's just a thank you gift from you guys or from me to you guys.

You do not have to give me credit. You do not have to tag me. You don't have to do anything. I don't need any credit from any of that stuff that i sent you guys um.

That's simply a gift from me to you uh. If you want to give me, i mean that's fine, but i'm just saying you don't have to do anything. You don't need to make a video. I mean unless you want to that's.

That's your thing, um. Let me see what else got going on in here um. I know a lot of people would definitely take that combustion analyzer um. Let me see what else we got in here: uh twisted candle company.

Thank you so very much for that super chat bud. You did not have to do that and that question is actually already on my list and i'm definitely going to cover it right now so um. The question is: what is the most professional and effective way to ask your employer for a raise okay, so, okay? This is open to um several people. Anybody can answer this, but here's my way.

Okay, here's how i would appreciate someone coming to me and, first and foremost, let me tell you as a business owner. Sometimes things get hectic. Things get crazy and i have lost employees very good employees, two of my best employees, i've ever had i lost because we got busy. We forgot about things and we didn't pay attention to their needs and too much time went by and they should have gotten raises long before they left and they they simply, it wasn't just a dollar raise that they left.

For i mean it was just over time. We were just in you know just completely in the business and not really paying attention to what the employee's needs were. Okay, so with that being said, don't let that happen to you guys. Okay, i made that mistake with my employees.

Don't let that happen to you as employees, but you also don't need to be rude about it. You don't need to be jerks about it, but i think that we need to get past this whole taboo thing about money right, we're so afraid, and it's such an uncomfortable thing as an employer as an employee talking about money. It really shouldn't be that way, because bottom line is: if the company has the money we as companies should pay our employees as much as they're worth i mean we should okay and um it's just. It's really easy for us to to mess up and and not pay attention to.

What's going on so as an employer. How would i want an employee to come to me and ask for a raise? I think the best way for an employee to go to an employer is to have a great, have a good conversation with them. Okay, don't be a jerk about it, but go to your employer and say: hey look. You know what i really feel like.

I would like to be making more money. Okay, you don't need to worry this exactly, but i would like to be making more money, but i also realize that with making more money comes more responsibility. Okay, so with that being said, what can i, as an employee, do to earn more money? I definitely want you to start thinking about that. You know, and this is a conversation you can have with your boss.

Okay, ask them what you can do to make more money, it's as simple as that. Okay, but remember it's not just the employer's problem. So much as it is the employee's problem too, to ask for a raise okay. Yes, it was bad of me as an employer to not pay attention to my guys needs they weren't asking me for raises, but i could just tell you know what at the end, it was like wow when they left, and i reflected on everything that happened.

It's like man, i should have paid them more. You know a couple months back, we should have been giving them raises, and maybe that would have made things better and we also could have worked on company culture and made it a better work environment. Okay, it's really easy for us as employers. To especially me to you know, let things go and compound and build up until i explode.

You know like someone does something that pisses me off and i don't bring it up to them and then they do it again and then they do it again and then the fifth time i finally explode dude. This has happened five times, you know so as an employee. Also, we need to to not be so uncomfortable about asking and talking about money. We need to bring that stuff up.

More often don't let it get to the point that you feel like you're owed money. Okay, because, in my opinion, the best way to ask for raise is to say what can i do to earn more money? Okay, but obviously, if you feel like you're owed money, then it's going to be hard for you to ask for more work. You know, or you get what i'm saying more responsibilities to earn more money, so employee and employer both kind of need to work on that, in my opinion, okay and uh. So again, i probably just gave the worst advice in the world: um, i'm not a perfect business owner, okay, but that's how i'd want to be approached.

I'd want to be approached by someone saying hey: what can i do to earn more money and also when you ask that question, don't expect to be paid right away? You know because, if you're genuinely asking what can i do, then the company is going to have to sit down and think about it. Okay, what kind of responsibilities can we start delegating to this guy? It's not going to be a yes you're, going to get 27 an hour raise right now i mean it's going to take time for them to think about it, but that's why i feel, like we shouldn't be so afraid to talk about this stuff on a regular Basis, okay, um! Let me see, let me see if i've got comments in here, um yeah we've got lots of them all right. Let's see is r290 the future refrigerant. Well, no, okay! Basically, we need to stop looking at at different flavors of refrigerant as something that's going to stay forever.

Basically, if the eco nuts and all these different people have their way, we wouldn't use any refrigerant at all. Okay, we wouldn't even use water because you know it: it harms the environment in all different types of ways, and i don't mean to say eco-nut and demean people. You know it's just basically, if everybody, if all the eco people had their way, we wouldn't do anything to harm the ozone. In fact, we would be extinct and just disappear from the earth and let the earth thrive without us.

Okay. So with that being said, they're constantly going to be pushing and pushing and pushing to get rid of everything. So don't get too accustomed to anything, the days of r12 and 502, okay, r12, 502 and even r22. They had a run and they lasted for a long time.

Don't ever expect another refrigerant to last that long, okay, because the shelf life of each refrigerant, in my opinion, is going to be five to ten years and then there's gon na be a new flavor. That's gon na replace that one, that's better! That's more advanced, that's whatever! Okay! So don't think that you're just gon na stick with one refrigerant for the next 10 15 years. I you know, there's going to be new flavors that come out all the time. Okay but r290 for right now, yeah that's going to be the best one.

Once we get past all the the flammability stuff, i predict that r290 essentially is going to become the mainstream refrigerant uh. As soon as we can lift the charge limitations right now, it's at 150 grams, which is like 5.6 ounces um. I know that they're pushing to get that up to 300 grams, and then i would imagine i want to see it go higher than that too, and i wouldn't be the least bit surprised if you start seeing r290 being used on residential air conditioning systems and stuff. Like that, but who am i you know, i'm not the person pushing the buttons and pulling the strings so all right, let's see what else we got going on in here, um as a tech in tech school.

Should you go commercial or residential, lance melson, uh? First off i saw super chat come through. Let me acknowledge that phillip, thank you so very much for that super chat. That is so awesome. I really really appreciate that.

But okay, that is amazing. Thank you very much, um guys it is super humbling. You know that you guys donate your hard-earned money in the form of a super chat or or patreon subscribers or youtube channel members. It's it's awesome, guys um, you know or people purchasing merch too.

That's that's amazing! Thank you very much. Okay, so uh uh as a tech in tech school. Should you go commercial or residential? It really depends. I mean you can definitely get your starting commercial.

You can definitely get your start in residential. But let me ask you: this: are you a sales minded person? Okay, if you are a sales minded person, then residential might be the way to go. If you like, you know dealing with customers and homeowners and coming up with with plans and different ways to help them with their comfort, cooling needs and air cleaning needs and different things like that. Then residential might be your way uh.

But if you want to be a technical person, fixing things solving weird mysteries and different stuff, like that commercial may be your path to go down. Okay, but there's a money discrepancy. You know um if you're a good salesman and you're not a liar, and you don't steal from people um. You can make some really good money being a salesman on the residential side.

Right, quick, i mean you know pretty quick. If you get hired on with the right company, they can train you to become a salesman um. You know pretty quick, but you need to be an ethical salesman. Okay, remember that! Don't don't forget the fact that you know you don't want to be the person out there selling death to grandmas and grandpas, okay, those people that go to uh.

You know some of these. These there's there's some companies out there that train their service techs on how to sell death, essentially right they go out there and they say you know your heat. Exchanger is cracked when it's not um, not all of them. Okay, there's a lot there's, probably more good companies than there is bad, but just remember, don't become one of those salesmen.

That's trying to take advantage of old, ladies just because they have a few dollars in their bank accounts. Okay, um! You need to stay ethical and you need to be able to sleep at night time. So, but if you like, solving uh, you know real complex things. You can get your starting commercial and work.

Your way up. You can make very good money on the commercial side too, there's all different aspects, so it really depends on what kind of a person are you? Are you a knuckle? Busting mechanic, you're, probably not going to be um. You know really on the residential side, if you're a knuckle, busting mechanic that likes to fix things and solve problems; okay, but if you're a clean cut guy that wants to be dressed nice and go to work. And you know you might want to look into the residential side for sure, okay, um, nothing wrong with either way all right.

Let's see what else we got going on here, uh have. I accidentally caused the linux package unit to turn off on a alarm code on a prodigy board. Um i mean i'm, i'm sure i've done something along the lines of that. There's lots of mistakes that i've made.

You know by leaving a condenser fan motor unplugged and turning it on. Then it goes off on high head pressure. I've set off smoke, alarms accidentally and different things like that. You definitely want to learn from your mistakes for sure.

Have i ever come across a refrigeration? Evaporator, where someone put a locking cap on the suction service port - well, patrick here in california, no, i have not come across one on an evaporator, refrigeration, no okay! But here in california, we have strict requirements as per title 24, where we're technically supposed to put locking caps on all air conditioning systems or anything, that's technically where the public can get to it. Okay, but i don't. I can't say that i've ever come across a locking cap on a refrigeration system um. No, i don't.

I don't think i have so um. Let me see what else have i ever had a dell field reach and freezer randomly trip a 15 amp breaker once a week unit draws 10 amps, nothing else on the circuit. How would you diagnose ooh? That's an interesting one. So that's a mystery for sure.

So, first and foremost um the i would pro. How would i diagnose that one? Well, i would do a full system work up on it. Disassemble everything look for electrical shorts and all the wiring look at the temperature controller on the dell field. Freezers.

They have a history of putting the temperature controllers where the grease from the condenser drips down into the control and it shorts it out. Um yeah, that's an interesting one for sure you need to just kind of go back to the basics and work your way trying to make the problem come up, definitely run the system through a defrost while you're on site check. Current draws check things like that, but that's a mystery for sure and that one might be a problem. You know to try to figure out, uh feel free to send me an email.

If you want to talk a little bit more about it at hvacreviews gmail.com. How would one go about to change the boss's perception of you? You feel like you're, not going anywhere fast and you're more than likely to leave to another company? Well, mr green hvac, um, okay, remember here's how i look at things. Okay. Now i am a: what do you want to call? What do you call it um? I i call it i'm an okay, but at the same time i'm the type of person that always whenever something happens right.

I always think of myself, first meaning that, if someone's pissed off at me, this is just how my brain works instead of being mad at them. I immediately am mad at myself and i try to reflect and figure out why they're pissed off at me. What did i do wrong? How did i do it? Instead of being the person that's on the defense all the time, i instantly always think damn. What did i do? Did i mess up and then once i get through the thought process of dang? Did i mess up? You know and i realized no, i didn't mess up.

Okay, then, then, you know i'm not a person that tries to get even with someone or get angry with someone, but i once i get past that i don't feel as guilty, but my instant gut reaction is wow. What did i do wrong? Okay? How did i mess that up? You know so with that being said, how do i get the boss to change the perception of me as an employee working for someone well, first and foremost, the way that i'm going to look at it is i'm going to look at myself? Okay, what am i doing wrong? How am i acting okay? Why is the boss upset with me? The next thing i'm going to do in that situation? Is i'm going to sit my boss down and i'm going to say, hey bud? You know i feel like something's, not working here like you're angry with me. You know everybody at the company is angry. Something's going on ask questions, don't be afraid to ask questions.

Don't let it get to the point where it's at right now see because, like you feel like your boss is upset with you about something, that's underlying that you can't figure out. We need to just you need to get to it. You know, stop beating around the bush and just sit down, don't be rude about it, don't be angry about it. Just sit down and say: hey, what's going on man, where did i mess up? Did i mess up? Is this a personality conflict? What's going on? You know um, that's the type of person that i am and that's how i would approach that all right.

Let me see what else um yeah and david may. It is not always me, and sometimes people just don't like me for sure that is the truth, but i always approach it. First of i did something wrong. That's the type of person that i am and i find that um because sometimes like, for instance, okay, i'm gon na make an example, my dad and i we used to butt heads my dad and i run this business together.

Okay and a couple years back, we were butting heads really hard: okay, um now i've talked about this stuff, with my wife uh on my how we live. If you haven't seen my how we live, the hvacr live series, where i talk about my mental struggles and different craps, like that, with my wife, go check it out: okay, i'm just gon na paraphrase it right now. I was going through a lot of issues. I was having anger issues and, at the same time i was blaming my dad.

Okay, now there's some freudian crap going on right there, but essentially it was me: okay um i was the one being a punk and i was so angry at my dad. But yet we were arguing and things and he just everything he did pissed me off, but i realized it wasn't him. It was me i was screwing up. Okay, i changed my outlook on things.

I changed my attitude. I went and saw a therapist. I went and saw a doctor and i got better well it never. You know.

Um mental stuff never goes away, it's always there, but you learn how to cope with it. Okay, so i've learned how to deal with it and part of that came from that. Is me learning to reflect on myself? Okay, before i get angry at someone, if someone's angry at me, i think about myself first and that works for me, i'm not saying that has to work for everybody. That's just the way that i approach everything.

I don't have the the perfect solution for everybody's problems right. I just know what works for me, and these are my. This is what worked for me and if it works for you great, if not you know, maybe you can get something from my my experience or my mistakes. So all right, let's see what else we got going on in here um.

Why is superheat and sub cooling? So critical to good system operation, the easiest way to understand why superheat and sub cooling is so critical is because essentially it's the the the performance factor. Okay, the super heat. The easiest way to understand superheat is is the superheat? Is the measurement of the performance of the evaporator and the sub cooling is a measurement of the performance of the condenser? Okay, the way that the refrigerant is reacting inside the condenser is reflected in the subcoin. Okay.

Expansion valves require solid column of liquid okay, 100. Liquid going to the expansion valve, if you don't have sub cooling coming out of your condenser, then you do not have 100 uh liquid going to your expansion valve plain and simple okay. So the system is not going to work right. If you don't have the proper sub coin, if your sub coin's 30 degrees coming out of your condenser, there's something wrong there, that condenser is being overworked and there's way too much refrigerant likely in that condenser, okay, so the sub coin is the easiest way to give.

You a general perspective of how your system's operating now there's a lot more factors that go into it: okay, airflow and different things like that, but that's why superheat and subcoin are so important because they're a performance metric that tells you, if you have proper refrigerant going To the expansion valve, okay and or if you have too much refrigerant liquid refrigerant, coming back to your compressor, if your evaporator's not boiling the refrigerant off so they're, just there to simply give you a performance, metric or performance, evaluation of the evaporator and condenser again, those Are very vague explanations that i think make the most sense to most people. Okay, all right! Let's see what else fluke one nine cents fluke! 196.! Thank you so very much for that super chat, and you said you hope that this show is therapeutic. It actually is to be honest with you um, i'm, the type of person that holds things in so being able to talk on a live stream. Um actually does help me believe it or not, because it just lets me, you know just just be more open to talking and uh.

You know where i thrive, for instance, okay, this weekend, my wife and i and my daughters uh, we decided you know we. I i just i was so done being home right and uh new year's day or day after new year's. I just said you know what we're going somewhere. I wasn't on call and i just said we're going to get out of the house.

I'm done with the sitting at home all the time again we're in a stay-at-home lockdown here in california. So i said you know what we're going to get in the car and we're going to drive up to santa barbara santa barbara is about two and a half three hours with absolutely no traffic from my house, but normally it's about three and a half to four Hours with traffic, okay, so uh when i go on long drives to be honest with you, i i i was going to post something about this, but i put on music and i usually veg out - and it was kind of funny because i get in the car And uh i when i like to drive, i like to relax. So i listen to yacht rock okay old school 70s and 80s early 80s rock okay, doobie brothers, steely dance, just really mellow stuff, right kind of like 70s porn music, almost in a way but um. So we're driving down the road, and i i grabbed my phone and i put it on uh.

What was i listening to? I i think i might have been listening to doobie brothers or something, and it's so funny, because my family, they know that. That's what relaxes me so my wife puts on headphones. My two daughters are in the back of the car. They both have headphones on and we're driving down the road and i'm just just vibing right, just driving just for my two hour drive just listening to whatever you know, because i just like to chill out um.

So it's therapeutic for me to drive, but i tend to want to sit by myself and not talk to myself, which it feels good for me. But it's actually not good right because, like let's say, for instance, if i'm at home all day and my wife and kids are here - and you know they're talking and want to talk to me and different things like that - it's actually not good for me because i Need to talk to them more, but sometimes i just like to get in my van and go for a drive right um. So these live streams help me because it gets me talking more um and i try again i'm always working on my mental struggles. You know i'm just that kind of person that sometimes just want to clam up and not talk about things, so all right, side, jobs without the boss.

Why, if you didn't take a job from him, then what okay? So how do i feel about side work as an employer? Okay, here's how i feel about side work as an employer. I have. I can't control what people do on their personal time. Okay, here in california, i have no business controlling what my employees do on their personal time, but they cannot mess with my likeness as a company, so, for instance, it is absolutely unacceptable.

It is in our employee handbook for our employees to do side work for our customers and or our customers, families, okay, because they can mess with our likeness and here's how i bring it up to them. Okay, so let's say i have a restaurant customer. I don't do residential air conditioning, but what happens if i have a restaurant customer and he goes to myself or one of my employees and says: hey my air conditioner, my house isn't working, can you come fix it? Okay, it seems innocent enough, but if it doesn't work out, i can 100 guarantee you that that customer is going to call me when the my employee doesn't take care of them or something happens. So with that being said, they can't do side work for my customers.

Right um, obviously they can't compete with me. They can't take jobs from me and and they cannot use my vehicle, they cannot use my tools, okay, but they can use their own tools. I can't control that, so i have no problem with my guys doing side work on their own time and their own vehicles um. As long as they're, not representing me, they better not be an employee, uniform they better, not be charging stuff to my accounts, different things like that, it's just common sense: okay, but yeah.

I have no problem with my guys doing side work, but when they start competing with me that becomes a problem: okay, um, but yeah anyways, that's my opinion on the side work here, um. Let me see what else uh solder is weak. Okay, so i don't know what that is: um was there service calls that involved multiple breakers tripped um. I'm sure you know that's just an electrical shirt, but that's that's a hard one but um.

If it's their own side work shouldn't be a problem if they get it on their own yeah, definitely not as long as they're, not working for my customers. Okay, but again, if they're working for my customers, then that's a conflict of interest and they are violating our employee handbook so um and that's a fireable offense because uh you know it will happen: okay, okay, so again, sidework right! How do i feel about sidewalk? Personally before i was an owner? I didn't like doing side work. I have done it, but i didn't like it because who is responsible if something bad happens right, if my employee is at someone's house and something bad happens, and my employee doesn't have the insurance to cover it. Do you think if they're one of my customers they're gon na come after me, uh, probably you know and then we're gon na have to get legal and it's gon na cost me a bunch of money, even though i had nothing to do with it, because i'm Gon na have to hire lawyers to to defend me to say the employee had nothing to do with me right, but i'm still gon na have to spend money.

Okay, so side work again. I have no problem with it, but who's insuring you what happens if something bad happens? Um you know that that becomes a real iffy area here. Living in california. You don't want to mess with liability.

Liability is no joke here. Um we as employee as a business, are it's ridiculous? What we're liable for and what the insurance we as an employer have to carry we're talking millions of dollars in insurance that we have to pay for every single month because of stupid stuff, i mean it's insane. Sometimes, and you work on some of these shopping malls and the insurance plans, they make you oh my gosh, they're ridiculous. They make you get.

Let me see what, if an employee gets a job doing a side job. What, if an employee david may, what? If an employee gets a job doing a side job as in what do you mean like he gets a job for me? Um i mean you know, i don't know uh or if you know i've had employees uh be poached while working and go work for someone else like i've had that happen, but that's a whole nother thing, uh marat. Thank you. So very much for that.

Super chat. Bud, i really really appreciate it. Thank you very much. Um have i ever dealt with customer meltdowns yeah.

I've had customers melt down before again guys. I try to relate to the customer as much as possible. Right, um, okay, right now, we're going through a really stressful time. Nobody has money for anything and i work for a lot of chain.

Restaurants right so you have a restaurant general manager that just loses his stuff, because i tell him that he's got a bad compressor when in reality, the corporation's paying for everything. So why is he pissed off okay? But when you really start to think about it, how corporations work is the restaurants are bonused on their expenses and a lot of them have been changing this because they realize there was problems with this, but they're bonused on their expenses. So if the restaurant's spending a bunch of money, repairing equipment, then that goes against the restaurant manager's bonuses, okay and right now, those messed up managers they actually took pay cuts. Almost all the restaurants that i work for here in california all the big chain - restaurants, some of those guys have taken anywhere from 15 to 30 percent, pay cuts the general managers and they still work at that place and it's crazy right and then their bonuses are Nothing right now so um, if anything, so i've had meltdowns.

But again i try to put myself in their shoes right. It's still frustrating i realize they're losing their cool they're yelling whatever, but why what's going on here? Maybe they got something going on at home. You know i try to look at the best look for the best in people as much as possible and try to give them the benefit of the doubt. That's just my personal opinion again.

Maybe i'm completely wrong, but that's just how i approach things. So all right uh, let me see what else uh have i ever gotten electrocuted yeah, but but nothing to be memorable by i mean i've been shocked by 120 volts, that's the most a single leg of 208, which is 120 volts. I've never been shocked by anything else other than that cross. My fingers, i try to be as safe as possible.

It's not really something we want to brag about, because you can be killed by very low voltage. So you know your heart can stop with a very minimal amount of voltage going to it. So you definitely don't want to be it's it's not something that we want to brag about or be boastful about, because it's it's! It's dangerous bottom line, so um road rage story. Uh.

I can tell you a funny one. I had an employee one time who uh was driving on the freeway and uh here in southern california, um well, actually, in the west coast in laughlin nevada, we have a big biker. Get-Together called the laughlin river run. Okay, so it was laughlin river run time and we have a lot of major biker gangs here in california we have hells angels, mongols, um, a couple other ones.

I can't think of right now, but a lot of them have their main hubs down here, or large groups of them are down here so about that time of year. Whenever the the laughlin river runs going on, you get large caravans of motorcycles running up the the main interstate interstate 15, north and uh they'll go by with hundreds of them because they all ride out together. So i had one of my service: techs was driving down the freeway and he got a little mouthy, because motorcycle was being a punk to him and uh. He like flipped off the motorcycle rider or something like that and uh.

There was a few of them and um they got off the my guy cut, they kind of ran him off the road, but he just he just kind of figured. You know what i'm just going to leave the situation. You know he got off the freeway at the exit. Well, they followed him and then uh again he kind of got a little mouthy um with them.

He pulled into the gas station and then the guy was kind of getting in his face and he had his like van window rolled down and nothing happened, but he was just kind of screaming at him. But what was interesting? We laugh about it now because it was like 10 years ago 15 years ago, but we laugh about it now. But it was kind of scary because that dude threatened to kill him um and he and then he's looking at this giant - and i remember telling my employee i'm like dude, what the hell were you thinking you're in a freaking traveling billboard we have a giant white Van with our company name on the side and all of our vans look the same. So if this guy threatened to kill you, what are the odds he's gon na come after me, or one of the other guys that drives a van thinking that it's you like? What are you thinking you dummy, but it was just kind of funny.

You know nothing happened, but my guy called me. He was on the phone with me and i could tell he was all scared. He was all shaky and, as he should be, there's a couple different bikers right there you know wanting to start crap with him, but it all worked out. Nobody got hurt, nobody anything, but i mean road rage other than that i'll tell you.

The biggest mistake we ever did was put our name on our van. We don't get any advertising from the name on our van other than pregnant school moms driving to school. That swear up and down that my employees cut them off, and i've even had them call on me before where they'll call, and i answer the phone and i'm like yeah, you know how you doing and oh yeah yeah, one of your guys just cut me off On the freeway - and i remember thinking, okay, what freeway was this? Oh, you know the the 91 whatever and i go okay and what exit are we at, and i said ma'am that was me. I said i didn't cut you off.

You need to learn how to drive when you're getting on the freeway hit the gas and you know, and then yeah, i'm pregnant and all this stuff. But so it happens. You know um people need to realize well what they don't realize. Again.

You got to put yourselves in the the people's shoes right uh. The people that are angry, they don't understand is that we drive for a living. They don't so they're, not as is comfortable on the freeway there's some people that still get on the freeway and they're afraid to hit the gas pedal they get on the freeway and the doing 30 miles an hour and they pull in front of a diesel truck And the diesel truck honks at them and they think that the diesel truck did something wrong. It's like! No.

When you get on the freeway, you got to hit that gas. You know, but some people don't realize that and they just don't know it so anyways. There's nothing crazy road rage story, though all right uh. Why are some heat exchangers made of steel well uh to try to make them last longer essentially, but i mean i don't know: did i call my employee a dummy or a dumb ass uh? I think i might have called them a.

I don't remember what i called them and joking back and forth, i probably called them a dumbass. We were we, we had, we we all laughed about it. It went on for like months where we all joked around with each other thinking. We were gon na get killed because we were driving a white service van with our company name on it um.

How often am i on call? Do i work almost every weekend, john peterson right now? Okay, so actually i'm actually working on my company uh on call schedule. I was working on it this weekend, okay, so we do an on-call rotation and uh. We have five on-call slots, even though i only have four service techs, including myself, so um. Actually, i only have two other service techs in the on-call rotation, so i take three weeks of on-call and then the other two guys take the two weeks.

So i'm on call for three weeks in a row and then my other guys each get a week. Okay, so i'm working on the on-call schedule right now and we do a rotating schedule. I know this doesn't make sense to you guys.