Service call on walk in freezer not working properly. I take you through my troubleshooting steps to determine the problem.
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Here we are on a walk-in freezer service call, it's got some ice buildup we're gon na go ahead and open up the electrical panel. I have the management moving some product for me right now, so we're gon na get in here and check out the electrical situation and look at the defrost heaters jumping out of me. So what I'm gon na do is go ahead and initiate defrost the pump down. What a neutral we've got 208, which is correct, you toll and three we've got no voltage neutral and four we've got no voltage actually.

Now that I look closer and if you can see that or not is actually a melt to terminal on number three. So it's not initiating D for us. You look right there. You can actually see some pity here.

I shouldn't say pity, but it's a melted contact and what's happening. Is it's right here we're not making contact when he goes into D for us so they're down there? Moving products, what I'm gon na do is I'm gon na go and replace this defrost clock really quick and then go ahead and fire up the heater. So that way it can defrost while they're moving the product and then once they get it all moved out of the way I'll bring the water hose in there I'll take quick style. I got a new clock here.

You can see right here and that other one I'll show you that that the terminal - that's melted, you'll, see the difference here in a minute. You can see the mountain in there see how it's distorted. It's not making contact. Something, I don't understand is why anybody still uses a flathead screw tries me nuts, if that was a Phillips, fit right on my screwdriver, and I could push it right.

A million dollar idea have someone make this a frost clock with a magnetic top screw, make a lot of service guys happy okay. So this is a basic walk-in freezer. With the basic electrical heat system, 208 volt power goes to one in neutral. At the clock that powers the timer motor and then applies power to the common terminals of the switching relays are switching contacts.

So one in neutrals power notice that one is got a jumper bar right here. Two is your comment for three and four so neutral and four will have power in normal mode, refrigeration, mode and neutral, and three will have power in defrost mode or a switched mode. And then you have a timer release solenoid on X. So that way, if the evaporator coil gets too hot, we have some safety switches down inside of it that will send power back up on the X terminal.

Make this plunger go boom and notice. I just clicked it out of defrost. So that's exactly what it does show you that again so we'll push it in to defrost, so it normal it's in defrost right now, and if we brought power back up on X, this Silla note would sucker this cylinder here would suck this little push rod up Into it and push the unit out of defrost, you can see the mechanical action right now boom just clicked out a defrost, even though it's still saying D for us. So this particular system is a time.

And/Or temperature termination temperature coming up on the X Terminal time using the timer motor this one's set up for a 28-minute defrost. That's pretty typical on these systems that I'm working on got to make sure you change it from the factory to what you need it to so we're 28 minute defrost and I'll go ahead and put my floor. Defrost in there I'm gon na do is I'm gon na harvest the defrost pans of the old block. That way, if we ever run into a weird situation, where you need more than the four we've got extras because it comes with four of them, but I'll leave.
Those ones there extra four some customers want their tea for us to be at an exact time. There's a particular customer doesn't matter just so long as it's nice up, so that really matter. Theoretically, we knew they had a problem on a real busy time going into another box. You might make the defrost not happen.

I just so happens that put them at the same time to the other one anyways just kind of happened by chance. Yes, sir, alright butcher power on pet. So in order to check it, I want to check to see that we have 208 bolts, which we want a neutral. Now, I'm gon na leave one leg on neutral check for knee to the floor.

We have power which is correct, that's refrigeration, but and I'm going to switch from neutral. We should have no power, that's defrost mode! Now, I'm going to twist the timer we're in defrost. Now we have 208 volts going to the defrost heaters and I'll go back to neutral on floor. We should have zero, that's correct, so refrigeration mode is not being powered.

Three now has 208 walls now. Another really important thing in here is, if sorry, if you notice that got two contacts in here well, this is my defrost contactor, and this is my compressor. Contact doesn't always happen this way, but we actually happen to have an auxilary right there that won't let this contact your engage until this contactor disengages. So that's what that auxilary relay is for so I don't know if you notice, but now we have to solve this one pull in and check across.

It got zero volts and I know we've got voltage going into it. So I can simply put my amp clamp right on that wire right. There got 10 amps because that's the defrost heater circuit, so we're gon na, let that run while they're still moving boxes and then I'll start getting my tools ready to defrost that coil. Also it's.

This is a good thing to do. If you're coming out on a nice step, walk-in freezer, it's actually better to check the heaters when it's frozen up because think about it. If I go into there and defrost that coil with hot water and then go to check the heaters well, it might be warm enough to terminate the defrost by sending power up to the ex terminal. So I always say to check it when you first get here.

Come up onto the roof, you know it's iced up, flip it in to defrost and see what happens, because this is the perfect time it's iced up, so that coil is at least 32 degrees right now. So that's what we did! It was iced up flipped it in to defrost found that the defrost wasn't working. You can do it the other way you could defrost at first, but you're gon na have to wait for that coil to get below 20 degrees after you defrost it. So it's just you know you could save a couple minutes by checking the defrost before now.
Just because I see 10 amps on there doesn't mean that every heater is working in that coil, usually there's three to four of them, or maybe even five or six. It just depends, so I just know that my defrost clock is working now. I don't necessarily know that all the heaters are working so that I will have to check downstairs I've actually gotten a pretty good routine. Of doing these, I get a lot of ice stuff.

Workin freezers kind of looks that way that I'm used to doing them and kind of become pretty easy shouldn't, say easy, but I definitely have a routine. You know, I know exactly what tools I'm going to need to bring in here, especially depending on the type of walk-in. If it's a heat craft, I need a wrench to take the fans off if it's a cold phone or a wrestle like this. When I do this, I'm going to take everything out to defrost it, but, like I told you before we're gon na test all the defrost heaters first.

So what I'm gon na do bring over here and show you guys my electrical cabinet pay attention. This is one defrost heater right here for the people that don't know it's not two heaters, so I only need to amp one of these two wires right here, but then there's another defrost heater right here. So there's actually only two total heaters on this unit. So all that I need to do let's check the amperage there's five amps on that one and then just grab this other one.

There's four amps in that one. So all the defrost heaters are working so we're good. So I'm gon na be very careful about this, but I'm gon na leave the heaters running while I'm taking everything apart again once I get to the electrical and the fan whirs I'll shut it off, because unless I can do it safely, disconnect it might as well. The fans aren't going to turn on for the moment.

I mean I guess it's possible - that they could and me personally, I like to completely take out the fan motors fan, blades and everything. If it's a walk-in cooler they're, usually really dirty the walk-in freezers, they don't get as much this one. It's got quick connects, I'm going to be able to get in here. Just pull this thing apart, I'll quit power off, I can't kind of OCD.

So I do things very particular way like to be most efficient sweep from the top down, I'm not focusing on the bottom, because the heat and hot water from the top all the time not letting any water trip out of the pan. If it starts to overflow, you stop the walk-in freezer, you don't want to get water all over the floor, even a cooler but cooler you could walking freezer. Please expand and cause damage waiting for the water to get hot. Hopefully, it's just about give him second starting to get pretty full another journey.
Now a good sign that there's no, no, I, which is why even just the drain nipple on the back you just watching that nipple hole and then making sure it doesn't go too high. On it, and when it does, I just let it drain for a minute. So these are the Linnet switches. Here's one! Okay, here's one! Here's one one! This one has two three: sometimes they just have.

One orders to one of these is gon na, be a fan. Delay one of these is going to be a heater safety and one of these is going to be a defrost termination. At this point, I'm gon na go ahead and assemble everything and then we'll go from there. So I'm back up on the roof.

I got the end all put back together. What I'm gon na do is because, when I got here, this contactor was chattering, really bad. I'm gon na go ahead and replace that contactor, the auxilary relay and the defrost contactor new one I have is gon na. Be a little bit different, but that's the new one that I have snaps onto the side.

You could do normally open or normally closed screws there or screws down here and then it's just a 208 hole contactor. So the action of this basically works with that mechanism. Right there and pulls this thing down, and then, unfortunately, I don't have a single full contact yourself. I'm gon na try to wedge a three pole in there, nice and slow nice and slow.

So this guy correct event civility, and this one just pulled in when this one pulled out, because we so what we're gon na do right now, this thing is set for a 28-minute defrost, we're gon na make sure that the limit switch works. Let it run indeed for us right now was that that course should be nice and warm so so yeah I went downstairs, it's not really something I could show on the camera. The defrost termination switch is bad. So, like I said in the video earlier, you got three switches down there.

Instead of just one that does it all, you've got a heater safety control that just kills the power to the heaters. If, if it gets too hot, that's wired in series with the heaters with one leg, so it just disconnects a leg. Then you have a fan. Delay that turns the fans on and/or keeps them off if the coil is not cold enough, and then you have a defrost termination switch.

The defrost termination switch once the coil gets to a certain temperature. It sends power up to this ex terminal and clicks that solenoid over and that's not happening that coil is really hot right now and it did it's not terminating another way. You could check this too, because I just got done defrosting that coil, so I haven't even turned it on yet at all and after you get done defrosting it. If you put it into defrost most of the times it should click right out via the termination switch.
So I knew something was up right away, but this one has been running for a good 10 minutes on -- mode and that coil is nice and warm should have terminated by now. So, on the switch itself, it's what I thought it was the the top of its swollen out. So I'm gon na go ahead and put this back together. They can operate right now.

It's just gon na do the full 28 minute defrost every time. So, that's probably, why part of the reason why that thing had been getting it's so hot. It's probably just so many amps running through that and it probably had a loose connection. So.


46 thoughts on “Iced up walk in freezer”
  1. Avataaar/Circle Created with python_avatars SMITH’S HVACR says:

    Amazing video thank you

  2. Avataaar/Circle Created with python_avatars nakia pringley says:

    Could you do some videos on pressure relief ports on freezers. Service area Ottawa??

  3. Avataaar/Circle Created with python_avatars nakia pringley says:

    On your multi meter did it come with the magnetic strip on the back or did you install it your self. Service area Orleans??

  4. Avataaar/Circle Created with python_avatars Charles Lee says:

    Hello sir I would like to know what settings do you set your in and out pressure switches on for the freezers that you work on?

  5. Avataaar/Circle Created with python_avatars Ross Pyliuk says:

    What an informative video. Thanks a lot man!

  6. Avataaar/Circle Created with python_avatars Aeternus Doleo says:

    Minor point of criticism: Check voltages after pushing the disconnect switch to ensure the power actually disconnected. Breakers and/or disconnect switches can fail and remain closed. You had 208v on a wire you're going to be switching over to a new module. Getting zapped by 200+ volts is unpleasant at best.

  7. Avataaar/Circle Created with python_avatars BOB HANDYMAN says:

    Thanks for sharing ideas..good job

  8. Avataaar/Circle Created with python_avatars Joseph Huff says:

    Go digital not Mechanical

  9. Avataaar/Circle Created with python_avatars Mario Perez says:

    very nice video,i mark the timer to see if it is running before turning it.a lot of the time thats the problem,i know not in this case. Are you in Barrhaven ?

  10. Avataaar/Circle Created with python_avatars Luis Barron says:

    Watching the videos on the operation of a defrost clock have gave me a better understanding on how it works thanks 👍🏻

  11. Avataaar/Circle Created with python_avatars Nick Brotchie says:

    Get a wet/dry vac in there once you know the drains clear. Speed it up a little. Good work

  12. Avataaar/Circle Created with python_avatars Tyrone Sheppard says:

    Excellent work!! Excellent video!!

  13. Avataaar/Circle Created with python_avatars Julius Hilario says:

    Nice video pls subscribe to my channel also thanks

  14. Avataaar/Circle Created with python_avatars Glenn S says:

    good video, only you should have ZOOMED in on the points contactor to show how is was no Longer aligned and making 1/2 contact till failure. the melted plastic caused this

  15. Avataaar/Circle Created with python_avatars Douglas Bell says:

    Looks like a good old Paragon. 8145 20
    Easy stuff. I workef on super market ref racks with multible systems motor controllers and elactronics. FUN. RETIRED2008

  16. Avataaar/Circle Created with python_avatars Michael Shaw says:

    Then throw the flathead screw away and replace it with a Philips head screw, simple.

  17. Avataaar/Circle Created with python_avatars movax20h says:

    Nice video. The auxilary unit is just an additional safety. It is there in case the defrost clock is faulty and tries to run both the heater and the compressor.

  18. Avataaar/Circle Created with python_avatars Jaymes Rod says:

    Chris, does the Liquid line solenoid typically get power from the time clocks??

  19. Avataaar/Circle Created with python_avatars buixote says:

    I wonder if they make washers that would turn your sheet metal screws into captive screws… that would be pretty killer…! Search: "self retaining washer"…

  20. Avataaar/Circle Created with python_avatars Nick Brotchie says:

    Use a piece of cardboard or a small oring behind the screw to hold the screw in place. Keep up the gr8 work.

  21. Avataaar/Circle Created with python_avatars Tim Stanford says:

    Great video! I am a diesel mechanic and I am interested in refrigeration. There is no training for the aftermarket for mobile refrigeration that I am aware of. Your videos help alot. Keep up the great work! Service area Nepean??

  22. Avataaar/Circle Created with python_avatars Jimmy Flinn says:

    Why does the electrics in the control panels in the states look like they’re from the 1980s. 😉

  23. Avataaar/Circle Created with python_avatars Wiresgalore says:

    Seems like it would make sense to have the defrost timer drive a contactor instead of relying on those springy contacts to switch/carry ~10A of resistive load. I'm sure the timer says it rated for it but you can't help but be skeptical once you see melted plastic, and those numbers degrade as oxidation and pitting takes hold. Id be curious to know how common that failure is for that specific timer.

  24. Avataaar/Circle Created with python_avatars A Wilson says:

    Magnetizing your screw driver would also keep the screws where you want them…

  25. Avataaar/Circle Created with python_avatars michael haiden says:

    UT oh big mistake there you didn't verify no power after you threw the handle down rookie mistake

  26. Avataaar/Circle Created with python_avatars Len Miller says:

    Brought back memories for sure. I remember working at a wholesale club. Their freezer had 4 separate evaps and one had a bad fan motor. They would never shut the unit down so we all had cold weather gear we had to wear. The store would lift you on a forklift up to the evaporator and the driver would leave. The wires on my meter would become brittle, sockets would stick together and any sweat would freeze almost immediately………………then you had to hope the driver came back to get you……..why did I retire again????? lol Great video

  27. Avataaar/Circle Created with python_avatars sauber von Herzen says:

    musta been recorded in the pre wand era……………..

  28. Avataaar/Circle Created with python_avatars Johnny SaltyAirCrabCake says:

    flat head screws and mechanical clocks,, 1970s,, = cheaper for manufact units,,, Corporate thinking of saving $5. for 5000 units equals bigger bonus for person making the decision on what equipment parts to use

  29. Avataaar/Circle Created with python_avatars FarmerDan 24 says:

    Or better yet a Robertson head screw.

  30. Avataaar/Circle Created with python_avatars RobertMOdell says:

    HVACR VIDEOS. Is there formal training or licencing required before you can provide this service ?

  31. Avataaar/Circle Created with python_avatars Tony Gostling says:

    If you magnetize your screwdriver it will (should) hold the screw…! it what I do…! Are you in Kanata ?

  32. Avataaar/Circle Created with python_avatars NICK-O says:

    Thanks again for these vids. Like I said in my last comment a few days back, I do food equipment repair but just started moving into refrigeration. For what ever reason these defrost clocks get my head bogged up lol. But these videos help so much. Thank you again.

  33. Avataaar/Circle Created with python_avatars Alan Torrance says:

    At about 3 minutes when starting to work on that time clock, you did not check for nil power. Why?

  34. Avataaar/Circle Created with python_avatars p horner says:

    They make a cool flathead screw holding screwdiver ….we use them a lot in the Navy instead of phillips because we need the screw to be steady to insert them. ships move. Klein sells them and I always carried one. You just can't torque the screw tight with the holder/driver. There are also pencil type holders to just start the screw…that was in my Navy tool bag. Are you in Ottawa ?

  35. Avataaar/Circle Created with python_avatars Naveen. Mendonca Mendonca says:

    Boss. U. Fix. To. Dixel..digital.control.tht.timer.not.good
    Working

  36. Avataaar/Circle Created with python_avatars Greg Mercil says:

    I too, share your hatred for flathead screws. They are an incredible pain sometimes.

  37. Avataaar/Circle Created with python_avatars Sofrito Fusion Cooking says:

    Hey Sport… Excellent video with this defrost circuit. Thanks for the training… I shared it with my team, 💪🏽

  38. Avataaar/Circle Created with python_avatars Tony Strollo says:

    Hey Chris, I was watching this older video, and saw you struggling a bit with the screws holding the timer assy. in. Please get yourself a set of screw holders, they make one for slotted and for phillip's heads screws. they work really well, maybe you already have them, keep them in you shirt pocket. As always, a great video

  39. Avataaar/Circle Created with python_avatars I A says:

    These videos are gold love your work man keep it up.

  40. Avataaar/Circle Created with python_avatars Lance Rudy says:

    If the heaters are working why did the coil ice up.

  41. Avataaar/Circle Created with python_avatars Lance Rudy says:

    I spent years doing that kind of work! Are you in Nepean ?

  42. Avataaar/Circle Created with python_avatars Lance Rudy says:

    Did you get a hair cut? Service area Barrhaven??

  43. Avataaar/Circle Created with python_avatars Superhydrophobic Coating says:

    Today I have a walk in freezer which is weird. When it is in defrost mode, I have 208v between N to 3, and 0v between N to 4, but the compressor is still run. I checked the wire diagram all seems right. Do you have any idea what’s wrong with it? Thank you

  44. Avataaar/Circle Created with python_avatars Landon Montano says:

    is that an allied refrigeration tech screw driver i see? Love jeff, that’s a good man down there

  45. Avataaar/Circle Created with python_avatars Shane Behm says:

    X terminal is essential, you want the defrost cycle to terminate on temperature, not time on a freezer. You only want time termination on a cooler.

  46. Avataaar/Circle Created with python_avatars 404 Refrigeration & HVAC Services says:

    Excellent video. I’ve worked with a lot of techs that know what they’re doing but aren’t very good at explaining what they’re doing or why (I would include myself in that description), but you are the opposite, that was an excellent logical video clearly explaining each step and why you took the next step in the progression of servicing the machine. If and when you get tired of being on the tools you could easily take on a teaching role at a technical college. Thanks, looking forward to more of your videos.

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