Ten Reasons your HVAC tech may have his cell phone out when repairing your HVAC system. After someone commented to me, "Why should I have to pay a technician who had his cell phone out?", I decided to make this video explaining some of the reasons you're going to see this practice more and more. Cell phones have become a tool in their own right in repairing things in this society. So not everyone with their phone out is wasting your time and money. This video explains some of times an HVAC tech will have a smart phone out on the job.
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Chapters
0:00 intro: Ten reasons an HVAC tech may have a cell phone out
1:03 New Technologies in HVAC
1:44 HVAC with Bluetooth
2:15 HVAC Tools connecting to smart phones
2:58 CRM for HVAC companies
3:36 Firmware/Software update to thermostat
4:15 HVAC brand specific ways of doing things
4:52 Troubleshooting/Error codes of HVAC systems
5:25 Remote connection to HVAC systems
6:24 Calling Tech Support
7:28 HVAC Training Videos
#hometips #crawlspaceencapsulation #crawlspace
For more information on Griffin Air, visit https://www.griffinair.net/
For more information on New HVAC Guide, visit https://www.newhvacguide.com/overview
*Need Financing for your HVAC? Visit https://www.newhvacguide.com/financing
*Own a Service Biz and want to grow? Visit https://www.newhvacguide.com/mastermindgroup
*Our favorite products?
Favorite Thermostat click here: https://amzn.to/3wt3Vwh
Favorite Air Cleaner here: https://amzn.to/3Nfxw27
Favorite Air Filter here: https://amzn.to/3vpVbWl
Air Monitor here: https://amzn.to/3oJ3LvD
Dehumidifier here: https://amzn.to/3Q4woPp
Humidifier here: https://amzn.to/3PEQPTj
Smart Vent here: https://amzn.to/3JDfGDX
Griffin Air LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Amazon offers a small commission on products sold through their affiliate links. Each of your purchases via our Amazon affiliation links supports our cause at no additional cost to you.
Chapters
0:00 intro: Ten reasons an HVAC tech may have a cell phone out
1:03 New Technologies in HVAC
1:44 HVAC with Bluetooth
2:15 HVAC Tools connecting to smart phones
2:58 CRM for HVAC companies
3:36 Firmware/Software update to thermostat
4:15 HVAC brand specific ways of doing things
4:52 Troubleshooting/Error codes of HVAC systems
5:25 Remote connection to HVAC systems
6:24 Calling Tech Support
7:28 HVAC Training Videos
#hometips #crawlspaceencapsulation #crawlspace
This is why I try to use a tablet whenever possible. You could literally be scrolling reddit or doing anything you usually do on a phone but tablets simply look more professional. It's kinda like how teachers, instructors, and professors don't allow phones out but won't say anything about laptops which you can do literally the same things on both devices. Thinking about appearance can get you out of alot of potential trouble.
Also manuals and schematics are easier to read, and it's easier to show to the customer or an apprentice
I spend all day on the phone with techs helping them with issues they haven't seen before or issues they cannot figure out. Good techs, new techs, veteran techs, all of the above. Stuff changes fast and techs don't always get the luxury of attending classes for everything. It's better they call for help rather than not call and make an issue worse.
Joshua Griffin this video is excellent. Some of the older clients may not be very familiar with all of these new technologies. Hope they can watch the video since you covered all points in a very clear manner. I'm impressed. Service area Nepean??
As a tech, idc what the customers think when I’m on my phone. Excluding using the phone for work. If I’m pulling a vacuum and everything is put together and I’m just waiting, then if I want to call the wife or anyone for that matter it’s none of your business. What the people that get but hurt over this don’t understand, is that techs during the summer are so busy that we literally eat, sleep and work repeat. Except the eat part is about 50/50. Sometimes talking on the phone is the only way we can communicate with loved ones because we are stuck at the customers house all the time!